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In this episode, Lucas and David are joined by Frank Scandura, owner of Frank's European Service in Las Vegas and a coach for Transformers Institute. Frank shares his insights on several pressing industry issues, including the challenges posed by increasing costs of business and the strain it puts on shop owners. He emphasizes the importance of maintaining strong ethical standards and focusing on people over profits, arguing that this approach will ultimately lead to success.

00:00 "Frank's Industry Insight"

08:14 Evolving Car Industry Loyalty

14:51 Impatient Car Owners

16:44 The Ruthless Business Shift

23:32 Balancing Coach Guidance and Growth

30:44 "Planning for Business Ownership"

35:38 Business Continuity Planning

37:10 Uninsured Flood Devastates Businesses

43:25 Is Solo Business Financially Viable?

50:44 Premium Service Pitch Lacking Training

54:04 Unintended Business Incentive Issues

01:01:47 Advisor Troubles Reduce Shop Revenue

01:03:24 Businesses Lack Flood Insurance