• Integrating GAI & AI Into Your Customr & Employee Experiences

  • Jan 23 2025
  • Length: 25 mins
  • Podcast

Integrating GAI & AI Into Your Customr & Employee Experiences

  • Summary

  • Why you shouldn't have an AI Strategy.


    Why you should be implementing GAI & AI everywhere you can.


    Why you should join up your EX and CX AI efforts.


    Andrew McInnes on LinkedIn.


    Connect with Sam on LinkedIn - I share customer expeirence content multiple times a week, and love hearing from listeners with questions or ideas for topics.


    Subscribe to my newsletter, Customer Experience Patterns - I publish a new edition with each full-length episode of the podcast.


    My LinkedIn Learning courses: How To Create Great Customer Experiences & Build A Customer-Centric Culture. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.


    Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.


    Hosted on Acast. See acast.com/privacy for more information.

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