What makes certain conversations so difficult? It's the internal conflict. We often avoid (flight), fight, or face them without skill. It's a challenge, but one that leaders can overcome.

Kathy Andrews is joined by renowned business coach John Nieuwenburg to find out what leaders can do. With over two decades of experience as a coach and a background as a senior leader in the industry, John shares invaluable insights into the art of leadership, specifically focusing on the pivotal role of crucial conversations in building successful cultures within organizations.

Tune in to this episode as we explore: (01:24) Becoming a business coach in Vancouver (06:06) Why great leaders master crucial conversations (09:27) What happens when you master self-awareness and saboteurs (12:41) Mastering confidence in sales situations (15:02) Build your positive intelligence with PQ Reps (18:50) Delegate low-value tasks (20:49) When strategic time management scales businesses (23:51) Exercising agency in work priorities (25:13) Crucial conversations: what leaders need to think about

Connect with John Nieuwenburg here:

LinkedIn W5 Coaching Website

Interested in developing more effective leadership skills? Connect with Cinga today here.

In this episode of For Leaders by Leaders, we’re diving into the power of human connection and the role it plays in building thriving communities. My guest, Mark Koch, is a leader who truly embodies this mission.

With over two decades of experience in community development, urban planning, and local government, Mark is the Managing Director of Community and Environmental Services at the Regional District of Okanagan-Similkameen. He oversees everything from regional parks and sustainable energy to transit services, shaping the future of communities across a vast 10,400 km² area.

Beyond his impressive leadership in local government, Mark has also worked in the private sector and internationally, advising on economic development in Trinidad and Tobago and Belize. He’s an educator, a speaker, and an innovator, recognized for his fresh, forward-thinking approaches to governance and community engagement.

But what truly sets Mark apart is his deep passion for people. He believes that strong, connected communities are the key to a better future, and he’s dedicated his career to making that vision a reality.

Get ready for an inspiring conversation about leadership, Let’s dive in!

Being a leader isn’t just about holding a title—it’s about making the right decisions when it matters most. Whether you’re leading a team of one, ten, or thousands, the way you lead determines whether you and your team thrive.

Today, we’re tackling challenges every leader might face at some point: Toxic Scenarios. My guest, Megan Smith, is the Head of Human Resources for SAP North America, where she helps guide a workforce of over 20,000 employees. She knows how toxic behaviours—whether it’s poor communication, distrust, or ineffective leadership—can derail teams and organizations.

In this episode, Megan breaks down three common toxic leadership scenarios, why they happen, and most importantly, how to fix them. If you’ve ever asked yourself, how can I do better? this conversation is for you.

Let’s dive in.