In this powerful episode, Dr. Laura Gallaher takes us inside one of NASA's darkest moments and reveals how it became a catalyst for revolutionary change in organisational culture. Following the 2003 Columbia space shuttle disaster that claimed seven astronauts' lives, NASA's investigation uncovered a shocking truth: the agency's culture was as much to blame as the technical failure itself. What makes this even more striking is that NASA had been rated the #1 place to work in the federal government just months before the tragedy, challenging everything we think we know about workplace culture.

Dr. Gallaher, who spent nearly eight years leading NASA's culture transformation, shares how invisible forces like the "save the programme" mentality and lack of psychological safety prevented engineers from speaking up about critical safety concerns. She provides actionable insights on creating psychological safety, the power of leader vulnerability, and why optimising human dynamics is the ultimate competitive advantage. Her key message: culture change isn't a one-time fix—it's an ongoing commitment that can literally be the difference between success and catastrophic failure.

If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com

You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

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Tracy Clark discovered that two simple words - "let's play" - consistently transformed her stressed, visionary clients by shifting them from fear into a creative, exploratory mindset. Rather than frivolous activity, play represents a powerful leadership state built on intense curiosity, radical open-mindedness, and proactive experimentation.

Tracy emphasises that effective leadership starts with self-leadership, using her "tree model" where visible strategy and actions (the trunk) must be supported by deeper roots of mindset and self-concept to weather storms. Practical applications include challenging assumptions by asking "what if that's not true?", entering meetings with questions rather than answers, and creating psychological safety for team co-creation.

For skeptics, play isn't about ping pong tables but about removing the "straight jacket" of limitations to use your whole brain - logic plus intuition, imagination, and creativity - ultimately slowing down to speed up through better ideas and breakthrough solutions.

If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com

You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

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In this episode of Helping Organisations Thrive, Julian sits down with consultant, coach, and facilitator Yvonne Guerinaeu to explore what it means to get people "in their element" at work. Yvonne, author of "People in Their Elements," shares her passion for creating authentic human connections in the workplace and discusses how leaders can help their teams perform at their best by fostering psychological safety and genuine relationships. She emphasises the importance of face-to-face interaction, describing herself as working "tech-free wherever possible" to create those magical moments when people truly connect and feel understood.

The conversation delves into practical strategies for leaders looking to build stronger teams through human connection. Yvonne explains how normalising different behaviours and thinking styles can create psychological safety, allowing team members to bring their authentic selves to work. She offers concrete advice on moving beyond the traditional "open door policy" to more intentional relationship-building, such as changing your daily routine to naturally encounter team members and creating meaningful one-to-one meetings that serve the individual rather than just the manager's agenda. Throughout the discussion, both of us highlight the critical role of presence, active listening, and the power of silence in building trust and understanding within teams.

If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com

You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

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Julian interviews Adam Waterworth, CEO of the Goodwood Estate, about leadership, innovation, and balancing heritage with modern expectations at this iconic British sporting venue.

Adam shares his approach to leadership at Goodwood, emphasising the importance of creating psychological safety where teams feel confident to take risks without fear of punishment for genuine mistakes. He discusses the delicate balance between using data and trusting gut instinct when planning events, noting that becoming too data-driven can remove the magic that makes Goodwood special. Despite being a 300-year-old estate, Adam explains how innovation has always been part of Goodwood's DNA, allowing them to honour tradition while constantly evolving. His leadership philosophy prioritises people and customer experience first, believing financial success naturally follows when these elements are done right.

If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com

You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

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If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com

You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

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In this episode of Helping Organisations Thrive, we are joined by Terence Clarke, a transformational executive coach with more than 20 years of experience in the Asia-Pacific region as we explore how to transform cultural challenges into your greatest strengths. Now based in China, Terence shares his personal story of cultural adaptation—moving from frustration and misunderstanding to a place of connection, resilience, and professional growth. The conversation centres around Terence’s AAA model: Awareness, Appreciation, and Adaptation. He explains how these principles help individuals and organisations navigate cultural differences without losing authenticity. From communication breakdowns to power dynamics in leadership, Terence offers practical insights on how to build trust, create psychological safety, and embrace diversity in global teams. This episode is a must-listen for leaders navigating cross-cultural environments and for anyone looking to foster more inclusive, responsive, and resilient organisations.

If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com

You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

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In this episode of Helping Organisations Thrive, we welcome leadership development expert Amanda Downs to discuss the key factors that contribute to strong and effective leadership in organisations. Amanda highlights the importance of self-awareness, emotional intelligence, and trust-building in leadership, explaining how these qualities help create a positive and high-performing workplace culture. We also explore the value of continuous learning, emphasising that organisations investing in leadership development see improved engagement, productivity, and adaptability. Amanda shares practical strategies for fostering a culture of learning, supporting employees through change, and navigating challenges in today’s fast-paced business world. Throughout the conversation, Amanda provides actionable insights on how leaders can enhance communication, manage resistance to change, and create an environment where teams feel empowered and motivated.

If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com

You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

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In this inspiring episode of Helping Organisations Thrive, we are joined by Felicity Ashley, a seasoned marketing leader, mother of three, and extraordinary individual who faced incredible challenges with remarkable resilience. Felicity shares the story of her incredible journey rowing across the Atlantic, a feat that tested her physically, mentally, and emotionally, all while unknowingly battling stage 3 bowel cancer.

Throughout our conversation, Felicity discusses how her experiences with ocean rowing and overcoming cancer shaped her approach to leadership and resilience. She shares valuable insights on breaking big challenges into manageable steps, the importance of mindset in overcoming adversity, and the crucial role of support networks in facing life’s toughest moments. Felicity's story is a testament to the power of a positive mindset and how it can help us push through even the most difficult of times. Her upcoming book, “Stronger than the Storm”, and her latest endeavour, running the Everest Base Camp Marathon, are proof that life’s biggest challenges can become opportunities for growth and transformation.

If you are looking for a Blueprint to help you and your business manage uncertainty, deal with failure and navigate change then reach out to Julian at: julian@julianrobertsconsulting.com

You can buy my book "Weathering the Storm: A Guide to Building Resilient Teams" on Amazon: https://www.amazon.co.uk/dp/B0DFTYN2Y2

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