Work Behavior

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online.

Francesca Gino has been studying rebels in life and in the workplace for more than 15 years. She has discovered that rebels - those who practice "positive deviance" at work - are harder to manage, but they are good for the bottom line: their passion, drive, curiosity, and creativity raise the entire organization to a new level. And she has found that at home, rebels are more engaged partners, parents, and friends. Packed with strategies for embracing rebellion at work and in life, Rebel Talent encourages all of us to rebel against what’s comfortable, so that we can thrive.

"Principles: How to Create a Principled Business Culture '' is an explanation and guide of the method and results used to establish the best working environment I experienced in my nearly forty year business career. Our small Chicago company, Outer Circle Products, changed its internal operations and culture from an ordinary business to a principled business. The entire staff determined our principles and the working guidelines associated with each of them in partnership with the owner and management team. We put them in place, then worked to establish our culture as our daily method of ...

In the cutthroat world of office politics, where smiles can hide daggers and handshakes conceal ulterior motives, "Sheep's Clothing" emerges as your indispensable guide to survival. This razor-sharp manual doesn't just expose the wolves lurking in your workplace—it arms you with the wit and wisdom to outsmart them at their own game. Prepare to laugh, cringe, and nod in recognition as you journey through the corporate jungle, where sociopaths prowl the corridors of power. With a perfect blend of humor and hard-hitting advice, this book peels back the layers of workplace manipulation, ...

An informative and entertaining account of how actions send signals that shape behaviors and how to design better incentives for better results in our life, our work, and our world.

We - all of us - consistently exclude, underestimate and underutilise huge numbers of people in the workforce even as we include, overestimate and promote others, often beyond their level of competence. Not only is this immoral and unjust, it’s bad for business. Just Work is the solution. Just Work is Kim Scott’s new book, revealing a practical framework for both respecting everyone’s individuality and collaborating effectively.

We spend most of our waking lives at work - in occupations often chosen by our unthinking younger selves. And yet we rarely ask ourselves how we got there or what our occupations mean to us. Characteristically lucid, clever, and inventive, de Botton's "song for occupations" is a celebration and exploration of an aspect of life that is all too often ignored and a book that shines a revealing light on the essential meaning of work in our lives.

Many workers believe that to compete with other top talent they must embrace a culture that rewards long hours and constant connection to work. Businesses and society have encouraged this by endorsing busyness, overwork, and extreme commitment as the most valued traits in workers. But more often it's an implicit contract, a buildup of organizational and cultural norms and the adoption of new technologies that increasingly make it easy to tether people to work. Either way, this workaholic behavior is unhealthy and counterproductive for workers and for organizations. It's time to fight back.

Today's ways of working are not working - even for professionals in "good" jobs. Responding to global competition and pressure from financial markets, companies are asking employees to do more with less, even as new technologies normalize 24/7 job expectations. In Overload, Erin Kelly and Phyllis Moen document how this new intensification of work creates chronic stress, leading to burnout, attrition, and underperformance. "Flexible" work policies and corporate lip service about "work-life balance" don't come close to fixing the problem.

A generations expert and author of When Generations Collide and The M-Factor teams up with his 17-year-old son to introduce the next influential demographic group to join the workforce - Generation Z - in this essential study, the first on the subject. They were born between between 1995 and 2012. At 72.8 million strong, Gen Z is about to make its presence known in the workplace in a major way - and employers need to understand the differences that set them apart.

Are you building a typical team...or a high-performance tribe? The motivational power of the desire to belong is the key element for ensuring employee satisfaction and retention, as well as your company’s long-term success.

Drawing from a fascinating range of sources, from Richard Scarry to Siri Hustvedt, from historians to trade unionists, philosophers and crucially, to hours of original research through workshops, Hilary Cottam writes of the history of work and new ways of looking at work.

Relationship Counseling and Passive Aggressive Behavior After a long period of frustration, and confusion, you realized that the pain in your marriage is produced by passive-aggressive behaviors. That discovery alone cleaned your brain fog and gave you fast relief! You know what’s going on: It is not you; it is the relationship! Armed with this new insight, the next logical step is to get some help and search for a counselor. This decision brings a new wall of frustration with several points of solid resistance awaiting you: 1.- Your husband refuses to share the visit with a relationship ...

Creativity, new ideas, innovation - in any age they are keys to success. Yet, as Stanford Professor Robert Sutton explains, the standard rules of business behaviour and management are precisely the opposite of what it takes to build an innovative company. We are told to hire people who will fit in; to train them extensively; and to work to instil a corporate culture in every employee. In fact, in order to foster creativity, we should hire misfits, goad them to fight and pay them to defy convention and undermine the prevailing culture.

Research shows that 1 in 4 adults will have a mental health issue in their lifetime, and yet we're still ill-equipped at work to address this common experience. The HBR Guide to Better Mental Health at Work collects advice from a variety of experts on addressing an array of mental health issues in the workplace, from supporting someone in a panic attack to navigating sensitive conversations to creating systemic and structural supports for all employees. Whether you suffer from a chronic condition or you manage someone who does, you'll find practical advice.

Rookie Smarts addresses the questions every experienced professional faces: Will my knowledge and skills become obsolete and irrelevant? Will a young, inexperienced newcomer upend my company or me? How can I keep up? The answer is to stay fresh, keep learning, and know when to think like a rookie.

How would you like to be calmer, less distracted, more productive, and more content at your job? You might think it would take more hours in the day, a better boss, more support, less interference, a shorter commute - and the list goes on. Most of the things we think would help are either not in our control or simply not realistic. But there is one thing we can do to achieve the qualities we seek, and it can be done invisibly and often: meditation.

For decades Tom Peters has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is more important than ever. With his unparalleled expertise and inimitable charisma, Peters provides a roadmap for you and your organization to thrive amidst the tech tsunami, and he has a lot of fun doing it. The Excellence Dividend is an important new book from one of today’s greatest business thinkers.

In today’s work environment, the lines between our professional and personal lives are blurred more than ever before. Whatever is happening to us outside of our workplace - whether stressful, painful, or joyful - follows us into work as well. We may think we have to keep these realities under wraps and act as if we “have it all together”. But as Mike Robbins explains, we can work better, lead better, and be more engaged and fulfilled if - instead of trying to hide who we are- we show up fully and authentically.

Learn the secret of what really drives sales - and how to give people what they need so they want to buy from you.