• Episode 2: Establishing trust, playing to people’s strengths, and leveraging technology with Dr. Enid Stiles

  • Dec 17 2024
  • Length: 39 mins
  • Podcast

Episode 2: Establishing trust, playing to people’s strengths, and leveraging technology with Dr. Enid Stiles

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  • Summary

  • Join Dr. Steven Roche and Dr. Enid Stiles (Owner of Sherwood Park Animal Hospital) as they discuss the keys to staff retention and buy-in, the benefits of leveraging technology in clinic workflows, and the importance of having a team-based approach to human resources.

    Some highlights in this conversation:

    • 00:00 Introduction to Elevating the Veterinary Team
    • 01:39 Meet Dr. Enid Stiles: A Journey in Veterinary Medicine
    • 04:40 Defining Team-Based Care in Veterinary Practice
    • 07:21 Implementing Trust and Communication in the Clinic
    • 10:21 Adapting to Change: Technology and COVID-19
    • 22:37 AI and Future Innovations in Veterinary Care
    • 28:08 Leadership and Team Dynamics
    • 36:05 Final Thoughts and Advice for Veterinary Teams
    • 38:32 Conclusion and Acknowledgements
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