Work Behavior

From the best-selling author of The Little Book of Stress Relief comes the definitive guide to treating - and eliminating - excessive stress in the workplace. Dr. David Posen, a popular speaker and a leading expert on stress mastery, identifies the three biggest problems that contribute to burnout and low productivity: Volume, Velocity, and Abuse. He shares revealing anecdotes and offers clear descriptions of the biology of stress to illustrate how downsizing, economic uncertainty, and technology have made the workplace more toxic than ever.

Silicon Valley technology is transforming the way we work, and Uber is leading the charge. Upending our understanding of work in the digital age, Uberland paints a future where any of us might be managed by a faceless boss. Based on award-winning technology ethnographer Alex Rosenblat's experience of riding over 5,000 miles with Uber drivers, daily visits to online forums, and face-to-face discussions with senior Uber employees, Uberland goes beyond the headlines to reveal the complicated politics of popular technologies that are manipulating both workers and consumers.

With shifting worker expectations and market upheaval, leaders and organizations everywhere are trying to catch their breath. As a result, a division in workplace culture has emerged with some companies clinging to obsolete corporate practices and others feeling lost and overwhelmed. As the CEO of WorldatWork and a self-proclaimed “work nerd,” author Scott Cawood introduces The New Work Exchange, a philosophy which redefines a successful workplace.

With every tick of the clock, millions of people inch closer to their breaking points - a growing epidemic of apathy and anxiety in the workplace that is affecting life outside of the office. But meaningful work-life integration is possible. Filled with actionable strategies and inspiring true stories, this indispensable guide motivates listeners to seek fulfilling opportunities, reconnect with their passions, and recognize their power to make a difference.

The employee experience has dramatically changed, catalyzed by emerging technology, remote-first and hybrid work structures, and rapidly changing business environments. Well-being at work has become an essential strategic priority, while the pressure and demands on teams to deliver results have never been greater. Leaders crave guidance to ignite more connection, innovation, and belonging at work to attract, develop, and retain top talent and discover deeper purpose at work. Creativity is the essential ingredient in today’s workplace to be more effective, joyful, and authentic.

The Good Enough Job reminds us that the biggest goal of all is to live a life we are happy with, and in which work is but one of the multitude of facets that make us who we are. An antidote to the toxic #hustle movement convincing us all we need to find fulfilment in the office, it denounces the dangers of burnout linked to those of us who cannot answer the question: beyond work, what's left?

If you have ever been part of a great team, you will know it is exponentially better than being part of a mediocre team. Teams are at the heart of working in complex domains and are essential to the success of agile approaches yet relatively few teams achieve greatness. Agile and leadership coach Geoff Watts has pulled together his many years of experience with all sorts of teams from software to product development, from medical teams to sports teams and has identified five common characteristics of great teams:

Nobody knows better than millennial and Gen Z professionals how rapid technological development has inundated post-pandemic work. Organizational researcher Craig Mattson listens to their stories and builds a framework for coping with digital overwhelm at work. This book won’t tell you to declutter your digital life or to end capitalism now. But what you can do, suggests Professor Mattson, is change how you attend to zones where technological disruption meets emotional pressure. Calling these zones modes of communication, this book urges you to practice mode-switching.

“You don’t have to turn into a corporate drone to kick ass in the working world,” says inspirational speaker Tania Katan. After more than ten years of smuggling creativity into the business sector, Katan is here to tell you that any task or pursuit can be a creative one. You just need to be willing to defy conformity and be ready to conjure imagination anywhere, at any time. That’s where Creative Trespassing comes in.

The way we work is broken. It takes forever to get anything done. Meetings and emails are incessant. Bureaucracy stifles talent and creativity. After decades of management theory and multiple waves of technological and societal change, is this really the best we can do? Aaron Dignan teaches companies how to eliminate red tape, tap in to collective intelligence and rethink long-held traditions that no longer make sense. In Brave New Work, he shows you how to revolutionize the way your company works forever.

Listen for an incredibly practical, action-oriented recipe to build your thriving workplace culture. In this book you'll learn how workforce well-being, culture, and worker engagement are inseparable from these other more traditional business concerns. Happiness means creativity, productivity, effectiveness, and profitability. Happiness means business!

Unbias: Addressing Unconscious Bias at Work helps you understand concepts of workplace diversity, equity, and inclusion, shows you how to identify bias, and provides you with the tools for actively removing barriers and ensuring equity throughout your organization. Written by Stacey Gordon - CEO of Rework Work, a company on a mission to reduce bias in global talent acquisition and management - this real-world handbook offers step-by-step guidance on creating workplace cultures where employees feel they belong.

Americans love a hard worker. The employee who toils eighteen-hour days and eats meals on the run between appointments is usually viewed with a combination of respect and awe. But for many, this lifestyle leads to family problems, a decline in work productivity, and, ultimately, physical and mental burnout. Chained to the Desk in a Hybrid World provides an inside look at the impact of work stress on those who live and work with workaholics—partners, spouses, children, and colleagues—as well as the appropriate techniques for clinicians who treat them.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

HGTV cofounder Susan Packard launches the next chapter in emotional intelligence (EQ) and shows you how to increase your personal satisfaction and productivity - in work and life - via her three-step path toward EQ Fitness.

Are you ready to build a workplace that thrives and inspires? Modern Workplace Culture Made Easy and Modern Workplace Diversity Made Easy are now available as a powerful bundle. Together, they provide leaders, managers, and teams with tools to create inclusive, innovative, and highly effective environments—no matter the challenges.

If you listen to the news, robots are coming for your job. Full-time employment will soon be a thing of the past as organizations opt more to hire employees on a contract basis. With technological advances across email, video, project management, and instant messaging platforms, being tied to a desk working full time for one company is becoming obsolete. So, where does that leave you? The Human Cloud may be the most important book you hear to prepare for how work is done in the future.

We all know that IQ, education, knowledge, and technical skills are essential for professionals, but they alone are insufficient for effective leadership. Who you are as a person - your personality and character - drives leadership performance and determines who thrives and who fails. In Personality at Work, psychologist Ron Warren lays out the key personality traits that drive high performance - and the common traits that derail it.

Tristan White's story started like many others. He had a dream to work in a job that inspired him. He didn't find that job, so he created it. In 2004, The Physio Co (TPC) was born with one team member: Tristan White. In the 13 years since, TPC has become a remarkable health care success story based upon fast growth and a thriving, systemised company culture. Tristan's obsession with creating an inspiring place to work for himself and others has resulted in more than a decade of learning, testing and refining.

In Whatever Works, Thalma Lobel explores groundbreaking psychological research on job performance, satisfaction, and creativity. Did you know that just doodling in a certain way can increase your creativity? That looking at something green for forty seconds will improve your attention? That crossing your legs similarly to an interviewer could get you the job? That the mere presence of a smartphone on your desk can lessen your performance, even if it's turned off? These are the invisible factors that nudge our behavior on a daily basis.