Changing The Industry Podcast

By: David Roman & Lucas Underwood
  • Summary

  • This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.
    © 2023 Changing The Industry Podcast
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Episodes
  • Episode 204 - How Misconceptions in Auto Repair Pricing Impact Business With Jason Quillin
    Feb 17 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David are joined by Jason Quillin, owner of Top Notch Auto. Jason discusses the challenges of managing a shop with two separate buildings, emphasizing the inefficiencies and added costs it brings. He also shares his journey from dealership technician to shop owner, highlighting the struggles with employee management and the importance of creating a cohesive team. They delve into the evolving automotive landscape, particularly the challenges with advanced driver-assistance systems (ADAS) and the reluctance of many shops to adapt to new technologies.

    If you're navigating the complexities of shop ownership or grappling with technological advancements in the industry, this episode is a must-listen for you!

    00:00 Old Dealership Dilemma

    10:09 Audi Calibration and Alignment Issues

    13:00 Entitled Mindset at Dealerships

    19:02 Insurance Claim Plan Discussion

    22:56 Progressive Salary Plan Negotiation

    30:50 Forklift Speed and Skill

    35:02 Perpetual Budget Inflation Cycle

    38:01 Revamping Vocational Education Focus

    45:50 "Turn Signal Communication Spy"

    51:29 Rural Ingenuity: Self-Reliant Rebuilding

    55:03 Opposition Silenced by Authorities

    01:00:32 "Young Farm Kid's Work Ethic"

    01:03:25 Self-Reliance in Modern Society

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    1 hr and 10 mins
  • Episode 203 - Frank Scandura on Maintaining Business Integrity Amid Growing Industry Pressures
    Feb 10 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David are joined by Frank Scandura, owner of Frank's European Service in Las Vegas and a coach for Transformers Institute. Frank shares his insights on several pressing industry issues, including the challenges posed by increasing costs of business and the strain it puts on shop owners. He emphasizes the importance of maintaining strong ethical standards and focusing on people over profits, arguing that this approach will ultimately lead to success.

    00:00 "Frank's Industry Insight"

    08:14 Evolving Car Industry Loyalty

    14:51 Impatient Car Owners

    16:44 The Ruthless Business Shift

    23:32 Balancing Coach Guidance and Growth

    30:44 "Planning for Business Ownership"

    35:38 Business Continuity Planning

    37:10 Uninsured Flood Devastates Businesses

    43:25 Is Solo Business Financially Viable?

    50:44 Premium Service Pitch Lacking Training

    54:04 Unintended Business Incentive Issues

    01:01:47 Advisor Troubles Reduce Shop Revenue

    01:03:24 Businesses Lack Flood Insurance

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    1 hr and 10 mins
  • Episode 202 - A Conversation with Launch Tech's Haresh Gobin On The Future of Diagnostics
    Feb 3 2025

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability

    Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
    Click here to get started: https://geni.us/PartsTech

    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros


    In this episode, Lucas and David are joined by Haresh Gobin, Product Development Manager at LaunchTech USA. Haresh shares his journey of merging his computer science background with his family's auto repair business, eventually leading to significant roles in both Bosch and Snap-On before joining Launch. The conversation moves to the crucial importance of legitimate data acquisition and compliance within the industry, highlighting LaunchTech's commitment to working with the NASDAQ security task force to ensure the responsible use of immobilizer tools.

    00:00 Advancements in Automotive Diagnostics

    04:14 Automated Maintenance Insights

    07:52 Comprehensive Tools for All Users

    11:44 Thanksgiving Work Dilemma

    13:22 Market Undercutting Incident

    19:43 Becoming a Park Service Ranger

    21:09 Naked Man at Car Fire

    26:13 Dealerships: A High School Experience

    27:21 "Securing a Job at Dealership"

    31:30 Hired by Launch: Five Years

    34:23 Think Beyond the Box

    38:50 Industry Unity Revealed at ETI

    39:47 "Brand Loyalty and Investment"

    44:57 Industry Support and Solidarity

    46:59 Trust Issues in Industry Relations

    49:40 Tool Access and Car Theft Debate

    52:22 "Nastif Debate: Money or Protection?"

    55:32 No More Waddling!

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    1 hr

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A Must Listen for Automotive Repair Shop Owners

The definitive discourse for repair shop owners. The podcast discusses the real-life struggles of shop ownership in a pragmatic and actionable fashion. The experience brought by the guests give insight into what does and doesn't work on a daily basis. Most importantly, they discuss the mindset choices shop owners need to make in order to move past simply job ownership and into true entrepreneurship.

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