Are you really doing root cause analysis (RCA) or only scratching at the surface of your organization’s problems? When a problem occurs in a fast-paced industry like manufacturing, you want to find the root problem—and you want to find it as quickly as possible! But if you’re not taking some mindful time to ask the right questions and understand the human element beyond your issues, you might be missing deeper, more sustainable solutions.

Learn more about the world of RCA in this episode of Mindfulness Manufacturing with seasoned RCA expert Bob Latino! Influenced by his father, who pioneered research on equipment, process, and human reliability while working for Allied Chemical (now known as Honeywell), Bob profound understanding of both the technical and human aspects of failure. He is passionate about championing progressive leadership mindsets and helping leaders understand and improve systems, rather than simply assigning blame.

In this episode, Bob shares his insights on common challenges with RCA and shares tips leaders can use to move beyond simply fixing broken equipment to creating sustainable reliability through better understanding of human performance.

1:48 – RCA has a PR problem, and is typically only associated with technical failure rather than human factors
6:00 – To improve sustainability and reliability, consider how you approach accountability and blame
7:19 – When an organization is stuck in crisis mode, it looks very different from an organization with experienced reliability
11:32 – “What does right look like to you?” is a great question to ask when a problem occurs
15:41 – Understanding the difference between proactive and reactive approaches can help you shift your mindset when it comes to finding solutions
18:05 – Reliability and maintenance are different departments, as they have different focuses
22:04 – With improved reliability, you can address issues like high turnover and poor leadership retention

Connect with Bob Latino
Find him on LinkedIn, where he shares extensive content
Visit the Prelical Solutions website