As a supervisor, you have to wear a lot of hats. Don't you? You're a friend, coach, boss, mediator. You're in charge-and it's not always easy. Now learn to delegate; discipline; deliver praise and criticism; get others to work effectively under pressure; and organize people, projects, and schedules on an ongoing basis. This class program also reveals valuable insights and ideas to help you attain a higher level of enjoyment and accomplishment while inspiring the same in those around you.

Are you a new supervisor or an experienced manager assigned to a new team? Are you experiencing overwhelm or self-doubt? Are you uncertain of where to begin? By listening to From Supervisor to Super Leader, you will know how to build a high-performing team. Shanda K. Miller’s book will teach you the lessons she learned in her 20+ years of experience as a team leader. Lessons that will transform your work life.

Do you know that much of what you've learned about management and supervising is wrong? Are you aware that many of the business books you've read and classes you've attended have little or nothing to do with real life? Do you realize that much of the training you've taken about how to be an effective supervisor of a team of people actually serves to slow projects down, fails to inspire, and produces more work for everyone?

I have heard story after story from supervisors desperately wanting to know how to avoid being overwhelmed with stress while leading their team. Far too many people are put into supervisory positions without being prepared for the role. They feel as if they are walking a tightrope with no safety net. Mastering the 12 skills outlined in this book positions a supervisor to reduce their own stress, increase the performance of their people, and have all of the right tools in their toolbox to build a top-performing and happy team!

In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.