Chris Keith, founder and CEO of Hirexe, joins host Katie Bavoso in this engaging episode of Partner POV to discuss the challenges managed service provider leaders face when trying to fill roles at their businesses - and that struggle is increasing. By 2026, IDC predicts that 90% of businesses worldwide will face an IT skills shortage. Whether it's budget restraints, a shallow talent pool, or even just the inability to commit the necessary time to the search, Keith understands there's more to the process than just posting on a job board and hoping for the best.

After spending years in the IT channel and being tasked with hiring IT talent himself, Keith founded Hirexe; a technology enable South African business process outsourcing company (BPO). Hirexe works with any business looking to grow and expand, but understands the specific staffing needs of MSPs and the industry and IT knowledge they want their candidates to come to the table with. One of the areas Hirexe excels in staffing is at the help desk with Level 1 to Level 3 technicians. Keith describes a success story in which he was able to connect an MSP to their chosen hire in one week!

Learn more about how Hirexe can help solve MSP staffing challenges at www.mspchanneljobs.com

A new episode of Channel Insider: Partner POV is released every other Thursday.

Watch the interview on YouTube @ChannelInsider_NewsAndTrends

If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com

For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com

Connect with Channel Insider on LinkedIn.

Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.

The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Managing cloud environments is already complex—tracking revenue and costs shouldn’t be an added headache. That’s why Vega Cloud developed Vega for MSPs, a purpose-built platform designed to help managed service providers optimize cloud spend, enhance financial accountability, and drive operational efficiency.

In this episode of Partner POV, host Katie Bavoso sits down with Vega Cloud team members Larry Cusick, Director of FinOps, and Kris Bliesner, Co-Founder & CEO, to discuss the company's enterprise-grade FinOps SaaS solution, which MSPs would benefit the most from it, and how it can help solve billing errors and eliminate challenges specific to managed service providers.

Learn more about Vega for MSPs at www.vegacloud.io/solutions/for-msps and www.vegacloud.io

A new episode of Channel Insider: Partner POV is released every other Thursday.

Watch the interview on YouTube @ChannelInsider_NewsAndTrends

If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com

For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com

Connect with Channel Insider on LinkedIn.

Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.

The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Doing business with massive enterprises usually means navigating a maze of red tape, long approval processes, and legal roadblocks. But Hack The Box is changing the game—leveraging channel partners to streamline deals while opening doors for new relationships and revenue opportunities for solution providers.

In this episode of Partner POV, host Katie Bavoso sits down with Heather Hoddinott, Enterprise Account Executive at Hack The Box, to discuss:

✅ How Hack The Box’s gamified cybersecurity training is a game-changer for security teams.

✅ Why client businesses trust the Hack The Box platform for hands-on, real-world cybersecurity upskilling.

✅ The power of channel partnerships in accelerating deals and cutting through red tape.

✅ A real-world success story of how a major Australian telecom company fast-tracked its Hack The Box deal through a channel reseller partner, and how new Hack The Box channel partners can experience this success.

#HackTheBox #Cybersecurity #ChannelPartners #EnterpriseSales #ChannelInsider #PartnerPOV #Sponsored

A new episode of Channel Insider: Partner POV is released every other Thursday.

Watch the interview on YouTube @ChannelInsider_NewsAndTrends

If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com

For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com

Connect with Channel Insider on LinkedIn.

Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.

The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.