Winning Management

With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.

According to the authors, the essence of good leadership is the ability to make consistently sound judgments. While many believe people are either born with this ability or not, Tichy and Bennis explain that it can be developed - and it can lead to greatness. Judgment will have listeners making better decisions in no time.

Too much stress can ruin our days and shorten our lives. It ages us, harms relationships, and impairs job performance. Excessive stress can exacerbate almost any medical condition, including obesity, heart disease, chronic pain, depression, and headaches. And in our busy lives, reducing stress can seem like just one more time-consuming and overwhelming task. The good news is that some of the best stress reduction techniques can be done in seconds! Relaxation on the Run, entertainingly delivers a toolbox full of simple and effective stress reduction techniques. Learn to relax for a healthier...

Rental Property Management Made Easy will equip you with the essential tools and mindset to streamline management and to ultimately get higher returns on your rental property. With the right tools, successful landlords can be efficient and effective with their time, money, and their administrative efforts. With the right mindset, successful landlords know that their tenant management strategy can heavily influence their bottom line and minimize stress.

Ownership Unlocked: 4 Principles to Build Self-Driven Teams That Take Initiative, Innovate, and Win, gives you a proven framework to transform uninspired teams into passionate "owners" who take initiative and deliver extraordinary results—without micromanaging or burning out. Fortune 500 veteran and PhD researcher Dr. Matthew F. Wilson reveals the secrets behind psychological ownership—the invisible force that motivates people to treat the business like their own.

Despite what the old adage says, the customer is not always right. Even companies that can seemingly do no wrong-like the coffeehouse giant Starbucks-have only recently started to figure this out.

From the president of EMILY's List, a playbook for women changing the world in politics, business, or any arena, with a foreword from Vice Presidential candidate Senator Kamala Harris. Run to Win is for all women who are looking to lead. Organized around the steps that EMILY's List coaches its candidates through (from deciding to run through celebrating victory), this book is full of essential lessons for any woman trying to succeed in a male-dominated field. Their arena is politics but their message is universal.

Do you struggle with starting conversations or keeping them going? Do you often find yourself at a loss for words, or feel like your interactions lack depth and meaning? Do you want to make a stronger first impression, build rapport quickly, and leave a lasting impact on those you meet? If so, help is at hand!

Skating to Wealth: A Playbook for Winning the Money Game Timeless Essays and Smart Strategies for Financial Success Synopsis What do white-water rafting, a pickleball match, and Mr. Spock have in common? They all hold surprising lessons for mastering your money. In SKATING TO WEALTH: A PLAYBOOK FOR WINNING THE MONEY GAME, veteran financial advisor Owen Parr compiles decades of witty, insightful essays and articles into a vibrant guide that makes personal finance as engaging as a championship game. Whether you’re a rookie saver just starting out, a seasoned investor navigating market ...

Ranging from general conflict to psychological violence, workplace bullying has become an epidemic at many offices. The Workplace Bullying Institute reports that workplace bullying affects approximately 80 million workers. And with the Great Resignation upon us, we're seeing that a toxic culture or manager is one of the top reasons employees leave a company. In Walk Away to Win, Megan Carle draws on her own experience as a target of workplace bullying—paired with the latest research in the field—to reveal how unhealthy workplace cultures enable this insidious behavior.

Dive into the heart of effective campaign management with 'Winning Campaigns,' your ultimate guidebook on the exploration of successful campaigns. As you traverse through the chapters, you find yourself engrossed in the comprehensive world of campaign management, team dynamics, and invincible strategies. Unleash the secret to setting well-defined campaign objectives in the initial phase of your quest. As you advance, delve into the intricacies of establishing pivotal roles and responsibilities within a campaign team, crucial for ensuring a smooth campaign voyage. Enrich your knowledge about...

This book is for people who are set on achieving every one of their goals, and it starts with dominating every part of your day. It’s about showing up as the best version of yourself everyday and giving life your all in a structured, organized approach. From getting your morning routine down like a boss, to cutting through the clutter and keeping your mind laser-focused, we’re covering all the bases. We're talking about setting up your environment for success, mastering the art of time management, and fueling up with the right kind of vibes from the music and nature around you. This ...

Two leaders in transformation and customer success deliver an inspiring and exciting new approach to succeeding in an increasingly decentralized and digital-first world. In the book, you'll learn how to demolish organizational silos once and for all, allowing resources to flow across networks, ecosystems, and communities. The authors explain the seven principles underlying their unique and effective "Boundless" paradigm: connection, integration, decentralization, mobility, continuity, autonomy, and shared success.

How do you find talent with a creative spark? To what extent can you predict human creativity, or is human creativity something irreducible before our eyes, perhaps to be spotted or glimpsed by intuition, but unique each time it appears? The art and science of talent search get at exactly those questions. Renowned economist Tyler Cowen and venture capitalist and entrepreneur Daniel Gross guide the listener through the major scientific research areas relevant for talent search.

If passion and personality were all it took to make it big, you’d have it made. Don’t let procrastination, lack of focus, and uncertainty derail your dreams of living like a champion. In clear, straightforward style, Matthew Mitchell reveals the tools that made him and his teams successful: honesty, hard work, and discipline. He details how leaders who make decisions based on the Winning Tools enjoy added benefits.

Brandon Copeland has always been different. His determination to succeed and create the life he wanted launched him from Baltimore to the University of Pennsylvania and then to the NFL. Over his ten-year playing career, he saved and invested the majority of his earnings, created other business opportunities, and motivated his teammates as the locker room’s money professor. He returned to the same Ivy League classrooms midway through his football career to launch his Life 101 financial education platform, reaching thousands of students in-person and online.

As a woman and dynamic leader in sales—and the C-Suite—Puja Bhola Rios has developed a proven, results-oriented program and mindset for success. However, success starts with personal development, and Puja has mentored countless people in how to “Get It Together.” You may not be lucky enough to work for Puja, but now you get to learn from her. If you want to push past your current goals, want to truly excel, want focus and inspiration, Get It Together: A Winning Formula for Success from the Boss You Need is the one transformational book that can get you where you want to be.

Do you struggle to get your point across in high-stakes conversations? Are you tired of being manipulated, outmaneuvered, or misunderstood? Do you want to command attention, build influence, and protect yourself from deception? For leaders, professionals, and high-achievers, communication is the most powerful tool for success. Yet, too many people feel unheard, misinterpreted, or powerless in crucial conversations. You may have faced difficult colleagues, persuasive manipulators, or situations where your words failed to make an impact.

Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals, so managers drive their teams to deliver, resulting in burnout. To prevent burnout and disengagement, while still achieving the necessary success for the company, managers must learn how to get their employees productive while creating an environment that makes them want to produce even more. Winning Well offers a quick, practical action plan for making the workplace productive, rewarding, and even fun.

Introducing The Art of Win-Win, a groundbreaking guide packed with proven strategies that will have you secure boardroom deals with the finesse of a seasoned pro! With the right mix of empathy and creativity, you’ll learn to turn every negotiation into a win-win situation, leaving both parties feeling like champions.