Leadership isn’t black and white—it’s all about managing the gray!

In this episode, Andrew Hasty — the COO at Peterman Brothers — breaks down Mexwell’s Law of Intuition—one of the toughest (but most powerful) leadership skills to master.

From Steve Jobs’ gut-driven decisions at Apple 🍏 to real-world leadership lessons, Andrew shares why great leaders don’t just follow protocols—they read the room, trust their instincts, and make bold moves.

Whether you're a manager striving to inspire or a leader working to make vision actionable, this episode is packed with takeaways on leading with clarity and confidence.🎯

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Chad Peterman | CEO | Author

Peterman Brothers Website

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• Leadership isn’t about rigid rules; it’s about managing the gray areas. Great leaders don’t just follow protocols—they know when to trust their intuition.
• Intuition is a skill, not just an instinct. It can be honed through experience, self-awareness, and pattern recognition.
• Balancing logic, values, and emotions leads to better decisions. Leaders must blend gut instinct with data to make sound choices.
• Managers rely on systems; leaders rely on vision. The best leaders find a balance between execution and inspiration.

Hiring and keeping top talent in the trades is tougher than ever. But what if the secret to attracting the right people wasn’t just about job postings or paychecks—but about your leadership style?

In this episode, Chad breaks down the Law of Magnetism and why the best leaders attract talent instead of cloning themselves. Many home service business owners believe hiring people just like them is the key to success, but that approach limits growth and potential.

Chad explains:

🔹 Why top-performing HVAC, plumbing, and electrical businesses build diverse, high-performing teams

🔹 How leadership style shapes hiring and retention in the trades

🔹 The real secret to attracting and developing top talent for long-term success

Building a strong, motivated team starts with becoming the leader they need.

🔥 Want to grow a high-performing team? Hit play now!

Additional Resources:

Join The ARENA - a CSTG Community!
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Chad Peterman | CEO | Author
Peterman Brothers Website
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1️⃣ Who You Are is Who You Attract – If you want hardworking, high-performing employees, you must first model those qualities as a leader. Your leadership sets the standard for your team’s success.

2️⃣ Great Teams Aren’t Found—They’re Built – The best HVAC, plumbing, and electrical businesses don’t just hire great people; they develop them. Leadership is about coaching, not just managing.

3️⃣ Retention Starts with Leadership – High turnover in the trades is common, but top companies retain employees by creating a culture that makes people want to stay. Employees don’t leave jobs—they leave bad leadership.

Culture isn’t just a buzzword—it’s the heartbeat of a thriving company! 💙

In this episode, Chad chats with Marshall Lockton — Chair & Partner of Knight Agency — about what it really means to be a people-first business. Spoiler alert: It’s not just putting it on the wall and calling it a day!

From storytelling and leadership empowerment to keeping culture alive as you scale, this convo is packed with insights (and a few laughs).

🎧 Tune in now and start building a workplace where people actually want to work!

Additional Resources:

Connect with Marshall on LinkedIn

Listen to Marshall’s Podcast - The Third Layer

Learn more about Knight Agency

Join The ARENA - a CSTG Community!

Chad on LinkedIn
Chad Peterman | CEO | Author
Peterman Brothers Website
More on PeopleForward Network
Follow PeopleForward Network on LinkedIn

• People-first leadership requires action, not just words. Employees need to feel valued and empowered daily.
• Culture starts at the top but must be reinforced at every level. Managers play a crucial role in carrying the message forward.
• Storytelling makes company values personal and meaningful, creating stronger employee connections.
• Recognition fuels engagement. Celebrating wins, big and small, reinforces the right behaviors.