BIFF
Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns
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Narrated by:
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Scott R. Pollak
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By:
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Bill Eddy
About this listen
We live in an age of rapid change and instant communication. We also live in a culture of blame and disrespect...
Has anyone ever told you:
- “It’s all your fault!”
- “You should be ashamed of yourself!”
- “You’re a disgrace to your [family][community][country][team][profession][party][you fill in the blank]
- “What’s the matter with you? Are you crazy? Stupid? Immoral? Unethical? Evil?”
And then were you told everything that’s “wrong” with you and how you should behave?
It’s not about you!
Let’s face it. Most of us have said something like this when we “lost it”—hopefully not too often. But some people communicate this way a lot! It’s helpful to know that their personal attacks are not about you. They are about the blamer’s inability to control himself and solve problems.
When people repeatedly use personal attacks, I think of them as “high-conflict people” (HCPs), because they lack skills for dealing well with conflict. Instead of sharing responsibility for solving problems, they repeatedly lose it and increase conflict by making it intensely personal and taking no responsibility. They are the most difficult people, because they are preoccupied with blaming others—what I call their “targets of blame”—which may include you! They speak Blamespeak: attack, defend—and attack again.
I wrote this book to help you respond to anyone who tries to engage you with hostile emails, texts, Facebook postings, vicious rumors, or just plain difficult behavior. But before I explain how to write a BIFF response, I want to give you a brief understanding of how HCPs think.
This audiobook was produced and published by Echo Point Books & Media, an independent bookseller in Brattleboro, Vermont.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2011 Bill Eddy (P)2024 Echo Point Books & Media, LLCListeners also enjoyed...
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Are you too nice? If you find it hard to be assertive, directly ask for what you want, or say "no" to others, then you just might be suffering from too much niceness. In this controversial book, world-renowned confidence expert, Dr. Aziz Gazipura, takes an incisive look at the concept of nice. Through his typical style, Dr. Aziz uses engaging stories, humor, and disarming vulnerability to cut through the nice conditioning and liberate the most bold, expressive, authentic version of you.
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Changed my life forever
- By Shannon Slater on 12-07-18
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What listeners say about BIFF
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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- MKG
- 11-02-24
practical, wise, on point, life saving
Gives a sensible blueprint for how and why to respond to highly contentious people remarks, actions, attacks.
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- Cliente de Kindle
- 09-30-24
It gives you exactly what you can expect from the title
I like that is short, but still develops a couple of ideas and give you examples. Most of these type of books are 100 pages longer that the should be, not this one
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