Episodes

  • The Importance of Customer-Focused Messaging with Emma Stratton
    Jan 28 2025

    How is AI reshaping productivity in go-to-market strategies?

    What does Benedict Evans’ AI Eats the World report reveal about the future of large language models?

    How can businesses craft messaging that resonates with customers while avoiding jargon overload?


    Those are the three big topics we’re covering in this episode of GTM News Desk. We’re joined by Emma Stratton, Founder of Punchy and author of Make It Punchy, who dives into the art of creating impactful B2B messaging, the challenges of internal alignment, and why clarity always trumps confusion. Emma explores how to simplify complex tech products, connect with customers on a human level, and ensure your messaging stands out in an increasingly automated world.

    Jump into the action:

    (00:00) Welcome to GTM News Desk
    (05:01) Building AI infrastructure for future efficiency
    (07:09) Multi-agent networks redefine marketing automation
    (11:42) Strategic storytelling with Emma Stratton
    (15:39) Defining niche language in B2B tech
    (17:51) How complex messaging dilutes company value
    (21:05) Simplifying tech messaging for broader understanding
    (25:06) Butterdocks’ focused approach to messaging
    (28:26) Why strategy and writing must remain separate
    (32:15) Starting with the mind before using AI for polish
    (32:59) Why ChatGPT often outputs jargon-filled content

    To hear Emma Stratton’s insights on making tech messaging more human, aligning cross-functional teams in messaging projects, and why clarity trumps persuasion in the B2B space, check out the extended conversation on the TACK Insider: https://tackinsider.com/


    Connect with Emma Stratton: https://www.linkedin.com/in/emma-stratton-punchy/


    Our sources from today’s headlines:

    https://www.ben-evans.com/presentations

    https://simple.ai/p/3-predictions-for-the-future-of-ai-agents-in-2025?utm_source=simple.ai&utm_medium=newsletter&utm_campaign=3-predictions-for-the-future-of-ai-agents-in-2025&_bhlid=be8e6290ec95044ca037dd6eefe520d0da7fe374


    Produced in partnership with: https://shareyourgenius.com/

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    36 mins
  • Startups are Cheaper to Build, OpenAI launches SearchGPT, Klue’s Compete Network for Product Marketers (with Klue's Katie Berg)
    Jan 14 2025

    Why is it easier to launch a startup than to achieve sustainable growth?


    What impact will OpenAI's SearchGPT have on the search experience?

    How is Klue’s Compete Network helping product marketers gain a competitive edge?


    Those are the three big topics we’re covering in this episode of GTM News Desk. We’re joined by Katie Berg, VP Marketing at Klue, who explores insights on community-led growth, the role of competitive analysis, and the innovative ways Klue is integrating AI. Katie dives into the challenges of audience building, the value of creating genuine connections, and how Klue’s Compete Network is setting a new standard for competitive intelligence in marketing.

    Jump into the action:

    (00:00) Welcome to GTM News Desk

    (01:30) Startups are Cheaper to Build, But More Expensive to Grow

    (05:52) OpenAI Launches SearchGPT

    (13:25) The Role of Community in Brand Loyalty

    (15:40) What is The Compete Network?

    (17:00) Creating Value-Driven Content Partnerships

    (23:16) Influencer Marketing Strategies That Work

    (23:45) How Big is The Production Team Behind The Compete Network

    (25:17) How to Turn Subscribers into Communtiy Members

    (29:50) Compete Network and Klue’s Approach to Community


    To hear Katie Berg’s insights on fostering community-led growth, leveraging competitive insights for more innovative product strategies, and integrating AI for a more compelling customer experience, check out the extended conversation on the TACK Insider: https://tackinsider.com/

    Connect with Katie Berg: https://www.linkedin.com/in/katiepberg/

    Our sources from today’s headlines:

    https://andrewchen.com/startups-are-cheaper-to-build-more-expensive-to-grow/

    https://www.theverge.com/2024/10/31/24283906/openai-chatgpt-live-web-search-searchgpt


    Produced in partnership with: https://shareyourgenius.com/

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    36 mins
  • AI for CX and CS, and Customer-Led Growth (with Champion’s Gianna Scorsone)
    Nov 12 2024

    What does Zendesk’s new AI solution mean for the future of customer experience?

    How is the new company Agency reinventing customer success to empower teams?

    Can customer-led growth really drive sustainable revenue?


    Those are the 3 big topics we’re covering on this episode of GTM News Desk. We’re joined by Gianna Scorsone, Co-Founder and Chief Operating Officer of Champion, to share her insights on customer-led growth as a strategic revenue driver. She explores how customer marketing can closely align with customer success to improve metrics like win rates, time to close, and retention.


    Jump into the action:

    (00:00) Welcome to GTM News Desk

    (01:16) Zendesk’s New AI-Powered Solution for Intelligent CX

    (05:32) New Company Called "Agency" Boosts Customer Success with AI

    (10:25) What is Customer-Led Growth?

