In this episode, we’re joined by Jim Herbert, CEO of Patchworks. Jim shares his extensive background in eCommerce and integration technology, discussing the evolution of iPaaS, the benefits of no-code, low-code tools and the significance of simplifying complex tech stacks. He also highlights how Patchworks’ approach recently earned the company an award for innovation.


Key Takeaways:

(03:39) The evolution and benefits of iPaaS technology.
(08:29) The challenges of integrating independent apps.
(11:18) How no-code, low-code tools drive innovation.
(15:30) When to adopt iPaaS for digital transformation.
(19:05) The common challenges in ERP integration for B2B.
(24:00) How Patchworks uses AI to automate tasks.
(27:10) Real-world examples of AI in integration.
(30:20) Delaying crucial decisions can lead to costly setbacks at scale.
(33:30) Book and television show recommendations.


Resources Mentioned:

Jim Herbert -
https://www.linkedin.com/in/jim-herbert-ecommerce/?originalSubdomain=uk

Patchworks -
https://wearepatchworks.com

UK eCommerce Awards -
https://ecommerceawards.london

Odoo ERP -
https://www.odoo.com

Airtable -
https://www.airtable.com

Amazon AI Services -
https://aws.amazon.com/machine-learning/

Termination Shock -
https://www.amazon.com/Termination-Shock-Novel-Neal-Stephenson/dp/0063028050

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#eCommerce #B2BeCommerce #DigitalCommerce