ITIL 4 Foundation Audio Crash Course
Complete Review for The Information Technology Infrastructure Library (ITIL) Level 4 Foundation Exam - Top Test Questions!
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Narrated by:
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Chris Baetens
About this listen
AudioLearn Crash Courses presents ITIL 4 Foundation Audio Crash Course.
Developed by experienced professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your ITIL 4 foundation exam.
The audio is focused and high-yield, covering the most important topics you need to know to succeed on The Information Technology Infrastructure Library (ITIL) Level 4 foundation exam.
The material is accurate, up-to-date, and broken down into bite-sized chapters. There are key takeaways following each chapter to drive home key points and quizzes to review commonly tested questions.
In this course, we will cover the following:
- Introduction
- The ITIL 4 Foundation Exam
- Key Concepts of Service Management
- The Seven ITIL Guiding Principles
- The Four Dimensions of Service Management
- ITIL Service Value Systems and Service Value Chains
- ITIL Practices, Key Terms
- Understanding ITIL Practices Part 1
- Understanding ITIL Practices Part 2
- Congratulations! What comes next?
We will end our review with a complete practice test. Also included, is a follow-along PDF manual containing the entire text of this audio course, as well as all figures, charts, and images we’ll be reviewing.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
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What listeners say about ITIL 4 Foundation Audio Crash Course
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- Cary
- 06-12-21
accompanied pdf
the pdf are not the quizzes. It is the book being read. That, though was more helpful than just having some quizzes. Wish the final test was included. That would be helpful.
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3 people found this helpful
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- sheri
- 12-11-21
Content does not align with Axelos content.
And some the answers are incorrect. The general content is fine but I think this overdid it with the detail and did not appreciate the incorrect bits in the test.
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1 person found this helpful
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- Matt Wright
- 10-01-24
No PDF
The book references a PDF but I cannot find one. It was sold as PDF included but it is not.
I am going to get a refund for this book.
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