Episodes

  • 276: Outcome Driven Innovation with Tony Ulwick

    276: Outcome Driven Innovation with Tony Ulwick
    Apr 13 2025
    Unlocking Innovation with Tony Ulwick Tony Ulwick, author of 'What Customers Want,' discusses the Outcome-Driven Innovation process and the Jobs-to-be-Done theory. He explains why 90% of new products fail and how his approach achieves an 86% success rate by focusing on unmet customer needs. Discover how AI intersects with innovation and the role of management in fostering a data-driven culture. "People don't want the quarter-inch drill, they want the quarter-inch hole. The shift in mindset is like, we are not solution creators, we are problem solvers." - Tony Ulwick Key Takeaways: -What is Outcome-Driven Innovation (ODI) and why is it important? -How does the 'Jobs-to-be-Done' framework enhance product development? -Why do 90% of new products fail according to Tony? -What role does management play in successful innovation? -How can AI be integrated into the innovation you're creating as a manager? #managers #managesmarter #innovation #ai #artificial intelligence #productdevelopment #outcomes #businesssuccess Connect with Tony Ulwick https://strategyn.com/ https://www.linkedin.com/in/tonyulwick/ Connect with Manage Smarter and its hosts · Website: https://salesfuel.com/manage-smarter/ · LinkedIn: https://www.linkedin.com/in/audreystrong/ · LinkedIn: https://www.linkedin.com/in/cleesmith/ TWITTER/X Audrey https://x.com/tallmediamaven Lee https://x.com/cleesmith Connect with SalesFuel · Website: https://salesfuel.com/ · Twitter: https://x.com/SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    23 mins
  • Extra Point: Developing Great Teams

    Extra Point: Developing Great Teams
    Apr 9 2025
    This week, we're talking about something that can make or break your business: developing a great team. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
  • Extra Point: Pre-employment Assessments

    Extra Point: Pre-employment Assessments
    Apr 2 2025
    This week, we're talking about a game-changer in the hiring process: pre-employment tests and assessments. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
  • 275: Empowering Introverts with Sharissa Sebastian Deppen

    275: Empowering Introverts with Sharissa Sebastian Deppen
    Mar 30 2025
    Sharissa Sebastian Deppen is the CEO of Leadership Mastery Alliance; a company specializing in supporting introverted servant leaders who are women in corporate leadership. She's a leadership and executive coach with an MBA, MSc in Technology Leadership and her PCC Certification from the International Coaching Federation (ICF), as well as a Myers Briggs Certified Practitioner. She has 15+ years of corporate leadership experience in addition to coaching several Fortune 100 leaders and executives. "Introverts make up over 40% of leaders in the corporate space, challenging the stereotype that leadership is dominated by extroverts. Introverts tend to be very good with one-on-one relationships. So they're very good listeners. They're gonna lean in and listen and pay attention. They take in a lot from the environment and then they internally process." - Sharissa Sebastian Deppen Key Takeaways: -Unique strengths of introverts in leadership role -How can introverts manage their energy in a demanding work environment -How introvert leaders can make sure they aren't passed over for promotions and how to self-advocate -Can introverts be successful in sales roles? -Tips for how introverts should cope with increased stress as they climb the professional ladder as leaders Connect With Sharissa Sebastian Deppen www.leadershipmasteryalliance.com https://www.instagram.com/introvertedservantleader/ https://www.linkedin.com/in/sharissasebastian/ https://www.youtube.com/channel/UCXx6J3Igqq_Odvl_I2fjzPg Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    29 mins
  • Extra Point: Engagement and Retention

    Extra Point: Engagement and Retention
    Mar 26 2025
    This week, we're tackling a challenge that many of us face: employee engagement and retention. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
  • Extra Point: Teamwork in B2B Sales

    Extra Point: Teamwork in B2B Sales
    Mar 19 2025
    This week, we're talking about the power of teamwork in B-to-B sales. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
  • 274: AI vs. Managers with Faisal Hoque

    274: AI vs. Managers with Faisal Hoque
    Mar 16 2025
    Faisal Hoque is a globally recognized management thinker and technologist, celebrated as an award-winning entrepreneur and innovator. With nearly 30 years of cross-industry success, he is the founder of Shadoka, Next Chapter, and other companies. Hoque is a three-time winner of the Deloitte Technology Fast 50 and Fast 500 Awards and a three-time Wall Street Journal bestselling author. He is the author of the book, 'Transcend: Unlocking Humanity in the Age of AI.' Faisal Hoque explores the ethical, legal, and economic impacts of AI on management and employment. He discusses preserving humanity and empathy in an AI-driven world and introduces frameworks to navigate AI responsibly. “The care element of it is that governance piece of it, right? Meaning, how do you care about the humanity so that you can apply the right governance, right law, and light empathy so that you cannot, you know, you don't destroy yourself, your community, and society as a whole.” – Faisal Hoque Key Takeaways -What is going to be AI's impact on jobs and managers? -How should managers protect intellectual property in the age of AI? -What frameworks should managers use for navigating AI's challenges? -Can AI have any positive effects of managers involved in sales and marketing -How transparent should leaders and managers be with employee about AI usage by executives? Connect with Faisal Hoque https://faisalhoque.com/ https://www.facebook.com/faisalhoque.hoque/ https://www.linkedin.com/in/faisalhoque/ Connect with Manage Smarter Hosts · Website: ManageSmarter.com · LinkedIn: Audrey Strong · LinkedIn: C.Lee Smith Connect with SalesFuel · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/ Learn more about your ad choices. Visit megaphone.fm/adchoices
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    26 mins
  • Extra Point: The Credibility of AI

    Extra Point: The Credibility of AI
    Mar 12 2025
    This week, we're tackling a topic that's buzzing in every boardroom and coffee shop: the credibility of AI. Gain valuable insights on leadership and team dynamics with host Chip Gray. Join us each week for a brand new bonus Extra Point episode. In less than 5 minutes, you'll get additional insights about the psychology of leadership and management from the producers of the Manage Smarter podcast. Find all of the Manage Smarter episodes on ManageSmarter.com Learn more about your ad choices. Visit megaphone.fm/adchoices
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    4 mins
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