Emily Sander discusses the importance of not losing your strengths while trying to fix your weaknesses. She shares examples like someone being too aggressive in communication and someone being too timid. Emily emphasizes that being direct can be a strength if balanced, just as listening can be, and encourages self-awareness and using feedback to improve leadership skills.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:18 Example 1: Managing Aggressiveness
03:19 Example 2: Overcoming Timidity
05:26 Personal Example: Impatience
08:16 Key Takeaways: Self-Improvement

Emily Sander talks with guests Nikki Barua and Cheryl Couch about building and leading Beyond Barriers. Nikki explains how the company turns talent into high achievers with AI coaching, and Cheryl shares insights from her Chief of Staff role. They discuss the evolution of their responsibilities through three ventures and the importance of hiring adaptable team members who align with their mission.

Links Mentioned:

• Beyond Barriers Website
• Connect with Nikki Barua on LinkedIn
• Connect with Cheryl Couch on LinkedIn

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

01:55 Company Growth and Team Dynamics
02:43 Nikki and Cheryl's 13-Year Journey
05:04 The Role of Chief of Staff
07:18 Introducing the Chief of Staff Role to the Team
10:08 Evolving Responsibilities of Chief of Staff
21:32 Preparing for Series A Funding
26:29 Lessons from Past Experiences
27:42 The Importance of a Chief of Staff

Emily Sander discusses the benefits of flash reports in tracking company performance. Flash reports provide a quick overview with KPIs from each department and brief updates from department leaders. They help leadership teams stay informed and enhance board relations by facilitating clear and direct communication.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

00:57 The Role of Flash Reports in Leadership
01:17 Components of a Flash Report
04:37 Benefits of Flash Reports
10:42 Iterating on Flash Reports

Emily Sander interviews Trent Smyth and Jeremy Costa from the Chief of Staff Association, exploring the relationship between a Principal and Chief of Staff. They discuss the role of a Chief of Staff and the association's programs at Oxford and Harvard, emphasizing alignment and personal development. The episode also covers the association's global reach, including networking opportunities and its new military membership initiative.

Links Mentioned:

• Chief of Staff Association Website

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?

If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:

02:40 The Genesis of the Chief of Staff Association
05:17 Defining the Chief of Staff Role
06:01 Challenges and Misunderstandings
13:35 Global Reach and Membership Diversity
17:05 Immersive Programs at Oxford and Harvard
22:15 Membership Benefits and Resources
26:28 Special Events and Conferences
30:40 Membership Process and Values

This episode of Leveraging Leadership focuses on defining the customer using three key questions. Emily Sander, Chief of Staff, discusses how crucial it is for everyone to understand their impact on the customer and what the customer really, REALLY wants.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:
00:32 Defining the Customer in Balanced Scorecard
01:04 Question 1: Considering ALL Customers
03:15 Question 2: Understanding Customer Needs
04:38 Question 3: Company-Wide Customer Awareness

Maya Ayed, Chief of Staff at Amira Health, shares her journey from big tech to startups, including hosting events to build her network. She explains Amira Health's mission to help women with menopause sleep better using a wristband and cooling pad. Maya discusses the importance of storytelling, how her team uses OKRs, and her memorable experience at CES launching their product.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:
00:48 Maya's Journey to Chief of Staff
04:18 The Two-Week Trial Experience
08:33 Team Structure and Roles
11:30 Implementing OKRs
19:07 The Importance of Storytelling
22:49 Learning from Mistakes
25:57 Tools and Resources for Chiefs of Staff
29:56 Memorable Moments and Team Bonding

Emily discusses strategic alignment through the balanced scorecard, touching on corporate, business unit, and individual levels. She shares practical examples from her client management department and explains the importance of communication channels. The episode emphasizes visibility, transparency, and clear lines of sight in aligning everyone's goals.

Links Mentioned:

• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:
00:48 Understanding Corporate, Business Unit, and Individual Levels
02:58 Defining the 'What' and 'How' Elements
04:37 The Importance of Line of Sight
05:50 Transparency and Visibility in Scorecards
07:23 Decision Making with Clear Objectives
07:46 Effective Communication Channels

Emily Sander talks with Adam Maddock and Marcus East about their careers and roles at T Mobile, highlighting Adam's background as a Marine and his role as Chief of Staff and Marcus's position as Chief Digital Officer. They discuss the importance of trust, integrity, and the strategic impact of the Chief of Staff role. The episode also covers their new venture, Venture Forge, which aims to democratize wealth creation by supporting underserved founders with funding, resources, and a supportive community.

Links Mentioned:

• The Venture Forge Website
• Email contact for Adam Maddock: adam@ventureforge.org
• Email contact for Marcus East: marcus@ventureforge.org
• Clarity Call with Emily

Free Resources:

• Strategic Planning Checklist
• Chief of Staff Skills Assessment Checklist
• A Day in the Life of a Chief of Staff
• Chief of Staff Toolkit

Get in Touch With Emily:

• Connect on LinkedIn
• Follow on YouTube
• Learn more about coaching
• Sign up for the newsletter
• Clarity Call with Emily

Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.

Time Stamps:
02:05 Role and Impact of Chief of Staff at T-Mobile
06:15 Adam's Military Background and Leadership Style
09:20 Transition to Corporate America
23:50 Founding Venture Forge
27:25 Democratizing Wealth Creation
40:07 Importance of Early Hires
45:06 Overcoming Funding Barriers
50:16 Role of Advisors