• Hotel Guest Left Unchecked

  • Feb 4 2025
  • Length: 9 mins
  • Podcast

Hotel Guest Left Unchecked

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  • Summary

  • $60M Verdict: Hotel Negligence Leaves Guest with Irreversible Brain Damage | Is It Covered?

    A relaxing vacation turned into a nightmare. When Diamond Resorts failed to conduct a timely welfare check, Priscilla O'Malley suffered irreversible brain damage. The jury's verdict? A staggering $60,445,361 against the hotel.

    In this episode of Is It Covered?, Bruce and Brian Chapman break down the case, discussing:


    • How hotel liability and negligence played a role
    • The impact of welfare check policies on liability
    • What this means for business owners in the hospitality industry
    • How insurance could (or couldn’t) have helped in this case


    With $50M awarded for medical care and suffering and $10M for loss of consortium, this verdict is another example of the rising tide of nuclear verdicts.
    Could better risk management have prevented it? What lessons can businesses take away from this?
    Subscribe for real-world insurance breakdowns that matter.

    Need insurance help?
    Reach out to our office at 315-986-4062

    www.jdchapmaninc.com
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