Work Conflict

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

In Navigating the Office Zoo, FC Bohnke offers a smart, practical, and often hilarious field guide to handling the most difficult species in your workplace—whether it's the Micromanager Monkey, the Gossip Vulture, or the Credit-Stealing Cuckoo. Drawing on years of leadership experience and sharp behavioral insight, this book helps you understand what drives challenging colleagues, how to respond effectively, and how to keep your own sanity intact. Whether you're a team member dodging passive-aggressive Chameleons or a manager trying to tame a Volcano, this guide equips you with: Real-...

Let’s Get Civil – Expanded Leadership Guide (2025) A practical playbook for building trust, clarity, and accountability at work. Are workplace culture issues eroding your team’s trust, morale, or momentum? Are you tired of surface-level leadership advice that ignores the real power dynamics at play? Let’s Get Civil isn’t just a leadership book—it’s a culture repair toolkit for managers, HR leaders, DEI practitioners, executive coaches, and team facilitators who are ready to move beyond "nice" and into clarity-centered, trust-driven leadership. Inside, Dr. Martina Carroll-...

Charming, charismatic, and delightful or manipulative, self-serving, and cunning? Psychopaths are both and that’s exactly what makes them dangerous. Best-selling author of the international phenomenon Surrounded by Idiots, Thomas Erikson, reveals how to identify the psychopaths in your life and combat their efforts to control and manipulate. Surrounded by Psychopaths teaches listeners how to deal with psychopaths in their lives by becoming aware of their own behavior and their weaknesses.

Are you and your partner ready to take the plunge into a lifetime of love, joy, and unwavering commitment? Introducing "Couple's Workshop: DIY Pre-Marital Counseling & Strategies for a Successful Marriage. Setting the Stage for a Lifetime of Love," the ultimate guide to crafting a marriage that not only survives but thrives! Discover the secrets to a harmonious, fulfilling relationship that stands the test of time. This transformative book is your comprehensive roadmap to understanding each other deeply, building a strong foundation, and navigating the beautiful yet complex journey of ...

Have you ever received an email that made your heart beat faster or spiked your blood pressure? We all know we're not supposed to respond right away, but how you respond will either increase or decrease the hostility and conflict. Hostile and undermining emails, letters, texts, and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating in writing has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger.

Of all the working relationships you have with colleagues, the one with your boss is probably the most important. How it functions can make the all difference between looking forward to going to work in the morning, or actively dreading it. Moving part of the relationship online, and having to communicate via emails or video calls, has the potential to make things even more challenging. Whether you already have a good relationship that you want to build on, or a fraught one that you feel can be improved, this audiobook can help.

Whether in everyday life or at work - wherever people and different characters meet, there is potential for conflict. Do you often find yourself in situations where minor disputes lead to lengthy arguments or where you fail to assert your interests? Do you perhaps jeopardize relationships with people who are important to you or with whom you are dependent? Do you perhaps even feel less educated or eloquent than your counterpart after discussions?

Would you like to be an ace communicator who can connect with just about anyone, from potential business associates to friends and strangers alike? How about being a brilliant negotiator, conflict resolver, and a person who can get anyone to say a “yes” all the time? This is a handbook for everyone who is looking to win the communication game in all walks of life.

What If Your Work Ethic Could Unlock the Life You’ve Always Wanted? Your job doesn't have to feel like a grind—and your effort doesn’t have to go unnoticed. With the right mindset and habits, work can become a launchpad for a better life. Choose Work is your guide to developing strong work habits, building a solid reputation, and unlocking new opportunities—regardless of where you are today. Whether you're feeling stuck in a job, drifting without direction, or just looking to level up, this book shows you how to shift your mindset, improve your performance, and take pride in what ...

Unlock the secrets to thriving in the dynamic world of the UK workplace with Navigating the UK Workplace. This indispensable eBook serves as your comprehensive guide, unraveling the complexities and nuances of British professional life. Whether you are stepping into a British office for the first time or seeking to enhance your career, this book is your key to understanding and succeeding in the UK’s unique work environment. Dive into the historical evolution and the defining traits of UK work culture, while gaining keen insights into the subtle yet crucial British communication styles. ...

Where can you turn when your attempts to resolve conflict fail? Most approaches emphasize collaboration. You are supposed to sit down, calmly talk through your differences, and find a solution. But what if nothing seems to work, no matter what you do? When situations resist resolution, the Optimal Outcomes Method teaches us conflict freedom. Optimal Outcomes reveals eight groundbreaking practices proven to help people everywhere free themselves from conflict.

“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.

'Did Your Parents Mess You Up?' acknowledges the significant impact parent’s unhealthy behaviors and beliefs have on their children. It delves deeply into the unconscious mechanisms that are the root cause of the parent/child conflict and it offers a 7-step process to uncover and resolve the conflicts at their source. 'Did Your Parents Mess You Up?' is a book about self-awareness and self-discovery. It is based on Carl Jung’s work on shadow integration, and it describes these concepts in simple, pragmatic terms. If you are ready to take charge of your life and want to be empowered, then...

The Inner Child Recovery Work with Radical Self Compassion has everything you need to recognize the painful effects of childhood trauma so you can gain emotional intelligence and go from conflict to resolution much easier. Join Don Barlow where he shares with you the proven techniques and exercises to help you understand your unresolved trauma and how to finally break free from it.

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

If you've ever felt like nothing out there really addresses your unique ADHD challenges as a woman, let this be the resource that changes that for you. You're not looking for a magic wand; you're looking for effective, achievable steps to make life easier. And that’s what this book is all about… strategies that’ll have you saying, “Why didn’t I find this sooner?”

How do you work? In businesses and nonprofits, families and faith communities, how we work matters. Culture Shift: Nonviolence at Work reimagines these environments as places that are united with our values. Our work can feel like a nourishing part of our life. We can look forward to meetings. Working groups can become spaces we enjoy being, where learning is continuous and mistakes are welcomed, where each person knows they matter.

Did you grow up in a dysfunctional or chaotic childhood that made you feel uncertain, unloved, unsafe, anxious, never good enough? Are you shocked to discover that you’re still feeling that way now that you’re a professional adult? Are limiting beliefs getting in the way of the career success that you deserve? Do the stress and worry you suffer at work rob you of your joy and self-acceptance?

You can create a culture of respect at work and at home through the practical strategies and techniques taught in this book. From learning to take others' perspectives to creating a personal engagement plan to moving from gridlock to dialogue, you can be a carrier of respect. “Treating people with respect and valuing them is a universal language. Culture trumps strategy.”—Howard Schultz, Starbucks’ CEO Written in an easy-to-read conversational style, this short book will inspire you to spread respect far and wide.