Workplace Development

Have you ever been reduced to a quivering mass of jelly when handed a wine list? Wondered why a sommelier was hovering near your table? Felt out of your element at a nice restaurant with clients, colleagues, or friends? Professional Drinking will boost your confidence and squash the fear of embarrassment. Sommelier and executive coach Jim Schleckser teaches you to handle yourself like a pro in a restaurant or bar, at a business event, or in any social situation.

Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, you can learn to improve relationships to achieve your desired outcomes, perform better in interviews and develop your decision making on a day-to-day basis.

Fading are the days of direct communication by phone or in person, which have immediate responses and clarifications. The immediate feedback loop has been replaced by "broken loops" of communication. Now, due to hundreds of emails and texts, endless waiting, perpetual unreturned messages, and unlimited misunderstanding, we are in a Dyscommunication Crisis. This gives rise to the "Dyscommunication Syndrome" - a cluster of symptoms that comes together and repeats when our message is not returned, including anxiety, worst-case scenarios, catastrophizing, and negative loops of thinking.

El COVID-19 ha confinado en un mismo espacio la vida personal y laboral. Sin embargo, de momento la mayoría estamos trabajando desde casa, algo muy distinto al teletrabajo. Nos hemos visto obligados a improvisar y hacer malabares entre el trabajo y lo demás, cosa que se complica cuando además debemos lidiar con el estrés y las preocupaciones o cuidar de la familia.

Birth, death, and conflict - three things you truly can't avoid. Whether it's big or small, conflict eats into productivity and makes people feel stuck. Yet solutions exist for even the toughest situations with the most intractable people. The answer lies in better communication - not just using different words, but rather learning to think differently. I Hear You supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives.

This audiobook covers a 10-step process to plan, practice, and rehearse a presentation on any business topic. You'll review techniques to identify your audience, purpose, and main message. You'll strategize about ways to include all necessary information and eliminate unnecessary details. You'll practice how you'll carry yourself as you speak and also practice asking and answering questions. All the book's techniques can help you build confidence and deliver an engaging, effective presentation.

Are you constantly battling workplace stress and anxiety? Do you struggle to juggle the demands of your career and personal life? In today's fast-paced world, workplace stress has become an all-too-common experience for women. The pressures of deadlines, demanding schedules, and high expectations can leave you feeling exhausted and burnt out.

Imagine jumping out of bed every morning excited about going to work. Imagine leading others the way you know you were meant to lead. Imagine working where you know you are making a massive impact in the lives of others. Leadership by Choice will immediately turn this dream into your reality.

This is the opposite of every self help book you've ever read. I use a lot of curse words, I speak my mind, and I don't apologize for telling you how it really is. I cut through the BS to tell you what is wrong with our lives and how we can fix it. We will talk about your professional career and about the idiots who are trying to ruin it. We will talk about your personal life and those who want to ruin that too. Are you ready for a personal revolution? Stop sitting on the sidelines.

On a scale of one to 10, how well can you control your temper on the phone? For me, I have moved from a two to a solid seven on most days. But I wasn’t always that way. It took a lot of practice and specific techniques to reach that point.

Feeling overwhelmed by workplace stress and the pressures of leadership? Uncover the secret to turning stress into your greatest strength with “How to Transform Stress into Success.” This revolutionary book will empower you to master stress management, enhance personal resilience, and lead with confidence and clarity. Are you struggling with the relentless demands of leadership and unsure how to manage the stress that comes with it? This book is your definitive guide to transforming stress into a tool for success, helping you become a more resilient and effective leader. This book is ...

Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.

From the beaches of Rio to the boardrooms of Madison Avenue, Shake the Cart is a delightful discourse on the art of creative disruption and millennial-driven innovation. Championing a brave new millennial-based outlook on life and business, Shake the Cart introduces three bold new ideas: the disruption mindset, the new adoption curve (the shaky-cart curve), and the way of the cart. With sportive case studies from Washington, DC to Wall Street, Shake the Cart envisions a diverse and inclusive world and workplace.

Do you struggle to get along with your co-workers or especially one in particular? Would you like to find a way to manage your workplace conflict and reduce stress at work? Do you want to learn the skills of conflict management? Then this book is for you! Conflict at Work teaches you about the different kinds of conflict that commonly happen in the workplace and the best ways to reduce them.

You know startups are hard, but what is it like to fail, or have a falling out with your co-founder, or to go through hundreds of pitches in an effort get funded? In Tech Boss Lady, Adriana Gascoigne dives into the gritty, raw side of startups. She shares her own story - of defying Silicon Valley's boy's club and founding the largest organization for female entrepreneurs in the world - as well as candid true tales from more than 20 leading women in tech. The result: a no-nonsense guide for the entrepreneur, intrapreneur, and Tech Boss Lady within each of us.

In a world that often glorifies extroversion, "How to Manage Your Career as an Introvert" by Carlos Gallop emerges as a refreshing and empowering guide for introverts striving to navigate their professional journeys with confidence and poise. This insightful book delves into the unique challenges and strengths of introverts in the workplace, offering a wealth of practical advice and strategies tailored to leverage the quiet power of the introverted personality.

As their businesses begin and then mature, entrepreneurs face increasingly complex emotional challenges that they must navigate as they take their businesses from an idea to the maturation period of growth and expansion, to succession planning and divestiture, to the day they step aside. John Waldron has leveraged his own entrepreneurial experience and that of the hundreds of business owners he has counseled to build an essential framework that addresses the important balance between the tangible and intangible complexities of each stage of The Entrepreneurial Journey.

Apply The Emotional Intelligence Key to unlock the "door" to successful relationships, more effective leadership, a healthier work environment and enhanced personal development. This book will introduce you to emotional intelligence and provide practical examples and steps to enhance your application of emotional intelligence to help you unlock the four doors.

Looking to improve communications in your work force in the coming year? Then Communicating with the 5 Generations in the Workplace is the book for you. Generational diversity is the root cause of many of the problems in business today that affects growth, productivity, and profitability on the business level, but more importantly, it erodes valuable relationships in the workplace.

In a world where we are constantly connected, it's those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who others like, respect and trust. The Art of People reveals the 11 people skills that will get you more of what you want at work, at home and in life.