Workplace Conflict

From the cranberry bogs of Massachusetts to the classrooms of Singapore and Finland, from tiny start-ups to global engineering firms and beloved American organizations like Ocean Spray, Eileen Fisher, Gore, and Boston Scientific, Heffernan discovers ways of living and working that foster creativity, spark innovation, reinforce our social fabric, and feel so much better than winning.

When what you think you know gets in the way—this eye-opening guide offers a clear path to forging stronger, healthier, and more meaningful professional and personal relationships. We all want positive, productive, and genuine relationships—whether it’s with our employees, supervisors, coworkers, family, friends, peers, or romantic partners. And yet, time and time again, we all seem to make the same thinking errors that threaten or sabotage these relationships. These errors are called cognitive bias, and they happen when our brain attempts to simplify information by making assumptions...

Marcus Aurelius's timeless insights into human behaviour show that 2000 years on, not much has changed in the workplace and we could all do well if we focus on what we can control and worry less about things we can't. As head of the Roman empire, he encountered his fair share of difficult people, frustrating situations and political infighting. In Meditations, Marcus Aurelius encouraged us to accept other people's inevitable shortcomings, make the most of our short life, resist the temptations of fame and flattery and, when things get too much, take a cosmic perspective of our existence.

From years of research and practical experience as a consultant, Jeff DeGraff has learned that when it comes to any innovation initiative, disharmony is crucial. We innovate when we disrupt, and we first have to disrupt each other.

In Transforming Teams through Personality Insights, Terry Sloan explores the profound impact that understanding personality dynamics can have on team success. Drawing from psychology, leadership studies, and real-world case studies, this book provides a practical framework for managers, team leaders, and professionals looking to enhance collaboration, communication, and performance. By leveraging the personality model DISC, readers will gain actionable strategies to navigate workplace conflicts, optimize team strengths, and foster a culture of inclusion and productivity. Whether you're ...

Emotional Magnetism is the self-help audiobook for people who want to improve their communication and connection in their relationships. Have you ever felt unheard or misunderstood? Maybe your partner just doesn't seem to get why some things are important to you. Or perhaps your boss is seemingly oblivious to half the things you've pointed out in the past week. You're not alone.

“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.

Unlock the secrets to mastering communication across age groups with "Communicating Across Generations." This groundbreaking eBook provides a comprehensive guide to understanding and bridging generational divides in all spheres of life—from the workplace and educational settings to family and community interactions. Start by exploring the generational landscape and delve into key characteristics, common stereotypes, and misconceptions about different age groups. Gain insights into how technology influences communication, distinguishing between digital natives and digital immigrants, and ...

More than one in four Americans deals with an on-the-job bully. These office sociopaths don't just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity, and profitability. It doesn't have to be this way. Leading consultants Peter Dean and Molly Shepard have helped vanquish workplace bullying and now share their proven methods with you.

Bailey Meredith has always avoided the glitz and glamour of TV stardom… Content with her simple life as an interior designer, Bailey Meredith has always avoided the fake designs and even faker drama of Hollywood renovation shows at all costs. But when she is unexpectedly hired to work on a hit home improvement TV show, her world is turned upside down. The set is bustling with excitement and drama, and Bailey quickly finds herself drawn to the show's handsome and enigmatic star, Wilder Aldrich. Despite her reservations, Bailey can't deny the growing attraction between them. But as they ...

She’s worked hard to build a successful career. Her new female boss wants her GONE! Should she bow to this abusive treatment and leave her dream job - or stay and fight back? Husband and wife face a David and Goliath task of fighting the federal government to remedy the discriminatory abuse the wife is receiving at her federal job. Her new boss berates her in front of her peers, unfairly criticizes her job performance, and resorts to yelling and screaming to beat her down. She treats her differently than her other employees. The action is riveting and fast-paced. Readers will find ...

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

In this book, I share my journey and how I moved from being an unfulfilled nurse, experiencing burnout mentally, emotionally, and physically, completely unfit to serve to become a fulfilled, warmhearted nurse, who is mentally fit and emotionally balanced to give the best care. What’s the secret? I learned how respect works and how it doesn’t. This is a record of an authentic journey from feeling disrespected and unworthy to finding my value and feeling worthy. I share the secrets that I have used to become the person I am today. As you will learn, respect is about you, not them.

Jennifer Kahnweiler offers a five-step process that will enable introverts and extroverts to work together harmoniously and achieve more than they ever could on their own. The process can be precarious. The key, Kahnweiler says, is to remember that these relationships are most successful when opposites stop emphasizing their differences and use approaches that focus them both on moving toward results.

This book discusses how passive-aggressive behavior is rewarded. Techniques to ensure passive-aggressive behavior doesn’t interfere with workflow, how to take responsibility for your part of the interaction, and how to make sure you aren’t part of the problem. This discussion will cover three reasons why people behave passive-aggressively and help you learn how to respond professionally and effectively to the problem so that these individuals don’t wreak havoc in your workplace.

Our society and workplaces have become overly polarized. While once we could agree to disagree, we now avoid or even cancel those who have opinions differing from our own. I help leaders prevent and overcome polarization to craft a healthy workplace culture by illustrating . . . How people respond in conflict Engagement levels and what leads to quiet quitting The resulting culture if we don’t fix this problem How to foster diversity of thought Behaviors preventing polarization Steps for overcoming toxic division—if you’re already thereDiscussion questions at the end of each chapter ...

It’s not being negative or pessimistic to assume that something will always go wrong in business and in your career. It’s being realistic. What you do when crisis hits is the only thing matters - and this proven guide delivers everything you need to take positive action with confidence, skill, and professionalism. Frank Supovitz, the man who has been behind-the-scenes at major events like the Super Bowl, Stanley Cup, and Indy 500 guides you through the process of making sure you handle inevitable problems as if it’s something you do day in and day out.

Embark on a transformative journey with "Navigating Emotions," your quintessential guide to mastering the art of Emotional Intelligence (EI). Within the digital pages of this compelling read, you'll unlock the secrets to understanding and harnessing your emotions to foster unprecedented personal and professional growth. Kicking off with "The Fundamentals of Emotional Intelligence," this eBook sets the stage for a deep dive into the multidimensional world of EI. Uncover historical perspectives and key competencies that shape the human emotional experience. Discover the intricate dance ...

From the best-selling author of Law of Attraction comes an easy-to-follow audiobook on creating ideal personal and professional relationships using the techniques of Neuro-Linguistic Programming. Are there certain people in your life who you have difficulty communicating with - at home, at work, or in your community? Now, in Law of Connection, Michael J. Losier gives you the tools you need to foster greater understanding in every aspect of your life. With tips, tools, exercises, and scripts to guide you.

Organizational consultant Adrian Pei describes key challenges ethnic minorities face in majority culture organizations. He unpacks how historical forces shape contemporary realities and what both minority and majority cultures need to know in order to work together fruitfully.