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The movie starts in the ER, where, as usual, all the doctors are in great moods and super chill. Hannah is an ER doctor and takes the lead on a Christmas patient brought in by paramedic Wes.

After a hard shift, Hannah roams Philly while Jason Kelce sings to us. She gets home, where she lives alone. Her neighbor insists that she eat some manicotti. She talks to her dad, who is also a doctor, and he also encourages her to eat some manicotti.

Paramedic Wes is great at his job and is training rookie Julia. She's feeling frazzled on her first day, but he's so calming and encouraging.

We also meet Officer Sanjay. He has a mustache and is awesome. He's talking with Danielle about how she ghosted him after the Christmas party. Turns out, they're going to be partners while her normal partner is on paternity leave. They deal with heavy-hitting Philly crime, like two neighbors arguing about Christmas decorations.

Wes is thrilled when he brings a kid to the hospital and sees Hannah again. He remembers her from the other night and invites her to help him decorate a house for Christmas, which he and the other EMS team are decorating. They meet up, bond over stitch techniques, walk through Philly, have the best time, and agree to do it again soon.

Sanjay and Danielle end up having a great time together. She's about to ask him if he’s going to the ball with her, but then Sanjay's girlfriend shows up, and she's like, "Ohhh, I see."

Wes goes to meet Hannah at her apartment for dinner, but she never shows up. She got held up at work. She feels awful, and they make up the next day by talking like adults. He then takes her to get her first Philly cheesesteak, made by Donna Kelce.

Danielle is mad at Sanjay until she finds out that the woman who showed up wasn’t his girlfriend, but his sister. They're back on! She even calls him "sweetie." THEY ARE A THING!

Hannah and Wes are clearly digging each other. They hang out a lot and even carol together.

It's Christmas Eve, and the EMS/Fire department is about to do their Christmas Eve potluck when they get a call about a fire. The chief runs in, but Wes can tell something bad is going on, so he runs in—no equipment needed—and fireman-carries the chief out of there.

They rush to get him to the ER, where Hannah is working. She saves his life.

Sanjay realizes that he had the wrong number for Danielle all this time. She asks him to the New Year's Eve ball, and he answers with a kiss.

Hannah goes to talk to Wes, and they end up sharing a big kiss. Then, they both get called to do their jobs.