Ever wondered what day one of owning a dental practice really looks like?
In this candid episode of Dental Unscripted, hosts Mike Dinsio and Paula Quinn reveal what often gets overlooked in the excitement of becoming a practice owner and realities of transitioning into practice ownership.

Paula, draws from her experience as a new owners, and together they reveal the crucial "Things You Just Don't Know You Don't Know" that can make or break your initial days. They tackle the overwhelming feeling of taking over a practice post close and the importance of strategic scheduling, and the often-necessary art of navigating communication with sellers and brokers.

Key takeaways from this episode:

• The Shock of Day One: What to expect when you finally get the keys and the reality of being a practice owner sets in.
• Scheduling Strategies: Why Paula recommends a light schedule (or even blocked-out time) for the first few days, and how to manage hygiene versus restorative appointments.
• Communicating with Sellers and Brokers: How to tactfully handle scheduling requests and manage expectations during the transition.
• The Importance of Administrative Time: Why prioritizing administrative tasks over patient care in the initial days can be beneficial.
• Real-World Insights: Paula shares her personal experiences and advice from working with numerous dental practice owners.

0:00 Intro
3:00 Day One of Ownership!
9:18 Making Changes in Acquisition?
13:06 Team Member Expectations
19:44 Getting to Know The Patients
27:57 Transitioning Clinically w/ Team & Patients
32:59 Just Relax, Breathe, & Go Slow
35:35 Ownership is Not Just Doing Dentistry

Catch up with Michael & Paula by contacting them and visiting their website http://www.nxlevelconsultants.com

Join us for this Episode of Dental Unscripted with host Mike Dinsio, co-host Paula Quinn, and special guest Stefani Sandoval as they dive deep into the complex world of dental credentialing during practice acquisitions.
Connect with Next Level Consultants Team to learn more about their Dental Credentaling Service
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CALL: (253) 234-5288‬
EMAIL: admin@nxlevelconsultants.com
https://www.nxlevelconsultants.com/front-office-support.html

0:00 Intro music - Episode intro

1:00 Credentialing canbe Challenging
Our front office expert breaks down what every dentist needs to know about this crucial but often complex and frustrating process of getting credentialed We even discuss the differences between a practice ownership transition and simply moving from one practice to another as an associate.

• Common credentialing pitfalls to avoid
• Essential documentation you need
• The truth about insurance company timelines
• Critical differences between associate and owner credentialing

3:00 The Credentialing Process
When purchasing a dental practice, understanding both your current credentialing status and the seller's network participation is crucial. Credentials and reimbursements can vary per location so it can be insightful and strategic to mirror what the seller's existing insurance arrangements for a smoother transition.

6:00 How to Prepare to Get Credentialed
Getting accurate credentialing information during a practice transition can be challenging since brokers don't handle these details. Moreover, sellers are often unfamiliar with their own status. Front office team members manage this information and sellers may not request this information for fear of revealing a pending sale?! To verify individual doctor's credentialing status, dentists should proactively maintain copies of their insurance contracts. Direct contact with insurance networks to verify, and, when possible, inquire with front office staff about existing credentialing contracts.

14:50 Common Roadblocks and Challenges
Common delays in the credentialing process for dentists include expired malpractice insurance, reliance on employer-provided coverage. Insurance companies often require a finalized bill of sale before approving contracts, further delaying the process. Keeping dental licenses and CAQH profiles updated is crucial, especially when transitioning between states. Working with professionals early on helps streamline the process, ensuring all necessary documents are in place to avoid unnecessary delays.

19:10 How Long Does it Take to Get Credentialed
While some claim it can be completed in as little as two weeks, the reality depends on factors like whether the provider is joining an existing practice or establishing a new entity with its own tax ID and NPI. The process involves multiple contracts, including terminating old agreements, which can cause delays. A best-case scenario suggests a 12-week turnaround, but errors in applications or insurance company delays can extend the process. Proper expectations and persistence are key to navigating credentialing successfully.

28:20 What Does Being Out of Network Mean?!
Failing to properly prepare for network credentialing can create significant issues for dental practices, especially when patients realize they are unexpectedly out of network. This can lead to frustration, distrust, and potential financial concerns. But many offices make the transition harder than necessary by not fully understanding, in the interim, they can still honor network fees while awaiting credentialing. Proper planning and clear patient communication are key to ensuring a smooth transition and avoiding unnecessary complications. The importance of working with a trusted, experienced professional over the anecdotal advice given by peers who probably lack the firsthand experience involved in the credentialing processes.

36:05 Working With Credentialing Companies
The extensive effort and tracking involved in credentialing, underscoring that their goal is to complete the process as quickly and smoothly as possible. Despite misconceptions, delays often stem from insurance companies rather than credentialing firms, and the representatives frontline callers interact with may not have access to accurate information. Ultimately, they urge more understanding and patience, reinforcing that passion and expertise drive Next Level Consultants to achieve the best outcomes for their clients.

Joining us on this Podcast Episode are some incredible guests who are shaping the future of dental practices.
We have Nicole Yount, an executive coach and ortho specialist at Next Level Consultants, sharing her expertise on integrating orthodontics into general practice.

Also joining us is Nick Greenfield, the CEO of Candid, introduces us to Candid Pro, a clear aligner system designed specifically for general dentists, promising predictability, efficiency, and profitability. And from Tacoma, Dr. Arvind Petri, a seasoned dentist who has transformed his practice with Candid Pro, offers a real-world perspective on how this partnership has been a game changer for his business.

The episode kicks off with some really exciting news. We explore how CandidPro is tailored specifically for General Practitioner Dentists, offering a unique blend of technology and expert support that reduces the number case of office visits, enhances patient compliance, and ultimately boosts your practice's bottom line!

CandidPro is specifically designed to help general dentists deliver predictable outcomes, work efficiently, and drive more profit per case. We’ll hear from Nick Greenfield about the value this clear aligner system can bring to practices of all sizes and get a first-hand account from Dr. Petrie, who has already earned over $600k in revenue working with CandidPro.

Learn More about our SPECIAL OFFER by visiting the link below and connecting with Candid
Start your CandidPro experience with over 30% off your first 3-4 cases and experience the difference!
https://www.candidco.com/nxlevel

Whether you're a startup looking to incorporate orthodontics from day one, or an established practice aiming to expand your services, this episode is packed with insights on how to leverage this innovative partnership to grow your practice. We'll discuss the importance of team training, clinical confidence, and how Candid's system can be a cornerstone in your practice's success story.

0:00 Intro
2:00 Introducing CandidPro Guest speakers
7:10 What is Candid? and Candid's Market Impact
9:44 Why CandidPro is a Game Changer: Predictability and Efficiency
12:30 A Dentist's Experience w/ CandidPro clear aligners
17:18 Typical Pitfalls GPs Face Offering Clear Aligner Therapy
26:08 How Does CandidPro Increase Revenue compared to Competition
35:22 Candid's Partnership in Empowering Docs w/ Clear Aligner Therapy
38:04 Team Integration: Rally the Troops Implementing Clear Aligners Therapy
43:33 Why CandidPro is the Clear Solution.