Work Communication Skills

With advice and tools for improving a wide array of communication skills - from delivering an effective presentation to drafting proposals to the effective use of e-mail - Business Communication helps managers deliver information effectively.

Are you ready to embark on a transformative journey toward mastering the art of conflict resolution and effective communication? "Navigating Life's Conflicts: Strategies for Effective De-Escalation and Communication" invites you to step into the heart of true-to-life scenarios where tensions rise, emotions flare, and understanding seems out of reach. In this immersive and scenario-driven approach, you'll not only learn invaluable conflict resolution skills, but you'll also apply them in these true-to-life situations, challenging yourself to navigate the complexities of human interaction. ...

You didn’t leave your job to become your own worst boss. Most entrepreneurs start their business chasing freedom — only to find themselves drowning in client demands, late-night emails, last-minute requests, and non-stop availability that leaves them exhausted and resentful. The real secret to a profitable, sustainable, and joyful business isn’t working harder or saying yes to everything. It’s mastering gentle boundaries — clear, compassionate limits that protect your time, energy, and value without burning bridges or turning you into a robot. In The Art of Gentle Boundaries, real...

Unlock your potential as a leader and manager with the "Handbook on Feedback and Recognition." In this practical guide, you'll learn how to give and receive feedback effectively, communicate with impact, and create a culture of recognition in the workplace. With insights into the psychology of feedback and the importance of recognition, this book offers a comprehensive approach to unlocking the full potential of your team. By reading the "Handbook on Feedback and Recognition," managers can expect to see a significant improvement in their career prospects. With the skills and knowledge ...

Everyone has had a bad boss. You might have one right now. You might even be one. Bad bosses are a fact of the workplace, whether they’re short-tempered, unclear about expectations, or too disorganized to manage so much as a stapler. But how do you not only survive a difficult boss, but help your career thrive despite them? Written with Erikson's signature humor and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine—and keep you entertained along the way.

Communication Skills will teach you everything you need to know about communication — from body language and effective listening skills, to verbal and nonverbal cues. You'll learn how to read people like a book, develop charisma and persuasion, overcome anxiety, become a people person, and achieve relationship success.

Take charge of your career by eliminating communication barriers and taking charge of your business relationships. Make your work environment less tense and more productive by improving communication skills. Set relationship expectations, work with people how they like to work, and give positive feedback and constructive feedback.

FREE YOURSELF FROM LIFE'S CLUTTER AND RECLAIM WHAT MATTERS MOST Clutter suffocates us. Overflowing closets, bulging inboxes, incessant pings and notifications, obligations accepted just to be polite. Endless stuff and distractions smother our motivation, joy, and purpose. But what if you could clear away the excess and clutter to focus on what matters most? Reclaim mental calm and physical spaces that spark creativity and connection? Direct energy toward people and passions that fulfill you? This book reveals the liberating power of decluttering your physical surroundings, work, ...

Become a calm, confident person - improve your social skills, confidence and happiness - manage your work and personal relationships better. Meghan Roberts best-selling guide has helped countless people around the world and has been praised for its no-nonsense and fast approach.

Are you constantly overwhelmed by your to-do list, feeling like you're always playing catch-up? Do you wish you could be productive without sacrificing your peace of mind? It's time to rethink your approach to productivity Introducing " How to be Super Productive and Achieve Your Goals” Here’s what we cover: The Complete Checklist For Achieving Objectives How To Create Step-By-Step Systems The Goals Worksheet: Getting The Right Things Done Right Away Focus FAQs: 5 Answers For When You Get Off Track 7 Time-Management Tools To Help Make The Most Of Your Day 35 Quotes For Inspiration And ...

The Assertiveness Workbook contains powerfully effective skills grounded in cognitive behavioral therapy (CBT) to help you communicate more effectively, improve social interactions, and express yourself with confidence and clarity. You'll learn how to set and maintain personal boundaries while staying connected, and discover ways to be more genuine and open in your relationships. Finally, you'll learn to defend yourself calmly if you're unfairly criticized or asked to submit to unreasonable requests.

From early on, we are taught that getting a certain job is the only to get ahead, that we have to do well at school, that failure is embarrassing and to be avoided. We're so busy trying to follow these rules that we never stop and ask ourselves: What's my purpose? What do I really want? Simon Squibb is on a mission to change stranger's lives for the better. Here, he shares the hard-won life lessons from his years in the business world, plus his own personal life, and empowers listeners to identify their own meaningful goals.

Have you ever had that sinking feeling that your career’s going nowhere and that if you could only find half the confidence your colleagues seem to have, you could find the success and fulfillment you crave? This clear yet empathetic guide will show you the path towards increasing your confidence at work, arm yourself with the tools you need no matter what chaos is unraveling around you.

Are you a successful leader or aspiring to be one? Do you dream of climbing the corporate ladder faster than others? Would you like to know what truly separates highly productive individuals who consistently achieve excellence from the rest? If you answered yes to these questions, this book is your blueprint to unlock your full potential. Productivity is not merely a skill but an art; a fine balance of time, energy, and focus that leads to meaningful outcomes. But what if the secret to success lies in mastering a set of traits that transcend industries, ambitions, and even people? This ...

You can create a culture of respect at work and at home through the practical strategies and techniques taught in this book. From learning to take others' perspectives to creating a personal engagement plan to moving from gridlock to dialogue, you can be a carrier of respect. “Treating people with respect and valuing them is a universal language. Culture trumps strategy.”—Howard Schultz, Starbucks’ CEO Written in an easy-to-read conversational style, this short book will inspire you to spread respect far and wide.

The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time. Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career.

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

Ever wish that you could have a "do over" after a conversation at work? Do you often find yourself regretting what you've said to a coworker - or kicking yourself for not saying something better, stronger, or more precise? If so, you're like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say - and how to say it better - next time.

It sounds so simple: Tell stories from your life, and people will remember your message. But when you get down to crafting one, there's nothing easy about it. Material for stories surrounds us. Yet few people are skilled at sharing personal anecdotes and even fewer know how to link them to professional goals. Whether you want to stand out in the interview process, add punch to a presentation, or make a compelling case for a new initiative, Let the Story Do the Work shows you how to mine your experience for simple narratives that convey who you are.

Want to win friends and really influence people? Then this book was made for you. Listening is the most powerful tool for success in business and in life. So if it's that important, why don't we listen better? Because life moves way too fast, we're busy, and we don't know how. Discover what active listening is and what it is not. Learn four simple actions that will train your brain to listen, and see for yourself the difference these steps make in your life.