Winning Management

With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.

We are all crazily busy. Yet many of us know that we still need to take the time to learn how to get better. Better at productivity. Better at achievement. Better at running our minds and bodies in the optimum way to enhance our rate of success. So how can we fulfil our potential when there's so much else to do? Win Fast offers succinct, proven strategies in no-nonsense language to help us rise to a new level in our personal and business lives, to be more productive and efficient and to exceed our goals.

In this fun and fascinating airplane listen, Nick Tasler—organizational psychology expert and Harvard Business Review columnist—inspires busy leaders to embrace change sooner so their teams can grow faster and achieve greater success.

From the president of EMILY's List, a playbook for women changing the world in politics, business, or any arena, with a foreword from Vice Presidential candidate Senator Kamala Harris. Run to Win is for all women who are looking to lead. Organized around the steps that EMILY's List coaches its candidates through (from deciding to run through celebrating victory), this book is full of essential lessons for any woman trying to succeed in a male-dominated field. Their arena is politics but their message is universal.

Despite what the old adage says, the customer is not always right. Even companies that can seemingly do no wrong-like the coffeehouse giant Starbucks-have only recently started to figure this out.

On the 10th night of co-owning the first restaurant, Cliff thought they would run out of money. Eight days later, there was a line at the front door, and for the next five years, the restaurant hit sales and record profits. Next, Cliff co-founded one of the best wine bars in Atlanta and then one of the best steakhouses in the United States. From there, he opened one of the best seafood restaurants in the county. Over the next 14 years, he helped make the restaurants more profitable than the average independent restaurants.

Dive into the heart of effective campaign management with 'Winning Campaigns,' your ultimate guidebook on the exploration of successful campaigns. As you traverse through the chapters, you find yourself engrossed in the comprehensive world of campaign management, team dynamics, and invincible strategies. Unleash the secret to setting well-defined campaign objectives in the initial phase of your quest. As you advance, delve into the intricacies of establishing pivotal roles and responsibilities within a campaign team, crucial for ensuring a smooth campaign voyage. Enrich your knowledge about...

This book is for people who are set on achieving every one of their goals, and it starts with dominating every part of your day. It’s about showing up as the best version of yourself everyday and giving life your all in a structured, organized approach. From getting your morning routine down like a boss, to cutting through the clutter and keeping your mind laser-focused, we’re covering all the bases. We're talking about setting up your environment for success, mastering the art of time management, and fueling up with the right kind of vibes from the music and nature around you. This ...

Two leaders in transformation and customer success deliver an inspiring and exciting new approach to succeeding in an increasingly decentralized and digital-first world. In the book, you'll learn how to demolish organizational silos once and for all, allowing resources to flow across networks, ecosystems, and communities. The authors explain the seven principles underlying their unique and effective "Boundless" paradigm: connection, integration, decentralization, mobility, continuity, autonomy, and shared success.

How do you find talent with a creative spark? To what extent can you predict human creativity, or is human creativity something irreducible before our eyes, perhaps to be spotted or glimpsed by intuition, but unique each time it appears? The art and science of talent search get at exactly those questions. Renowned economist Tyler Cowen and venture capitalist and entrepreneur Daniel Gross guide the listener through the major scientific research areas relevant for talent search.

If passion and personality were all it took to make it big, you’d have it made. Don’t let procrastination, lack of focus, and uncertainty derail your dreams of living like a champion. In clear, straightforward style, Matthew Mitchell reveals the tools that made him and his teams successful: honesty, hard work, and discipline. He details how leaders who make decisions based on the Winning Tools enjoy added benefits.

Are you ready to help teens unlock the secrets to building wealth, achieving financial independence, and securing their future? Do you want to transform their curiosity about money into actionable strategies for success? From Emma Davis—licensed clinical social worker, financial educator, and teen advocate—comes Investment Guidebook For Teens: The Ultimate Start to Growing Your Wealth Before 21. This game-changing book offers step-by-step guidance to help teens master personal finance basics and confidently venture into the world of investing, from stocks to crypto.

No fluff. No excuses. Just the hard-hitting truth about money, power, and freedom. In The Street PhD, John Mercer lays out the real blueprint for men who refuse to be wage slaves, who see through the lies of the system, and who are ready to build unstoppable wealth. This isn’t your typical financial book. It’s a battle plan. A street-smart guide to outmaneuvering the rat race, leveraging high-level money moves, and making the system work for you.

Skating to Wealth: A Playbook for Winning the Money Game Timeless Essays and Smart Strategies for Financial Success Synopsis What do white-water rafting, a pickleball match, and Mr. Spock have in common? They all hold surprising lessons for mastering your money. In SKATING TO WEALTH: A PLAYBOOK FOR WINNING THE MONEY GAME, veteran financial advisor Owen Parr compiles decades of witty, insightful essays and articles into a vibrant guide that makes personal finance as engaging as a championship game. Whether you’re a rookie saver just starting out, a seasoned investor navigating market ...

Brandon Copeland has always been different. His determination to succeed and create the life he wanted launched him from Baltimore to the University of Pennsylvania and then to the NFL. Over his ten-year playing career, he saved and invested the majority of his earnings, created other business opportunities, and motivated his teammates as the locker room’s money professor. He returned to the same Ivy League classrooms midway through his football career to launch his Life 101 financial education platform, reaching thousands of students in-person and online.

As a woman and dynamic leader in sales—and the C-Suite—Puja Bhola Rios has developed a proven, results-oriented program and mindset for success. However, success starts with personal development, and Puja has mentored countless people in how to “Get It Together.” You may not be lucky enough to work for Puja, but now you get to learn from her. If you want to push past your current goals, want to truly excel, want focus and inspiration, Get It Together: A Winning Formula for Success from the Boss You Need is the one transformational book that can get you where you want to be.

Do you struggle to get your point across in high-stakes conversations? Are you tired of being manipulated, outmaneuvered, or misunderstood? Do you want to command attention, build influence, and protect yourself from deception? For leaders, professionals, and high-achievers, communication is the most powerful tool for success. Yet, too many people feel unheard, misinterpreted, or powerless in crucial conversations. You may have faced difficult colleagues, persuasive manipulators, or situations where your words failed to make an impact.

Using the Force of Communicative Intelligence Whether in a presentation or a negotiation interview, whether during uni-versity studies or in your first job: it is not always easy to find the right words. However, if you are experienced in rhetoric, you can use language and body more effectively and efficiently at work and in everyday life and this is independent of whether you want to be convincing and successful in professional or private situations. Through intensive reading and working with this book, you will acquire the necessary tools for a negotiation, a sales pitch, a discussion, a ...

Tense, overextended workplaces force managers to choose between results and relationships. Executives set aggressive goals, so managers drive their teams to deliver, resulting in burnout. To prevent burnout and disengagement, while still achieving the necessary success for the company, managers must learn how to get their employees productive while creating an environment that makes them want to produce even more. Winning Well offers a quick, practical action plan for making the workplace productive, rewarding, and even fun.

Introducing The Art of Win-Win, a groundbreaking guide packed with proven strategies that will have you secure boardroom deals with the finesse of a seasoned pro! With the right mix of empathy and creativity, you’ll learn to turn every negotiation into a win-win situation, leaving both parties feeling like champions.