Workplace Development

Former consultant Dr. Paul Friga distills the guiding principles first presented in the best-selling The McKinsey Way and the tested-in-the-trenches methodologies outlined in The McKinsey Mind, and combines them with many of the principles and procedures implemented by the military and other organizations. The result is nothing less than the business equivalent of a Special Forces Field Manual.

Have you ever been reduced to a quivering mass of jelly when handed a wine list? Wondered why a sommelier was hovering near your table? Felt out of your element at a nice restaurant with clients, colleagues, or friends? Professional Drinking will boost your confidence and squash the fear of embarrassment. Sommelier and executive coach Jim Schleckser teaches you to handle yourself like a pro in a restaurant or bar, at a business event, or in any social situation.

The question of how to lead successfully and responsibly is crucially important in our uncertain, high-pressure, turbulent world. In this audiobook, Harvard Business School Professor Joseph Badaracco answers this question in practical and, at times, provocative ways. Leaders today are surrounded by what Badaracco calls “the new invisible hand” - powerful, pervasive markets that touch and shape almost everything. As a result, understanding the inevitability and importance of struggle is critical.

Fading are the days of direct communication by phone or in person, which have immediate responses and clarifications. The immediate feedback loop has been replaced by "broken loops" of communication. Now, due to hundreds of emails and texts, endless waiting, perpetual unreturned messages, and unlimited misunderstanding, we are in a Dyscommunication Crisis. This gives rise to the "Dyscommunication Syndrome" - a cluster of symptoms that comes together and repeats when our message is not returned, including anxiety, worst-case scenarios, catastrophizing, and negative loops of thinking.

El COVID-19 ha confinado en un mismo espacio la vida personal y laboral. Sin embargo, de momento la mayoría estamos trabajando desde casa, algo muy distinto al teletrabajo. Nos hemos visto obligados a improvisar y hacer malabares entre el trabajo y lo demás, cosa que se complica cuando además debemos lidiar con el estrés y las preocupaciones o cuidar de la familia.

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

This audiobook covers a 10-step process to plan, practice, and rehearse a presentation on any business topic. You'll review techniques to identify your audience, purpose, and main message. You'll strategize about ways to include all necessary information and eliminate unnecessary details. You'll practice how you'll carry yourself as you speak and also practice asking and answering questions. All the book's techniques can help you build confidence and deliver an engaging, effective presentation.

Calm the Mind and the Body Will Follow is your trusted, uplifting guide toward fully embracing calmness and clarity! With patience, compassion, and commitment, you’ll soon find yourself making sounder decisions and developing more genuine relationships with others.

Imagine jumping out of bed every morning excited about going to work. Imagine leading others the way you know you were meant to lead. Imagine working where you know you are making a massive impact in the lives of others. Leadership by Choice will immediately turn this dream into your reality.

Paul Williams and Andreas Krebs take a no-punches-held look at the stories we tell ourselves about business success. The rags-to-riches tale is tempting, but we don’t have to search far to see that most organizations rise for a time, only to experience a dramatic fall from grace. Just look at some of the companies that used to be household names: Nokia, AOL, Pan Am, Woolworth, and Blockbuster. The Illusion of Invincibility examines the why of success and failure. It’s a smart, funny, and radical look at how to build and sustain a great organization.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

Feeling overwhelmed by workplace stress and the pressures of leadership? Uncover the secret to turning stress into your greatest strength with “How to Transform Stress into Success.” This revolutionary book will empower you to master stress management, enhance personal resilience, and lead with confidence and clarity. Are you struggling with the relentless demands of leadership and unsure how to manage the stress that comes with it? This book is your definitive guide to transforming stress into a tool for success, helping you become a more resilient and effective leader. This book is ...

Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.

Do you struggle to get along with your co-workers or especially one in particular? Would you like to find a way to manage your workplace conflict and reduce stress at work? Do you want to learn the skills of conflict management? Then this book is for you! Conflict at Work teaches you about the different kinds of conflict that commonly happen in the workplace and the best ways to reduce them.

Communicating Through Change is a life-changing book, which will show you how to communicate through major changes in your life, and to best express yourself when you need to be heard. It is packed with real-life stories, practical exercises, insightful tips, and uplifting affirmations. Addressing relevant challenges, which everyone meets at one time in their life, this book will give you hope, resilience, and clarity about how to move forward. By sharing her vulnerability with authentic openness, the author helps you to find your inner strength and to speak up for yourself.

You know startups are hard, but what is it like to fail, or have a falling out with your co-founder, or to go through hundreds of pitches in an effort get funded? In Tech Boss Lady, Adriana Gascoigne dives into the gritty, raw side of startups. She shares her own story - of defying Silicon Valley's boy's club and founding the largest organization for female entrepreneurs in the world - as well as candid true tales from more than 20 leading women in tech. The result: a no-nonsense guide for the entrepreneur, intrapreneur, and Tech Boss Lady within each of us.

In a world that often glorifies extroversion, "How to Manage Your Career as an Introvert" by Carlos Gallop emerges as a refreshing and empowering guide for introverts striving to navigate their professional journeys with confidence and poise. This insightful book delves into the unique challenges and strengths of introverts in the workplace, offering a wealth of practical advice and strategies tailored to leverage the quiet power of the introverted personality.

Leadership development experts Ed Offterdinger and Catherine Allen know from years of professional experience that higher profits; happy, engaged, and productive employees; better relationships away from work; and a better world are the result when companies put people development at the center of their strategy. And now more than ever, employers and employees know that embracing continuous learning and development is the single most important way to adapt and succeed in a fast-changing, complex, and technically driven world.

As their businesses begin and then mature, entrepreneurs face increasingly complex emotional challenges that they must navigate as they take their businesses from an idea to the maturation period of growth and expansion, to succession planning and divestiture, to the day they step aside. John Waldron has leveraged his own entrepreneurial experience and that of the hundreds of business owners he has counseled to build an essential framework that addresses the important balance between the tangible and intangible complexities of each stage of The Entrepreneurial Journey.

Apply The Emotional Intelligence Key to unlock the "door" to successful relationships, more effective leadership, a healthier work environment and enhanced personal development. This book will introduce you to emotional intelligence and provide practical examples and steps to enhance your application of emotional intelligence to help you unlock the four doors.