Workplace Conflict

Let’s Get Civil – Expanded Leadership Guide (2025) A practical playbook for building trust, clarity, and accountability at work. Are workplace culture issues eroding your team’s trust, morale, or momentum? Are you tired of surface-level leadership advice that ignores the real power dynamics at play? Let’s Get Civil isn’t just a leadership book—it’s a culture repair toolkit for managers, HR leaders, DEI practitioners, executive coaches, and team facilitators who are ready to move beyond "nice" and into clarity-centered, trust-driven leadership. Inside, Dr. Martina Carroll-...

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

We've decided by consensus that consensus is good. In In Defense of Troublemakers, psychologist Charlan Nemeth argues that this principle is completely wrong: left unchallenged, the majority opinion is often biased, unoriginal, or false. It leads planes and markets to crash, causes juries to convict innocent people, and can quite literally make people think blue is green. In the name of comity, we embrace stupidity. We can make better decisions by embracing dissent. Dissent forces us to question the status quo, consider more information, and engage in creative decision-making.

God's gifts of love and forgiveness last all year round! All Cara Talbot wants for Christmas is for it to be over. The workaholic accountant has good reason to hate Christmas, along with charmers like actor Nick Gallagher, playing celebrity Santa at the failing London department store she has the thankless job of managing. She’s determined to save her staff’s jobs, Hollywood golden boy Nick just wants to live up to his Mr Unattached reputation and enjoy life. They couldn't be more opposite. But if accepting Nick’s dare – dates showing her the magic of a London Christmas – can ...

Most of us are terrified of conflict, says Arnold Mindell, PhD, author of 15 books and internationally recognized for his innovative synthesis of Jungian therapy, dreams, and bodywork. But we needn't be. His burning passion is to create groups and organizations, where everyone looks forward to group processes instead of fearing them. He calls this the deep democracy of open forums, where all voices, thoughts, and feelings are aired freely, especially the ones nobody wants to hear.

In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.

Emotional Magnetism is the self-help audiobook for people who want to improve their communication and connection in their relationships. Have you ever felt unheard or misunderstood? Maybe your partner just doesn't seem to get why some things are important to you. Or perhaps your boss is seemingly oblivious to half the things you've pointed out in the past week. You're not alone.

Her plans for her Europe trip didn’t include falling in love! When Tiffany Gallagher flies to London to spend the holidays with her family, volunteering at a homeless shelter on Christmas Day isn’t part of her plan. Nor is having to travel to Edinburgh with Mac, the wounded and cynical Scottish photojournalist also volunteering at the shelter, to get the Scottish New Year's Eve she'd dreamed of, a real Hogmanay. Returning to London determined to prove to her family and to herself that she's good at something other than shopping, she sets up an ambitious back-to-work partnership between ...

Unlock the power of Emotional Intelligence to lead with empathy, strengthen your relationships, and achieve success—even if you've spent years relying solely on intellectual abilities Are you a driven professional struggling to manage the relentless stress of demanding careers? Do you often find yourself falling short in fostering meaningful relationships or seeking a more effective leadership presence? Are concerns about balancing personal and professional life creating an emotional hurdle that’s holding you back from achieving your goals? If you answered “yes” to any of these ...

Unlock the secrets to mastering communication across age groups with "Communicating Across Generations." This groundbreaking eBook provides a comprehensive guide to understanding and bridging generational divides in all spheres of life—from the workplace and educational settings to family and community interactions. Start by exploring the generational landscape and delve into key characteristics, common stereotypes, and misconceptions about different age groups. Gain insights into how technology influences communication, distinguishing between digital natives and digital immigrants, and ...

What if the conflicts in our lives—from personal disagreements to workplace tensions to global divisions—all stem from the same root cause? The Anatomy of Peace shows how our biases and behaviors perpetuate cycles of conflict and, more importantly, how we can break free from these patterns to create lasting peace and meaningful change.

Everyone has a "schmuck" in their office - a difficult, disruptive person who upsets the workplace, confuses their coworkers, and causes concern. No one is safe from a schmuck. They come in many sizes and shapes. In her new audiobook, Dr. Jody Foster explains the entire spectrum of schmucks and how they can decrease productivity and generally make everyone else unhappy.

Learn how to position yourself to either save your job or quickly find a new one by empowering yourself and making it clear just how much value you provide. Learn how to create better relationships at work and be happier at work through the actionable advice and information in this audiobook. The happier and more fulfilled you are at work, the happier and more fulfilled you will be in your life.

Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.

Looking to become a more effective leader? Whether you're a seasoned executive or a rising star, "Leading Gen-X" is the ultimate guide to harnessing the potential of the largest generation in today's workforce. With 20 comprehensive chapters, this eBook covers everything you need to know to excel in today’s constantly evolving business landscape. Learn how to navigate the multigenerational workplace, develop emotional intelligence for effective leadership, create a positive workplace culture, and lead diverse teams with ease. You'll also discover how to use technology to your advantage, ...

This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.

From years of research and practical experience as a consultant, Jeff DeGraff has learned that when it comes to any innovation initiative, disharmony is crucial. We innovate when we disrupt, and we first have to disrupt each other.

Conflict-itis is everywhere ... Zapping Conflict in the Health Care Workplace breaks the code of silence surrounding the ongoing taboo subject of workplace sabotage, conflict and bullying within the professional healthcare workplace.Over 12 million women and men work in healthcare--nursing, dentistry, pharmacy and medicine. Shortages are everywhere, yet mega-thousands choose to not worked within the professional they spent years training for. Why? It's all about behaviors in the workplace.Based on two studies with over 3,000 respondents and the author's ongoing research on the topics of ...

In Transforming Teams through Personality Insights, Terry Sloan explores the profound impact that understanding personality dynamics can have on team success. Drawing from psychology, leadership studies, and real-world case studies, this book provides a practical framework for managers, team leaders, and professionals looking to enhance collaboration, communication, and performance. By leveraging the personality model DISC, readers will gain actionable strategies to navigate workplace conflicts, optimize team strengths, and foster a culture of inclusion and productivity. Whether you're ...

Exactly what are the rules these days? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides.