Workplace Communication Improve

Dreading that tough talk? Struggling to get your point across without conflict, awkward silences, or misunderstandings? We have all been there. That hollow feeling in the pit of the stomach when we are about to confront our colleague for hijacking our credit, over an email. Dry-mouthed anxiety when about to ask the boss for a raise. Sweaty palms before dealing with a partner’s overspending. It seems almost everyday our lives navigate the minefield of some tough talk or the other. And it needn’t even be as big as letting a client know about a delayed deadline. It can be something as ...

The workplace of the future is being shaped today by Web 2.0 - a collection of breakthrough social media technologies - and by the Millennial Generation, people born between 1977 and 1997. The convergence of these emerging workplace trends has created a generation of hyperconnected workers who are placing increased pressure on employers to overhaul their approach to talent management.

Nurses Teachers Administrators Human Resources Consultants Students Confident Voices gets directly to the heart of many distressing problems that nurses face and seek to change. Combining stories, facts, experience, and theories, the author presents compelling insights into root causes of medical errors, staffing shortages and workplace violence. Boynton sets the stage for understanding underlying issues and then teaches us how to build healthy work relationships and workplaces. Nurses have enormous potential to transform healthcare. This book transforms that potential into real problem-...