The Newcomer Perspective: What Works and What Could Be Better in Toronto with Arthur Smith

In this episode, we flip the perspective and hear from a newcomer to Toronto—Arthur Smith. With a background in micro-mobility and a fresh set of eyes on the city, Arthur shares what drew him here, what he loves about Toronto, and where he sees untapped potential.

What We Discussed:

🔹 Why Toronto? Arthur’s journey to the city and what made it an attractive place to call home.

🔹 Transit Strengths & Gaps – A love for Toronto’s streetcars, but a push for better right-of-way and pedestrian-prioritized streets.

🔹 Quietness as a Competitive Advantage – How Toronto’s lower noise levels make it stand out compared to major U.S. cities.

🔹 Waterfront Potential – What Toronto is getting right and how it could become an even greater urban asset, inspired by Lisbon.

🔹 Micro-Mobility & Infrastructure – What’s working, what’s missing, and how smart investments could unlock more adoption.

🔹 Supporting Small Businesses – Why walkability and vendor-friendly policies could transform local commerce.

🔹 A Bold Vision for Toronto – Arthur’s magic wand wish for a pedestrian-first downtown with thriving street life.

Toronto is already a great city, but what could make it even better? Tune in for an insightful conversation on what’s working, what could improve, and how we can push for a bolder, more vibrant urban future.

In a world where healthcare systems strain under ageing populations, chronic diseases, and practitioner shortages, innovation has never been more critical. In this episode, we explore how cities can rethink health through the lessons of Sault Ste. Marie.

Healthcare: The Urban Blindspot

Healthcare often sits on the periphery of urban planning—a blindspot that Anna Foat, with her wealth of experience, helps illuminate. “People often think healthcare is free, but nothing’s truly free,” she begins, describing how systems designed decades ago are struggling to adapt. Longer lifespans, chronic diseases, and shifting practitioner roles have created a "rat’s nest" of challenges.

Sault Ste. Marie: A Case Study in Creativity

Historically a steel town, Sault Ste. Marie has faced significant healthcare challenges but also developed innovative solutions. “When the steel plant set up here, they established Group Health—a mini-hospital integrating doctors, nurses, nutritionists, and more,” Anna explains. The Northern Ontario School of Medicine (NOSM) complements this approach by training rural generalists equipped for diverse, high-pressure settings. This strategy helps prevent brain drain and fosters skills tailored to the region’s needs.

The Case for Prevention

“We don’t make the healthcare point when designing cities,” Anna argues. Active transportation—like walking and biking—boosts physical health and social connectivity. She points to initiatives where doctors prescribe nature passes or train tickets to get people moving. “It’s not fluffy—it’s fundamental to public health.”

Breaking Down Barriers

Anna critiques the inefficiencies within healthcare systems: “Most healthcare tech feels like the 1990s—nurses still transcribe notes by hand.” She advocates for basic tech improvements, like searchable PDFs and OCR, to reduce administrative burdens. Cultural shifts are equally crucial: “We create so much busy work. Patients end up in unnecessary appointments while others with acute needs wait.”

Humanising Healthcare

Healthcare is ultimately about people, not just systems. Anna underscores the need for clear, compassionate communication: “A third of terminal cancer patients don’t know they’re terminal. Doctors shy away from harsh news, leaving patients uninformed.”

Despite the challenges, she shares positive anecdotes, like her son’s swift, well-communicated care after a broken arm—reminders that human touch often outweighs technological advancements.

A New Vision for Cities

Anna draws inspiration from the Netherlands' 'home-spital' model, which keeps patients comfortable at home and eases hospital strain. Looking ahead, she prioritises community-building to combat loneliness: “Cities can create events and spaces that bring people together. It’s not everything, but it’s a meaningful start.”

Magic Wand Question:

“If I had a magic wand, I’d tackle loneliness.”

Anna’s belief is clear: healthcare innovation isn't just about new tools or buildings—it's about rethinking how we connect, care, and design our cities to foster well-being.

Urban design often focuses on hardcore infrastructure—but what about the people who use it? In this episode, we explore how psychology, neuroscience, and philosophy can make urban spaces work better for everyone.

From Oboist to Urban Innovator

“Musicians handle time—we take a note from the future, play it in the present, and it instantly becomes the past.”

Nick Tyler’s journey into urban design began in an unconventional place: as a professional oboist. His musical background taught him to think creatively about time, space, and human experience—lessons that would later shape his innovative approach to city planning.

After a master’s in transportation planning and time spent studying Brazilian bus systems, Nick saw how traditional engineering models often ignored human behavior. “Engineering is often about making up your mind. But real creativity lies in undoing your mind—being open to new ways of thinking.”

PEARL: A Laboratory for Urban Change

Nick leads PEARL, a cutting-edge facility at University College London that simulates urban environments to study how people react to light, sound, and space. Through this work, Nick and his team have uncovered fascinating insights, like the psychological conflict caused by floating bus stops. “Cyclists narrow their focus to stay upright, making them less aware of pedestrians. It’s not their fault; it’s just how the brain works.”