    (16:39) Biggest Mistakes In Partnering With Customers To Drive Growth

    (19:19) Driving Customer-Led Growth Across Pre- and Post-Sale Strategies

    (22:13) Should You Source Or Influence In Campaigns?

    (23:45) People-first Customer-Led Growth


    To hear Gianna Scorsone’s insights on activating customer champions, designing impactful reference programs, and aligning teams for customer-led growth, check out the extended conversation on the TACK Network: https://tacknetwork.com/

    Connect with Gianna Scorsone: https://www.linkedin.com/in/giannascorsone/

    Our sources from today’s headlines:

    https://www.techedgeai.com/zendesk-unveils-ai-powered-omnichannel-innovations-to-elevate-cx/
    https://techcrunch.com/2024/10/16/after-selling-drift-ex-hubspot-exec-launches-ai-for-customer-success-managers/


    Produced in partnership with: https://shareyourgenius.com/

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    25 mins
  • Startup Growth Expenses, Network Effects, & NDRs (with Commsor Co-Founder & CEO, Mac Reddin)
    Oct 29 2024

    How is AI making it easier and more affordable to start a business?
    What are network effects and how do they drive business growth?
    Do Go-to-Network strategies, a twist on traditional go-to-market approaches, enhance go-to-market effectiveness?


    Those are the 3 big topics we’re covering on this episode of GTM News Desk. We’re joined by Mac Reddin, Co-Founder & CEO of Commsor, to share his insights on building authentic business connections, driving growth through introductions, and how new companies can tap into network effects for long-term success.

    Jump into the action:

    (00:00) Welcome to GTM News Desk

    (01:43) Insanely Cheap Ways to Start a Business

    (05:45) The Power of Network Effects in Scaling Businesses

    (11:40) Meet Mac Reddin, Co-Founder & CEO of Commsor

    (12:45) What is Go-to-Network?

    (13:57) Tips for Using Go-to-Network

    (16:54) Roles of Trust and Authenticity in Business Networks

    (21:30) Tips for Business Network Growth

    (26:47) Biggest Misconception About The Value of Network



    To hear Mac Reddin’s insights on the NDR playbook, building networks, and creating long-term relationships in B2B sales, check out the extended version of the conversation on the TACK Network: https://tacknetwork.com/

    Connect with Mac Reddin: https://www.linkedin.com/in/mac-reddin/

    Our sources from today’s headlines:

    https://andrewchen.com/startups-are-cheaper-to-build-more-expensive-to-grow/
    https://online.hbs.edu/blog/post/network-effects-business

    Produced in partnership with: https://shareyourgenius.com/

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    31 mins
  • OpenAI's AI Device, LinkedIn's Data Privacy Concerns, & Customer Evidence in GTM (with UserEvidence CEO, Evan Huck)
    Oct 15 2024

    What does Jony Ive's collaboration with OpenAI mean for AI and hardware integration?


    Is it ethical for LinkedIn to use your data to train AI?


    How should customer data be used to support your go-to-market strategy?


    Those are the 3 big topics we’re covering on this episode of GTM News Desk. We’re joined by Evan Huck, CEO of UserEvidence, to share his expertise on the importance of integrating customer evidence throughout the buyer's journey, the value of building scalable and relevant customer stories, and the challenges of making customer endorsements both authentic and impactful in a crowded market.


    Jump into the action:

    (00:00) Welcome to GTM News Desk

    (00:32) Jony Ive Collaborates with OpenAI on New AI Device

    (04:48) LinkedIn is using data your data to train AI
    (10:13) Meet Evan Huck, CEO of UserEvidence

    (16:43) What is customer evidence?

    (20:38) Marketers' Biggest Mistake with Customer Evidence

    (23:57) The Importance of Specificity in Customer Evidence

    (26:03) Most common misconception in customer evidence


    To hear Evan Huck’s insights on the proven frameworks for data-driven marketing, check out the extended version of the conversation on the TACK Network: https://tacknetwork.com/

    Connect with Evan Huck: https://www.linkedin.com/in/evanhuck/

    Our sources from today’s headlines:
    https://techcrunch.com/2024/09/22/yup-jony-ive-is-working-on-a-new-ai-device-company-with-openai/

    https://www.linkedin.com/mypreferences/d/settings/data-for-ai-improvement


    Produced in partnership with: https://shareyourgenius.com/

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    31 mins
  • Open AI, AI Benefits, & Data-Driven Marketing (with Outreach's SVP of Marketing, Ali Jawin)
    Oct 1 2024

    How does OpenAI's massive fundraising and $150 billion valuation reflect the growing role of AI in marketing?
    Is AI truly benefiting both B2B companies and their customers, as Scott Brinker's recent research suggests?
    What is the best framework for using data-driven marketing to align with your C-Suite this budget season?

