• Jennifer Christie - Upgrading Your Ecom Customer Experience with Enhanced Shipping

  • Jul 23 2022
  • Length: 28 mins
  • Podcast

Jennifer Christie - Upgrading Your Ecom Customer Experience with Enhanced Shipping

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  • Summary

  • Jennifer Christie joins us to discuss her role as Partnership Lead at what3words, the groundbreaking mapping tool that splits the planet into 3 metre squares.

    In this episode, we cover:

    • Why street addresses as we know them are not optimised for today's world
    • How ecommerce merchants can save time and money with shipping
    • Where shipping comes into the customer experience
    • Last mile efficiency
    • Why sustainable brands need to consider their shipping policy
    • How disabled customers experience shipping

    You can connect with Jennifer on Linkedin https://www.linkedin.com/in/christiejennifer/

    Go to dtcjourney.com for more about our ecommerce podcast
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