"Adjusting" to Property & Casualty Claims: Negotiation 101 Audiobook By Chris Casaleggio cover art

"Adjusting" to Property & Casualty Claims: Negotiation 101

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"Adjusting" to Property & Casualty Claims: Negotiation 101

By: Chris Casaleggio
Narrated by: Virtual Voice
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About this listen

"Adjusting" to Property & Casualty Claims: Negotiation 101 is the latest release from author Chris Casaleggio, focusing on the nuances behind insurance claim negotiations. As our Property & Casualty claims world evolves, as adjusters it is essential to expand our knowledge of how to resolve conflicts and settle claims. This book provides a fresh perspective along with key reminders for claim handlers looking to fine-tune their negotiation skills. The guide may also be used in a training environment as it features questions for “reflection” at the end of each chapter.

  • Defining Negotiation
  • The Property & Casualty Claims Process
  • Dealing With Attorneys & Public Adjusters
  • The Soft Skills of Negotiation
  • Ethical Considerations & Creative Solutions
  • Stories & Advice From CLAIMS All-Stars
  • Negotiation in Our Personal Lives


In addition, you will learn how to NEGOTIATE YOUR OWN SALARY, including how to begin a dialogue with your supervisor regarding a raise or when starting a new job.

Property & Casualty adjusters are ultimately judged on the manner in which they settle and resolve claims. Investing in oneself allows the adjuster to sharpen such skills and, hopefully, skyrocket in his or her career!

Insurance Negotiating
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