    Those are the 3 big topics we're covering on this episode of GTM News Desk. We’re joined by Ali Jawin, SVP of Marketing at Outreach, to share her insights on the importance of having solid data for AI integration, why you should start small with marketing tests before scaling up, and her strategies for ensuring marketing initiatives are data-driven and aligned with C-suite expectations.

    Jump into the action:
    (00:00) Welcome to GTM News Desk

    (00:45) OpenAI aims for $150 Billion Valuation

    (05:38) Scott Brinker’s article on the impact of AI on the B2B Market

    (09:35) Meet Ali Jawin, SVP of Marketing at Outreach

    (10:42) Tips for great marketing strategies using data

    (16:37) Biggest mistakes made by marketers today

    (22:27) Most common misconception from executives about data-driven marketing

    (28:50) People-first data-driven marketing


    To hear Ali Jawin’s insights on the proven frameworks for data-driven marketing, check out the extended version of the conversation on the TACK Network: https://tacknetwork.com/
    Connect with Ali: https://www.linkedin.com/in/alijawin/

    Our sources from today’s headlines:
    https://techcrunch.com/2024/09/11/openai-reportedly-in-talks-to-raise-at-150b-valuation/
    https://chiefmartec.com/2024/09/will-ai-in-martech-make-buyer-experiences-better-or-worse-it-depends


    Produced in partnership with: https://shareyourgenius.com/

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    33 mins
  • AI Job Takeover, NBA's Media Shift, & Marketing Leadership (with CaptivateIQ’s CMO, Katie Foote)
    Sep 17 2024

    Is AI actually helping folks be more productive at work?
    What can B2B learn from then NBA's new media agreement?
    What does an actual modern (and successful) marketing leader look like these days?


    Those are the 3 big topics we’re covering on GTM News Desk. And we’re joined by Katie Foote, CMO of CaptivateIQ and a former executive at Drift and Salesforce, to share her insights on the nuanced role of marketing leadership, the evolving landscape of marketing's impact on the bottom line, and her people-first approach to leading effective teams. Katie discusses her "three-piece framework" of People, Pipeline, and Process, highlighting the importance of maintaining a balance between creativity and data, and the value of over-communicating with executive leadership to navigate market uncertainties.

    Jump into the action:
    (00:00) Welcome to GTM News Desk

    (00:37) AI taking over jobs

    (05:24) NBA's 2024 media agreement and the evolving media landscape

    (10:43) Meet Katie Foote, CMO of CaptivateIQ

    (12:37) Tips for great marketing leadership

    (15:26) Biggest mistake made by marketing leaders

    (22:12) Common misconceptions of CEOs about marketing leaders

    (27:30) People-first marketing leadership


    To hear Katie Foote’s insights on marketing leadership, check out the extended version of the conversation on the TACK Network: https://tacknetwork.com/
    Connect with Katie: https://www.linkedin.com/in/katie-j-foote-72195325

    Our sources from today’s headlines:
    https://www.upwork.com/research/ai-enhanced-work-models

    https://www.nba.com/news/nba-media-agreements-2024


    Produced in partnership with: https://shareyourgenius.com/

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    30 mins
  • Nike’s Strategy Flop, Hubspot’s AI Search Grader, & ICP Tips (with SalesIntel’s Manoj Ramnani)
    Sep 3 2024

    What can we learn from Nike’s last marketing pivot that failed?
    Is Hubspot’s AI SEO tool actually helpful?
    How do you define your ICP to be both people-first and fueled by data?

    These are the 3 big topics we’re tackling on this episode of GTM News Desk. We’re joined by SalesIntel’s CEO, Manoj Ramnani, who breaks down the importance of defining your ICP and why a data-driven approach is non-negotiable. He explores the connection between strong company culture and effective go-to-market strategies and shares insights on the evolving role of CEOs in ensuring their teams are aligned and focused.

    Jump into the action:
    (00:00) Welcome to GTM News Desk

    (00:43) Nike's marketing strategy mistake

    (08:01) HubSpot AI search grader

    (15:56) Meet Manoj Ramnani, CEO of SalesIntel

    (17:13) Manoj’s ideal customer profile (ICP)

    (23:04) The biggest mistake made by CEOs in 2024

    (30:09) Biggest misconceptions in creating an ICP

    (31:15) People-first ICP strategy


    To hear Manoj Ramnani’s insights on refining your ICP and optimizing your sales funnel, check out the extended version of the conversation on the TACK Network: https://tacknetwork.com/
    Connect with Manoj: https://www.linkedin.com/in/manojramnani/

    Our sources from today’s headlines:
    https://www.linkedin.com/pulse/nike-epic-saga-value-destruction-massimo-giunco-llplf/

    https://www.hubspot.com/ai-search-grader

    Produced in partnership with: https://shareyourgenius.com/

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    39 mins