
Permission to Screw Up
How I Learned to Lead by Doing (Almost) Everything Wrong
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Narrated by:
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Kristen Hadeed
About this listen
The inspiring, unlikely, laugh-out-loud story of how one woman learned to lead - and how she ultimately succeeded, not despite her many mistakes, but because of them.
This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they're mopping floors and scrubbing toilets. It's the story of how she went from being an almost comically inept leader to a sought-after CEO who teaches others how to lead.
Hadeed unintentionally launched Student Maid while attending college 10 years ago. Since then, Student Maid has employed hundreds of students and is widely recognized for its industry-leading retention rate and its culture of trust and accountability. But Kristen and her company were no overnight sensation. In fact they were almost nothing at all.
Along the way, Kristen got it wrong almost as often as she got it right. Giving out hugs instead of feedback, fixing errors instead of enforcing accountability, and hosting parties instead of cultivating meaningful relationships were just a few of her many mistakes. But Kristen's willingness to admit and learn from those mistakes helped her give her people the chance to learn from their own screw-ups, too.
Permission to Screw Up dismisses the idea that leaders and organizations should try to be perfect. It encourages people of all ages to go for it and learn to lead by acting rather than waiting or thinking. Through a brutally honest and often hilarious account of her own struggles, Kristen encourages us to embrace our failures and proves that we'll be better leaders when we do.
©2017 Kristen Hadeed (P)2017 Penguin AudioListeners also enjoyed...
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Critic reviews
"A brave and generous book, the ideal antidote to the perfection and invulnerability we pretend are essential to succeed.” (Seth Godin, author of Linchpin and Tribes)
“If you’re looking for the sunshine and rainbows version of success, this isn’t the story for you. If you’re looking for the down-to-earth, nitty-gritty, honest journey of a leader, proceed to chapter one.” (Susan Cain, author of Quiet)
“Permission to Screw Up pulls back the curtains and reveals what it’s really like to be a leader - a must-read for anyone who wants to start a company. Kristen isn’t afraid to own up to the mistakes she’s made along the way, and encourages us to do the same.” (Kip Tindell, cofounder and chairman of The Container Store)
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Story
Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.
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Very Disappointed
- By Jackson F. on 10-16-20
By: Simon Sinek
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Dare to Lead
- Brave Work. Tough Conversations. Whole Hearts.
- By: Brené Brown
- Narrated by: Brené Brown
- Length: 8 hrs and 10 mins
- Unabridged
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Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? This audiobook answers this question.
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Brené's Work Has Changed My Life
- By Maximus on 01-12-19
By: Brené Brown
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Crucial Influence, Third Edition
- Leadership Skills to Create Lasting Behavior Change
- By: Joseph Grenny, Kerry Patterson, David Maxfield, and others
- Narrated by: Joseph Grenny
- Length: 5 hrs and 33 mins
- Unabridged
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From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
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Extremely Useful
- By Tiauda Howard on 06-11-24
By: Joseph Grenny, and others
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The Power of Positive Leadership
- How and Why Positive Leaders Transform Teams and Organizations and Change the World
- By: Jon Gordon
- Narrated by: Jon Gordon
- Length: 4 hrs and 3 mins
- Unabridged
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We are not positive because life is easy. We are positive because life can be hard. As a leader, you will face numerous obstacles, negativity, and tests. There will be times when it seems as if everything in the world is conspiring against you and your vision seems more like a fantasy than a reality. That's why positive leadership is essential! Positive leadership is not about fake positivity. It is the real stuff that makes great leaders great.
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Always positive
- By Will on 08-21-17
By: Jon Gordon
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Good Leaders Ask Great Questions
- Your Foundation for Successful Leadership
- By: John C. Maxwell
- Narrated by: John C. Maxwell
- Length: 8 hrs and 17 mins
- Unabridged
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John C. Maxwell delves into the process of becoming a successful leader by examining how questions can be used to advantage. What are the questions leaders should ask themselves? What questions should they ask members of their team? He then responds to the toughest problems leaders have presented to him. Using social media, Maxwell offered the floor to followers with unanswered questions about what it takes to achieve their professional best, and selected seventy questions on the most popular topics.
