Work Communication Skills

Ever wish that you could have a "do over" after a conversation at work? Do you often find yourself regretting what you've said to a coworker - or kicking yourself for not saying something better, stronger, or more precise? If so, you're like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say - and how to say it better - next time.

The world is changing. From our climate to our politics to our economy to our increasing reliance on digital technology, the world has already changed exponentially in the last few decades. Technological innovations that were once the stuff of science fiction are now so mundane that we take them for granted. But our current world is far from a glittering utopia. Poverty, war and disease are still rampant in certain parts of the world, and the realities of climate change are no longer something to which we can turn a blind eye. And while we live in an embarrassment of riches when it comes to...

Are you ready to take your marriage to the next level? In Be the Man She Needs: A Journey to Loving Your Wife Better, Malcolm Carter offers a transformative approach to loving your wife beyond the words, "I love you." This essential guide explores how you can deepen your connection by mastering the art of active listening and understanding what truly makes your wife feel valued and cherished. Drawing on a rich blend of research and real-world experience, Carter digs into the nuances of marital communication and emotional intelligence. He reveals how the power of listening—really listening...

Whether you're climbing the ladder at your current company or seeking a new job, in today's fast-paced work environment, you must proactively and continuously position yourself for success. Your credibility, visibility, personality, and personal style all make up your brand. Career Distinction outlines the proven personal branding process and provides case studies of successful professionals that will help you not only survive, but thrive, in today's dynamic and ultracompetitive workplace.

You didn’t leave your job to become your own worst boss. Most entrepreneurs start their business chasing freedom — only to find themselves drowning in client demands, late-night emails, last-minute requests, and non-stop availability that leaves them exhausted and resentful. The real secret to a profitable, sustainable, and joyful business isn’t working harder or saying yes to everything. It’s mastering gentle boundaries — clear, compassionate limits that protect your time, energy, and value without burning bridges or turning you into a robot. In The Art of Gentle Boundaries, real...

In the bestselling book, Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen, the authors wrote: "We receive a deluge of feedback—from bosses, colleagues, friends, family—yet it rarely improves performance. The problem is that we've focused all of our attention and training on the feedback giver. Instead, it is the feedback receiver who decides whether to make use of the feedback and improve."

The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time. Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career.

Ever felt tongue-tied in conversations? You're not alone. Many of us struggle to express ourselves, connect with others, or handle tricky discussions. But imagine being able to chat confidently with anyone, anywhere. Picture yourself resolving conflicts effortlessly, building stronger relationships, and feeling heard and understood. This book is your roadmap to becoming a conversation master. Inside, you'll discover five simple yet powerful rules that will transform the way you communicate.

Are you sharing too much—or not enough? In Manage Professional Vulnerability, you’ll discover how to navigate the fine line between openness and discretion—ensuring trust, psychological safety, and performance without exposing yourself to unnecessary risks. This book isn’t about suppressing emotions; it’s about sharing thoughtfully, like a skilled communicator who knows when, how, and with whom to be vulnerable. Learn how to: • Recognize when vulnerability fosters trust—and when it makes you a target. • Develop thoughtful transparency without oversharing. • Build ...

Improve Your Communication Skills is your practical guide to effective verbal, non-verbal, and written communication in business. Full of proven tips and techniques, it will help you keep the interest of a large audience, impress a potential employer, or simply win the argument at an important meeting. Better communication skills can have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport with colleagues, learning skills of persuasion, and more.

Often, we treat games like work. We buy shelves of thick books. We plan detailed adventures. We memorize rules. In Play Unsafe, Graham Walmsley explores what happens when you throw the serious stuff away: when you stop working, stop planning and start playing. This book explains how to make role-playing less like work and more like play; stop killing other players' ideas and build on them instead; and put stories at the heart of your game.

With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.

Work With Me is the timely collaboration of two of the world's foremost authorities on gender relations. Barbara Annis, world-renowned expert on gender issues in the workplace, and John Gray, author of the number-one relationship book of all time, Men Are from Mars, Women Are from Venus, team up to resolve the most stressful and confusing challenges facing men and women at work.

Tactical Boundaries will show you how to have richer relationships with others, including yourself. You will learn to invest your energy and new skills in those who are willing to reciprocate, making the relationships thrive for everyone involved.

Think narcissism is obvious? Think again.

In a business world where we are told that time is money, the real currency is communicating clearly at a poised and measured pace. Better Business Speech: Techniques, Tricks, and Shortcuts for Public Speaking at Work by Paul Geiger focuses on the challenges of being a strong communicator in a range of business settings. It begins with the basic premise that all speaking for business is public speaking. Therefore, these are the communication scenarios where any lack of confidence in speech ability will be magnified.

When you speak, do people lean in? When they hear you, do others feel impressed, challenged, motivated or inspired? Through tested frameworks and instantly applicable techniques, How to Influence Anyone, Anywhere, Every Time shows you how to use your words and your body language to engage and persuade. With this handbook, you'll learn crucial communication skills for delivering with impact in any professional setting ? be it in the boardroom, your next sales meeting or interpersonal interactions. Master how to deliver your message with conviction, confidence and clarity.

To help you in becoming a more charismatic person, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful. It’s time to take the plunge and grow!

Conflict at Work will show you how to step up to difficult issues and conflicts and get the results you need and want. Conflict at Work is different from any other self-help book because it provides you with an array of tools. You can build a plan that fits you perfectly and I promise that if you do, you will get the results you need and want. People miss opportunities every day to win at work. You don’t have to be one of those people. You can begin now living with less stress and performing at your best.

Filled with the wit and observational prowess that shaped Stanley Fish's acclaimed best seller, How to Write a Sentence, Winning Arguments guides listeners through the "greatest hits" of rhetoric. In this clever and engaging guide, Fish offers insight and outlines the crucial keys you need to win any debate, anywhere, anytime - drawn from landmark legal cases, politics, his own career, and even popular film and television.