The research showed how fear and unpredictability impact people’s perceptions, highlighting the need to design for both physical safety and emotional comfort.

Designing for People, Not Codes

Nick challenges the rigid standards in urban design: “Standards should serve people, not constrain creativity.”

He advocates for outcome-based approaches—like lighting standards that ensure passengers can see a person in black at 200 meters rather than meeting abstract brightness metrics. This human-first mindset redefines accessibility as a mental state, not just a physical requirement.

Rethinking Maslow’s Hierarchy of Needs

“Maslow never intended his needs to be a hierarchy,” Nick reveals. Instead of a fixed pyramid, human needs are dynamic and context-dependent. Cities, therefore, should balance safety, community, and creativity to foster genuine well-being.

Community at the Core of Urban Design

“Social connectedness is essential for survival.”

Nick envisions cities as places where human connection is easy and natural. His experiment—saying good morning to bus drivers—illustrated how simple social interactions can ripple through a community. Designing for these moments could reshape cities into spaces where people feel safe, seen, and connected.

Magic Wand Question:

“If I had a magic wand, I’d enable people to express their sociality in public spaces.”

Nick’s vision is a world where cities are designed with the messiness of human behavior in mind—where psychology and engineering work hand in hand.

In this conversation, Iain Montgomery speaks with Mary Rowe, the head of the Canadian Urban Institute, about the importance of local engagement in urbanism, the challenges faced by cities, and the role of community in fostering resilience and innovation. They discuss the need for a ground-up approach to urban development, the significance of local economies, and the mission of the Canadian Urban Institute in connecting urban practices across the country. The conversation emphasizes the value of mutual aid, decentralized solutions, and the potential for revitalizing Main Streets as vital community hubs.

takeaways

• Local engagement is crucial for urban resilience.
• Focusing on hyperlocal issues can provide a sense of agency.
• Community relationships are foundational for urban development.
• Public policy should adapt to local realities.
• Urban growth presents both challenges and opportunities.
• Local economies can drive innovation and sustainability.
• The Canadian Urban Institute aims to connect urban practices.
• Diverse public spaces can enhance community cohesion.
• Mutual aid and decentralized solutions foster innovation.
• Main Streets are vital for community identity and economy.

titles

• Revitalizing Urban Spaces: A Local Approach
• The Power of Community in Urban Development

Sound Bites

• "You give me so much hope."
• "I'm a ground up person."
• "Cities are about choice."

Chapters

00:00Navigating Uncertainty in Today's World

03:44The Importance of Hyperlocal Engagement

06:44Personal Journey into Urbanism

09:14The Challenge of Large-Scale Solutions

11:56Local Solutions to Global Problems

15:04The Dynamics of Urban Life

17:47Resilience in Local Economies

20:26The Role of the Canadian Urban Institute

24:27Revitalizing Main Streets as Community Hubs

27:33Housing Opportunities Along Main Streets

28:25Canada's Urban Challenges and Political Decisions

31:13The Role of Geography in Urban Development

33:07Decentralization and Mutual Aid in Urban Spaces

35:14Innovative Use of Public Spaces and Markets

45:37Introduction to City Improvement Challenges

46:06The Importance of Experimentation in Urban Development

In this episode of Challenger Cities, host Iain Montgomery sits down with Chris Eby, Executive Vice President of Northcrest, to explore one of Toronto’s most ambitious urban redevelopment projects: the transformation of the Downsview lands (YZD). Chris shares the vision for this 520-acre project, which promises to shift Toronto’s center of gravity north, creating a network of vibrant, walkable neighborhoods centered around sustainability, public spaces, and transit integration.

From reimagining a 2.1-kilometer runway into Toronto’s answer to New York’s Highline to tackling stormwater management with a groundbreaking “sponge city” approach, Chris explains how YZD is redefining what a city can be. Along the way, they discuss the challenges of urban planning in Toronto, the lessons learned from Sidewalk Labs, and the cultural factors that have held Canadian cities back from creating world-class public spaces.

What You’ll Learn in This Episode:

• Why Toronto needs multiple hubs, not just one downtown, to thrive in the future.
• How the Downsview project is balancing bold vision with community engagement.
• The role of sustainability in creating a fully electric, future-proof urban center.
• What Toronto can learn from global cities like Copenhagen, New York, and Montreal.
• Why Canadian modesty has limited urban innovation—and how YZD is changing that.

Memorable Quotes:

• “This is going to shift the center of gravity north. Downtown is great, but we need a variety of hubs.”
• “The success or failure of this project hinges on getting public spaces right.”
• “We will not be building any new fossil fuel infrastructure on the site.”
• “A lot of older Canadians have cottages, places up north or in the country. When they have free time, they leave the city. There’s never been a push on governments to build great public spaces in the city.”
• “We’ve got to stop being so unambitious about transit. You look at the map in London, New York, or Tokyo—ours just pales in comparison.”

Iain Montgomery sits down with Chris Bruntlett of the Dutch Cycling Embassy to explore how cycling infrastructure can transform urban life. Chris shares insights from the Netherlands, where bikes are seamlessly integrated into daily life, and discusses how other cities can adapt these principles to their unique contexts. From leadership lessons to e-bike revolutions, this conversation uncovers what it takes to build cities that are healthier, happier, and more livable.