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Not what I expected
- By Allison on 05-24-16
By: John C. Maxwell
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Think Again
- The Power of Knowing What You Don't Know
- By: Adam Grant
- Narrated by: Adam Grant
- Length: 6 hrs and 40 mins
- Unabridged
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Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. We listen to opinions that make us feel good, instead of ideas that make us think hard. We see disagreement as a threat to our egos, rather than an opportunity to learn.
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Only Good if you've never questioned anything.
- By Victor Alvia on 02-10-21
By: Adam Grant
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The Five Dysfunctions of a Team
- A Leadership Fable
- By: Patrick Lencioni
- Narrated by: Charles Stransky; introduction by Patrick Lencioni
- Length: 3 hrs and 42 mins
- Unabridged
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In keeping with the parable style, Patrick Lencioni begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams. Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.
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Clear Headed Guidance on Building Teams
- By Mark on 01-18-03
By: Patrick Lencioni
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Hidden Potential
- The Science of Achieving Greater Things
- By: Adam Grant
- Narrated by: Adam Grant, Maurice Ashley, R. A. Dickey, and others
- Length: 7 hrs and 21 mins
- Unabridged
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We live in a world that’s obsessed with talent. We celebrate gifted students in school, natural athletes in sports, and child prodigies in music. But admiring people who start out with innate advantages leads us to overlook the distance we ourselves can travel. We underestimate the range of skills that we can learn and how good we can become. We can all improve at improving. And when opportunity doesn’t knock, there are ways to build a door.
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Nope
- By Anna OConnor-McClure on 10-27-23
By: Adam Grant
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Your Next Five Moves
- Master the Art of Business Strategy
- By: Patrick Bet-David
- Narrated by: Patrick Bet-David
- Length: 8 hrs and 6 mins
- Unabridged
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From the creator of Valuetainment, the number-one YouTube channel for entrepreneurs, and “one of the most exciting thinkers” (Ray Dalio, author of Principles) in business today, comes a practical and effective guide for thinking more clearly and achieving your most audacious professional goals.
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Mediocre; few actionable take-aways.
- By Michael on 10-31-20
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The Coaching Habit
- Say Less, Ask More & Change the Way You Lead Forever
- By: Michael Bungay Stanier
- Narrated by: Daniel Maté
- Length: 3 hrs and 3 mins
- Unabridged
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In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.
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What's on your mind?
- By A. Yoshida on 08-11-16
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The Four Obsessions of an Extraordinary Executive
- A Leadership Fable
- By: Patrick Lencioni
- Narrated by: Charles Stransky; introduction by Patrick Lencioni
- Length: 3 hrs and 1 min
- Unabridged
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As CEO, most everything that Rich O'Connor did had something to do with at least one of the four disciplines on his famed "yellow sheet." Rich never suspected that it would become the blueprint of an employee's plan to destroy the firm. Best selling author Lencioni brings us a fable that focuses on a leader's crucial role in building a healthy organization.
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A great reminder about the important basics.
- By Joel Ordesky on 03-08-03
By: Patrick Lencioni
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The 21 Irrefutable Laws of Leadership: 25th Anniversary
- Follow Them and People Will Follow You
- By: John C. Maxwell
- Narrated by: John C. Maxwell, Henry O. Arnold
- Length: 9 hrs and 32 mins
- Unabridged
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HarperCollins and John C. Maxwell are celebrating the milestone anniversary of Maxwell’s bestselling The 21 Irrefutable Laws of Leadership, with the publication of a revised and updated 25th anniversary edition. Included are insights from Maxwell on each law and how they have impacted his life as a leader and mentor. There will also be stories from some of today’s most impactful leaders, like IT Cosmetics' Jamie Kern Lima, Maxwell Leadership CEO Mark Cole, and author and marketing expert Jeff Henderson, on how they have applied these laws to their own success journeys.
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Very intriguing views.
- By Jason Frampton on 11-11-22
By: John C. Maxwell
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The Ride of a Lifetime
- Lessons Learned from 15 Years as CEO of the Walt Disney Company
- By: Robert Iger
- Narrated by: Jim Frangione, Robert Iger
- Length: 8 hrs and 45 mins
- Unabridged
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Robert Iger became CEO of The Walt Disney Company in 2005, during a difficult time. Competition was more intense than ever, and technology was changing faster than at any time in the company’s history. His vision came down to three clear ideas: Recommit to the concept that quality matters, embrace technology instead of fighting it, and think bigger - think global - and turn Disney into a stronger brand in international markets.
