Workplace Conflict

Her plans for her Europe trip didn’t include falling in love! When Tiffany Gallagher flies to London to spend the holidays with her family, volunteering at a homeless shelter on Christmas Day isn’t part of her plan. Nor is having to travel to Edinburgh with Mac, the grump and cynical wounded Scottish photojournalist also volunteering at the shelter, to get the New Year's Eve she'd dreamed of, a Scottish Hogmanay. Returning to London, she sets up an ambitious back-to-work partnership between the shelter and Pettett & Mayfield's department store. But her scheme means she and Mac are ...

Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.

Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.

In today’s fast-paced and ever-evolving professional world, working with diverse personality types is not just a challenge but a necessity. One of the most difficult personalities to manage is the narcissist—a self-centered, often manipulative individual who can dominate the workplace environment, disrupt team dynamics, and diminish morale. But what if there was a proven way to turn their unique traits into tools for success, instead of triggers for chaos? In Working With Anyone, you’ll discover a groundbreaking 4-step blueprint to navigating narcissistic personalities at work. This ...

In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it? The truth is that our teams and organizations require conflict to get things done. But we avoid conflict and build up conflict debt by deferring and dodging the difficult decisions. Our organizations are paying the price - becoming less productive, less innovative, and less competitive.

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.

How do you work? In businesses and nonprofits, families and faith communities, how we work matters. Culture Shift: Nonviolence at Work reimagines these environments as places that are united with our values. Our work can feel like a nourishing part of our life. We can look forward to meetings. Working groups can become spaces we enjoy being, where learning is continuous and mistakes are welcomed, where each person knows they matter.

Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

Toxic workplaces take all kinds of forms—whether it's a narcissist boss who belittles and bullies, colleagues who backstab and gaslight, "work friends" who drain you with endless complaining, or a culture of overwork and burnout. It can feel impossible to know whether to speak up and when to keep your head down. Do you try to address it head-on, go to HR, or play office politics? The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work.

“This book is not simply about becoming more assertive, but also how to let go of the fear that can stop you from living an authentic happy life . . . You will have an extensive toolkit by the end of this guide.”——Reader’s Favorite 5-Star Review Would you be happy if you could kill your anxiety, confidently ask for what you want, and get it? Would your life be better if you could speak your mind and confront others without fear? Of course!Difficult conversations emotionally drain you. And if a woman follows generic advice implicitly written for men, it will likely backfire. Women ...

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

An accessible guide showing all people how to create and sustain diversity and inclusivity in the workplace - no matter your identity, industry, or level of experience.

This is no ordinary management book. It's a deep-dive exploration into the world of micromanagement, dissecting its roots, examining its impacts, and shedding light on its unsightly consequences. More importantly, this short audiobook is a beacon of hope, a survival guide for those navigating the maddening labyrinth of micromanagement. It equips you with the skills and strategies needed to dodge the micromanager's hawk-eyed gaze and work effectively under their radar. Brown teaches you how to turn the tables and subtly wrestle back control.

Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution? In Making Things Right at Work, Dr. Gary Chapman is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. Don’t let broken relationships taint your work environment. Take the needed steps to make things right today.

How to FIGHT Office Politics and Emerge as a Winner: A Guide to Navigate Corporate Minefields Are you exhausted from navigating the murky waters of office politics? Do you aspire to thrive in your career without compromising your values? How to FIGHT Office Politics and Emerge as a Winner is your ultimate guide to mastering corporate dynamics, fostering collaboration, and emerging victorious in even the most challenging workplace environments. This book delves deep into the psychology of workplace politics, exploring the key players, power dynamics, and the thin line between influence and ...

The Language of Generations: The Power of Understanding People Building Stronger Families and Teams Through Empathetic Communication Do you ever feel like you're speaking different languages with your coworkers, kids, or even your parents? In today’s fast-paced, tech-driven world, miscommunication between generations isn’t just common—it’s one of the biggest invisible barriers to connection. The Language of Generations is your essential guide to bridging generational gaps and becoming a more empathetic, effective communicator—at work, at home, and everywhere in between. Whether ...

ATTENTION STUDENTS: If you need to write a paper on avoiding conflict in organizations, then this is the perfect reference. It's simple, easy to understand, and right to the point. If you are most happy when things are going well with others at work, and you get stressed when they are not, then this book is for you. Like most people, you probably enjoy your job most when you accomplish goals. At some point, however, you need coworkers help complete tasks related to those goals since you do not have expertise in all areas. Those coworkers have an organizational responsibility to assist you, ...

In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.

Emotional Magnetism is the self-help audiobook for people who want to improve their communication and connection in their relationships. Have you ever felt unheard or misunderstood? Maybe your partner just doesn't seem to get why some things are important to you. Or perhaps your boss is seemingly oblivious to half the things you've pointed out in the past week. You're not alone.