What We Cover in This Episode:

• Chris’s journey from advocating for bike lanes in Vancouver to working with the Dutch Cycling Embassy in Delft.
• Why cycling isn’t just about bikes—it’s about livability, inclusivity, and prosperity.
• The importance of cohesive cycling networks versus piecemeal infrastructure.
• How bold leadership, particularly female leaders like Anne Hidalgo in Paris, drives transformative change.
• The game-changing potential of e-bikes and intermodal transportation.
• Challenges like weather and cultural perceptions—and how to overcome them.
• Why even car-centric companies like Walmart are embracing cycling.

Notable Quotes:

• “It’s not just about bikes. It’s about livability, inclusivity, prosperity—all the things that getting more people cycling can do for your city.”
• “The bicycle has a range problem, and public transport has a convenience problem. Combine the two, and you’ve got a real alternative to the car.”
• “Bold decisions aren’t always popular at first, but when streets become safer and cities more livable, the results speak for themselves.”

Resources and Links:

• Learn more about the Dutch Cycling Embassy.
• Follow Chris Bruntlett on LinkedIn.
• Stay tuned for Chris and Melissa Bruntlett’s upcoming book on female leadership and urban transformation, releasing in 2025.

In this conversation, Iain and Hayden discuss the complexities of urban transit systems, the historical context of public transportation in North America, and the political dynamics that affect transit development. They explore case studies like La Sombrita, the need for reform in institutions, and the importance of public trust in transit systems. The discussion also touches on international comparisons, the role of the private sector, and the vision for future transit systems that are interconnected and efficient. Ultimately, they emphasize the need for a new democratic urban agenda that prioritizes building and delivering effective transit solutions.

https://thetransitguy.substack.com/p/10-principles-for-a-new-democratic

takeaways

• Transformative transit is essential for urban development.
• Historical governance issues have led to poor transit systems in North America.
• Public trust is crucial for the success of transit projects.
• Reforming institutions can lead to better transit outcomes.
• International examples show the benefits of interconnected transit systems.
• The private sector has a significant role in urban development.
• Political dynamics often hinder effective transit solutions.
• Case studies can provide valuable lessons for future projects.
• A new democratic urban agenda is needed to prioritize building.
• We must shift from studying to implementing transit solutions.

titles

• Reimagining Urban Transit: A Conversation with Hayden Clarkin
• The Future of Public Transportation: Challenges and Solutions

Sound Bites

• "We need to rebuild these institutions."
• "Stop studying. Just do."
• "We need a housing industrial complex."

Chapters

00:00Introduction to The Transit Guy

04:53The Evolution of Public Transit in America

07:45The Impact of World War II on Urban Development

10:24The Challenges of Rebuilding Transit Systems

13:30La Sambrita: A Case Study in Transit Failures

16:09Political Trust and Institutional Failures

18:59The Need for Institutional Reform

21:37Comparative Analysis of Global Transit Systems

24:33The Importance of Incremental Development

27:23Public Perception and the Future of Transit

32:51The Experience Beyond the Stadium

36:41Zoning and Urban Design Challenges

40:50Homeowner vs. Renter Dynamics

46:29The Inefficiency of Government Processes

51:44Political Vision and Local Governance

53:41A National Vision for Transportation

55:51Introduction to Urban Challenges

What some cities get so right about transportation, why others get it so wrong, and how we can make the whole thing much better.

In this episode of Challenger Cities, Thomas Ableman, a leading voice in transportation innovation, takes us on a journey through the world of urban mobility. From the seamless efficiency of Swiss trains to Oslo’s ambitious integration of electrification and autonomy, Thomas shares lessons from cities that are getting transportation right—and the pitfalls of those that aren’t.

We dive into:

🚉 Why public transport isn’t just about moving people, but creating places where they want to be.

🏙️ London’s success stories, like Golders Green and Walthamstow, and how strategic planning shaped their growth.

🇨🇭 What makes Swiss Federal Railways a gold standard, from punctuality driven by pride to intelligent funding mechanisms.

🌍 Oslo’s pioneering work in electrification and autonomous vehicles as part of public transit—not just private luxury.

🛤️ Why trains feel more trustworthy than buses and how simple design changes can dramatically improve the rider experience.

🗳️ The political fear that stalls bold ideas—and why leaders who embrace change often win bigger than expected.

🛑 Hidden car subsidies like free parking that distort the true cost of driving.

✨ Thomas’s vision for making public transport so good that driving feels irrational.

Key Takeaway: Bold leadership and smart design can transform transportation systems into something that not only moves people but inspires them. "If the Swiss can do it, so can we. We just need to believe it’s possible," says Thomas.

You can find more from Thomas here:

https://www.freewheeling.info/

https://www.linkedin.com/in/thomasableman/

https://www.youtube.com/watch?v=-b8grwoUqvo&pp=ygUOVGhvbWFzIGFibGVtYW4%3D