Winning Management

Learn the real reasons you are losing out to your competitors, and dramatically increase your winning percentage in your most important, high-stakes new business battles. Maybe you know how to sell. But do you know how to win, and win often, when the stakes are high and the competition is strong? Winning is Better: The Journey to New Business Success will take you on the journey to new business success. You might be a chief sales, revenue, or business development officer. A chief marketing officer. A chief financial or operations officer. You might lead a sales, business development or ...

In this New York Times best seller, College football’s most colorful, endearing, and successful pioneer, Steve Spurrier, shares his story of a life in football - from growing up in Tennessee to winning the Heisman Trophy to playing and coaching in the pros to leading the Florida Gators to six SEC Championships and a National Championship to elevating the South Carolina program to new heights - and coaching like nobody else.

What if your company saw a raise in the standards of customer service? Would your business receive better online reviews? What if your company received more business from satisfied repeat customers and word of mouth? Would this be a benefit and add to your bottom line? The 7 Concepts of Customer Service is a practical guide and step-by-step resource that will help your company and your team foster an environment that is focused on delivering excellent customer service. In this short, and easy-to-follow book, you discover the Concepts by Joshua Kangley, that he has used to help him receive ...

There are many strategies a manager can use to manage a team properly. Some of these strategies tend to be on the more human side while others are on the more professional. A balance needs to be applied if we want to create the most significant impact in our departments and companies. Throughout the years, I have had a few great managers and others, not so great. I have had the chance to be a manager myself, and throughout this book, I want to present 11 techniques great managers use to make the most significant impact within their team. But this book should not only be read by managers. It...

With more than a decade of success bringing companies and organizations together to the benefit of both, Tynesia Boyea-Robinson is an expert in helping business leaders and managers leverage social impact for increased business profits. In The Social Impact Advantage, she offers tools, resources, and insights to help you successfully navigate the modern business climate in an authentic way.

> Left Brain, Right Stuff takes up where other books about decision making leave off. For many routine choices, from shopping to investing, we can make good decisions simply by avoiding common errors, such as searching only for confirming information or avoiding the hindsight bias. But as Phil Rosenzweig shows, for many of the most important, more complex situations we face — in business, sports, politics, and more — a different way of thinking is required.

In Reignition: Transforming Stuck Startups into Breakout Winners, entrepreneur, investor, and advisor Dave Hersh skillfully outlines how to transform a stuck startup into a lean, disciplined, focused organization with the time, space, and market position to find a breakout move.

The moment you've been working for all your life may happen today. The outcome of the game is on your shoulders. So ask yourself: Is my career a runaway success? Am I a champion to my family? Am I excited to get up every morning and start another day in my own shoes? Winners can honestly answer each question "yes". Being a winner is an attitude, a way of life, a self-concept.

Despite what the old adage says, the customer is not always right. Even companies that can seemingly do no wrong-like the coffeehouse giant Starbucks-have only recently started to figure this out.

In Bet on You, Angie Morgan and Courtney Lynch reveal hard-earned, real-world insights that will help you realize your potential by enacting risk in ways most meaningful to you. The author’s risk-taking guidance has been embraced by the world’s best businesses: Google, Boston Scientific, FedEx, and Oracle. Their insights are the secret sauce behind any transformative journey to a success-filled life.

Business today is up against a myriad of complexities - disruptive competition and technologies, volatile economic forces, and a complex and evolving work force. There is unending pressure to do more with less, deliver short-term goals while driving long-term sustainability, all while finding and retaining the top talent to get it done. Learning how to navigate these pressures is the difference between a thriving business and a dying one.

The Sunday Times number-one best seller. How people succeed and how you can, too. Alastair Campbell knows all about winning. As Tony Blair’s chief spokesman and strategist, he helped guide the Labour Party to victory in three successive general elections, and he’s fascinated by what it takes to win. How do sports stars excel, entrepreneurs thrive, or individuals achieve their ambitions? Is their ability to win innate? Or is the winning mind-set something we can all develop?

Discover simple-to-use techniques to forge lasting and professional relationships in any corporate environment. Learn the art of Increasing Career Exposure and leveraging every interaction to propel your career forward. Whether you're struggling to communicate with your boss or looking to broaden your professional network, this book offers Effective Communication with Bosses and Building Professional Networks strategies that work.

Too much stress can ruin our days and shorten our lives. It ages us, harms relationships, and impairs job performance. Excessive stress can exacerbate almost any medical condition, including obesity, heart disease, chronic pain, depression, and headaches. And in our busy lives, reducing stress can seem like just one more time-consuming and overwhelming task. The good news is that some of the best stress reduction techniques can be done in seconds! Relaxation on the Run, entertainingly delivers a toolbox full of simple and effective stress reduction techniques. Learn to relax for a healthier...

This is the kind of book that you don’t read once; you read it forever.—Jay Baer, president of Convince and Convert and author of Hug Your Haters: How to Embrace Complaints and Keep Your Customers Social media has changed customer service forever. It has shifted power from brands to consumers, requiring a different way of thinking about customer engagement. Dan Gingiss has interviewed dozens of business leaders on his podcast, Focus on Customer Service. From those conversations and his own real-world experience at multiple Fortune 300 companies, Gingiss has developed a series of best ...

"Success by Letting Go: How Caring Less Can Lead to More Achievements" Are you overwhelmed by constant distractions, obsessed with perfection, or caught up in the opinions of others? It’s time to let go. Discover the surprising secret that successful people know: the less you care about the things that don’t matter, the more you can achieve what truly does. In "Success by Letting Go: How Caring Less Can Lead to More Achievements," you’ll learn how to break free from the chains of overthinking, digital noise, and the pressure to be perfect. This book will guide you through practical ...

Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

Ownership Unlocked: 4 Principles to Build Self-Driven Teams That Take Initiative, Innovate, and Win, gives you a proven framework to transform uninspired teams into passionate "owners" who take initiative and deliver extraordinary results—without micromanaging or burning out. Fortune 500 veteran and PhD researcher Dr. Matthew F. Wilson reveals the secrets behind psychological ownership—the invisible force that motivates people to treat the business like their own.

This ex-Navy Seal turned world-famous chef is cooking up a lot more than just his scrumptious recipes. Cooking under Lucas should’ve been a dream come true, but this grumpy chef runs his kitchen like a combat unit. Each day is a battle for a mostly cheerful and adventurous pastry chef like me. Under that rock-solid chest though is a heart that cares. He hides a side that’s quiet, thoughtful, even kind. The more we work together, the more I feel a bond building between us. I notice the way his gaze lingers on me, his hand brushing mine, resting for a moment longer than necessary. The ...

Many people suffer from Nice Guy Syndrome - they're held back from higher levels of success by being too selfless at work. It's a tricky problem, because if you start to think that being nice is bad, it's easy to overcompensate with selfishness, intimidation, and intense aggression. The founders of Nice Guy Strategies teach that nice is not about being weak or soft - that you can hang on to your morals, compassion, and sincerity and still get ahead.