Workplace Design

Whether interviewing, selling, networking, or leading a team, brainstorming with the boss or delivering a presentation, success in business depends on connecting with other people. Nicholas Boothman, the best-selling author who consults with Fortune 500 companies, now brings his system of forging instant relationships to the world of business. Beginning with the simplest of tools (face, body, attitude, and voice) he shows how to make a dazzling first impression.

People Operations explains how leaders at small- and medium-sized businesses can stop spending time on HR administration - "paperwork" - and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, and Tracy Cote provide listeners with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices.

After a period of tremendous upheaval, it is necessary for organizations to transform alongside their employees and welcome new ways of working. While it is impossible to predict which changes will be successful, it is crucial for leaders to now ask: what should work look like to achieve productive, healthy, and safe organizations? In Brave New Workplace, Julian Barling argues that we should focus on creating environments in which employees can flourish, rather than relying on the resiliency of workers to withstand difficult working conditions.

We spend over 90,000 hours of our lives in the workplace, suppressing parts of ourselves to fit into the “culture.” What we don’t realize is that it’s stifling our creativity—and even killing us. With that in mind, what advice would you give your younger self about embracing who you are in the workplace? In Unmask Your Brilliance, global executive advisor and prominent business technology voice Michelle Mehrnoosh Bazargan unveils an "insider's" perspective on workplace pressures for conformity and false narratives, all while providing practical tools to overcome them.

When I first started practicing, I saw that individuals with strong communication skills in casual settings might become quite different when interacting with spouses or relatives. People behaved somewhat differently when they were angry than when they were at ease. Emotionally reactive people are unable to use communication skills. Emotional reactivity (ER) impairs a person's ability to reason and behave sensibly. This is especially true when someone is dealing with someone they love and you both have a history of emotional sensitivity.

Maggie Winters is on the cusp of all her dreams coming true. She’s worked for years as a budding fashion designer, and her brand new boutique could be just what she needs to finally make her mark in her small town. What she doesn’t need is an arrogant big-city-guy like Jason Briggs coming in and taking over her carefully laid plans—even if he holds the key to making her new venture a success. After all, he’s a cutthroat businessman who couldn’t possibly appreciate the quirkiness that makes her designs unique. And Maggie’s learned the hard way that men in the industry simply ...

Gender equality is a moral and a business imperative. But unconscious bias holds us back, and de-biasing people’s minds has proven to be difficult and expensive. Diversity training programs have had limited success, and individual effort alone often invites backlash. Behavioral design offers a new solution. By de-biasing organizations instead of individuals, we can make smart changes that have big impacts.

Why are some organizations more innovative than others? How can we tap in to, empower, and leverage the natural innovation within our organizations that is so vital to our future success? Now more than ever, companies and institutions of all types and sizes are determined to create more innovative organizations. In study after study, leaders say that fostering innovation and the need for transformational change are among their top priorities.

She needed an editor. He offered to be her husband. Neither expected to fall in love… Jenny Morgan learned the hard way that men can’t be trusted. After divorcing a cheater and inheriting her father’s fashion magazine, she’s poured everything into proving she can run it alone. But when her ailing father blindsides her with a plea for a grandchild, she’s left scrambling for a solution. Refusing to rely on a sperm donor, she’s left with one unlikely option—her womanizing best friend. Trevor Drake has wanted a second chance with Jenny for years. So when he overhears her ...

Employees who take care of themselves have the capacity and energy to be high-performance employees. In turn, they help leaders create high-performance companies and thriving workplace cultures. This audiobook reveals how to design a company that makes it easy and natural for employees to care for themselves and perform at the highest level.

I've discovered that skilled UX practitioners often find their best efforts thwarted by political obstacles. Either they haven't learned how to deal with a corporate culture that doesn't fully grok the value of UX, or they have yet to develop working relationships with other functional teams that are essential for UX initiatives to succeed. Navigating the Politics of UX: Strategies and Stories from 40 Years in the Trenches provides a playbook for managing and advancing your career as a UX professional. This series comprises three volumes.

Ifeomasinachi Ike delivers a moving and impactful exploration of why equity is so important, the shortcomings of institutional diversity and inclusion (D&I) initiatives, and how we creatively and boldly design cultures centering the expertise of those who know firsthand how inequity has shaped work culture. The book examines the dynamics of normalized institutional oppression, offers real-world case studies, and provides listeners with new practices, key performance indicators (KPIs), and milestones for measuring the success of modern DEI efforts.

Even the most passionate advocates for diversity, equity, and inclusion have been known to treat equity as the middle child - the concept they skip over to get to the warm, fuzzy feelings of inclusion. But Minal Bopaiah shows throughout this book that equity is critical if organizations really want to leverage differences for greater impact.

Dana Wright-Wasson, president of Take Action Inc. and renowned speaker, shares the components necessary for leaders to design an exceptional employee experience. Using design thinking, studies, and stories from more than 20 years of facilitating employee engagement within teams and organizations, Dana will show you how to develop your leadership strengths, recognize good ideas, and give voice to your teams. She also uses examples from admired global corporations that are creating real impact, including Zappos, Google, Netflix, and Mars, Incorporated.

Technology rules us as much as laws do. It shapes the legal, social, and ethical environments in which we act. Every time we cross a street, drive a car, or go to the doctor, we submit to the silent power of technology. Yet, much of the time, the influence of technology on our lives goes unchallenged by citizens and our elected representatives. Our embrace of novel technological pathways, Sheila Jasanoff shows, leads to a complex interplay among technology, ethics, and human rights.

Night after night chefs and their crews are able to multitask and produce in a way that puts deskbound workers to shame. In Work Clean, Dan Charnas uncovers their secret: mise-en-place - the organizational system that transforms the lives of its practitioners through focus and self-discipline.

A business's greatest asset is its experience combined with the innovative. According to estimates by the US Department of Labor, Millennials will represent roughly almost 50% of the workforce in less than 10 years. A flood of blogs, articles, and books are already trying to help professionals and executives understand how the clash of Millennial, Generation X, and Boomer preferences will impact their business and personal careers.

In this audiobook, award-winning international accessibility thought-leader Jonathan Hassell shows you how to transform your organisation to consistently and cost-efficiently create websites, mobile apps and other digital products that are usable for all of your customers. Inclusive Design for Organisations gives you a clear, strategic business-aligned framework how to embed accessibility policies and processes consistently throughout your organisation, and how to measure the return on your investment.

A modern romantic comedy about a piece of antique jewelry that can break a heart, save a business, and bring love. Darian Laird's girlfriend just broke up with him by text. Rough. This isn’t the worst of it. It wasn't his fault that he had to come back to London to run Laird's Custom Jewelers after his father became ill. This forces him to leave his dreams of owning his own business in the rear-view mirror. He orders his jewelry designer, Kassidy, to meltdown the antique engagement ring he'd bought for his ex and make it into something to help save the business. Kassidy and Darian have ...

The old cliché is that smart companies underpromise and overdeliver. But in today's crowded market, underpromising is a ticket to oblivion. Rick Barrera shows how to make sure that every point of contact between your company and its customers is well executed and fulfills an over-the-top brand promise to drive word of mouth and rapid growth.