For this episode of Bring More Joy to the Table, I talked with my friend Wade Allen, President at Costa Vida!

One of Wade’s favorite quotes (from Abraham Maslow) is that “at any moment, we can step forward into growth or step back into safety.” I think it is perfect! He has repeatedly chosen to lean into new opportunities and his willingness to press beyond fear has kept him on the forefront of innovation and is a recurring theme in his success.

There were so many great moments and takeaways in this conversation:

>>> Wade’s very first job as an “assistant dishwasher” at age 14 taught him how to hustle and the payoff of hard work, speed, and service! His early experiences in the kitchen set the tone for a lifelong belief in going the extra mile to delight both clients and guests!

>>>His career shows how blending analytical insights with a people-first mindset can transform guest experiences and drive brand loyalty. Despite being on the forefront of marketing and data science, he emphasizes the importance of never losing sight of the human at the other end of every data point!

>>>Wade underscores the idea that trust is the bedrock of high-performing teams. Instead of micromanaging, his leadership philosophy is to focus on removing obstacles and empower people do their best work.

>>>Wade’s transition to Costa Vida was equal parts serendipity and conviction. Trusting his gut, and paying attention to those too-good-to-be-true coincidences, reinforced his belief that success often comes from embracing change when the moment feels right.