Join us for an inspiring conversation with John Carter, owner of Jack Lewis Jewelers, as he shares his journey from high school employee to award-winning industry leader. John reflects on receiving the prestigious Robert M. Shipley Award, his path to business ownership, and his deep involvement with the American Gem Society. He discusses the importance of customer experience, mentorship, and adapting to industry changes, including the rise of lab-grown diamonds. Learn how he successfully rebranded a nearly 100-year-old jewelry store, expanded its reach, and built a thriving business that prioritizes relationships over transactions.

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