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Joins “Shoe Dog” as required biographies.
- By Matt S. on 01-02-20
By: Robert Iger
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Crucial Accountability, Second Edition
- Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
- By: Kerry Patterson, Joseph Grenny, Ron McMillan, and others
- Narrated by: Kerry Patterson
- Length: 6 hrs and 14 mins
- Unabridged
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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Really hard to follow along with speaker
- By Ximakatija on 01-27-25
By: Kerry Patterson, and others
What listeners say about Permission to Screw Up
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- Jazmin
- 11-13-18
How did I ever lead without this?
Kristen came to speak at my school, La Sierra University, I was only able to stay for the first of three hours and as soon as I left to my office I purchased her book. I couldn't stop listening to it as I typed and texted to get work done. I listened to her on my drive home and as I cleaned my house - it only felt right. I though about how grateful I was for her rawness, her honesty, and creativeness of reminding us that millennials deserve to be seen beyond a black and white line. She shared the struggles within her company, practical ways she solved them, and her role in it's failures and successes. As a millennial leading and working with other millennials her experience reshaped my core values for serving my campus.
It's easy to listen to her and stay engaged.
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- Grant Herrera
- 06-05-20
Just what I needed
I have been in leadership in one fashion or another most of my “adult” life. I had taken a online class where Kristen was the host, it was about how to accept and receive effective feedback. I absolutely loved it and immediately got her book. After listening to her stories and the hard journey I connected with almost ever single part. It was exactly what I needed right now for my life. It has given me permission to be human and know to be imperfect is okay and I can still hold myself in high regard. I’m looking forward to sharing this with my leadership team and more. Thank you for having courage to be honest about your journey.
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- Aurora Perez
- 11-16-17
I love it. encouraging, helpful, and emotional
I am perfectly imperfect and a millennial. this book is refreshing and made me cry.
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- Mariah
- 05-01-19
Perfect
This is a perfect book for anyone in a leader position! The real the honest everything. Loved it
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- Laney Pitman
- 09-17-21
Freedom to fail.
I loved the simplicity and honesty of this book. more or this type of leadership guidance is needed in our world. the way it was written flowed nicely from one section to the other. Lots of quotables to use.
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- babygirl
- 02-12-20
Screw-up. An awesome book
It was a great book to listen to. It was exciting to a know where she came from and where she made it. it was interesting to hear @ both her mistakes and how she fixed them.
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- Elijah
- 04-23-19
This book is Amazing!
This book is so heartfelt! So real! I feel that am better from just knowing your story. Thanks!
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- Robert Woodruff
- 12-01-22
An honest account of leading!
This book is outstanding and reminds readers what actual leadership looks like. The use of stories to amplify what Kristen learned and her thought processes allow actual events to tell her story on her ideal of a leader and what a good learning organization looks like. Well done and keep learning and leading!
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- Wade
- 10-19-17
Millennial Memoir
Entertaining 'life story' about a young entrepreneur and her trials and tribulations of figuring out business. You think the story is almost too much good natured fun in the beginning to be what actually happened, that true hardships hadn't really been had, but the second half goes a little deeper and is nicely tied together at the end. It's far from a true 'rags to riches story' because the author had a lot of support but I think she raises some good points and tactics that can be applied to business owners. I had a few takeaways. There is some theoretical fluff from somebody that appears to still be 'figuring it out' though. I think there will be future books written by this author because there are still lessons to be had in business that deviate from theory. Not a business bible but overall worth the listen.
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- Bryce
- 10-20-18
Amazing Theme!
I wish every success book that I've read highlighted mistakes just like Kristen Hadeed. I always have a busy schedule, being a company executive officer, but I easily set aside time to listen to this book in just 2 days. So many times I end up in books that highlight every successful human as a God that is somehow without mistakes. Kristen makes me feel like someone who can achieve without being riddled with self doubt. I learned a ton from this book and will definitely be listening to it again.
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