Technology Leadership

"A FUNNY, HARD-HITTING, SYSTEMS-THINKING APPROACH TO BUSINESS & IT!" Most books: Here's *my* opinion on how to do technology. UNF*CK IT!: Here's a process to analyze your Business & IT and to apply systems-thinking & continuous improvement methodologies to improve your business-technology alignment. A PG-rated rewrite of the author's first title, UNSUCK IT keeps all of the humor and pop-culture references but none of the language that would make a sailor blush. UNSUCK IT! presents a comprehensive, systematic plan to improve IT performance, Business-IT alignment, & reduce IT costs. Using six...

In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.

"A FUNNY, HARD-HITTING, SYSTEMS-THINKING APPROACH TO BUSINESS & IT!" Most books: Here's *my* opinion on how to do technology. UNF*CK IT!: Here's a process to analyze your Business & IT and to apply systems-thinking & continuous improvement methodologies to improve your business-technology alignment. With a liberal amount of F-bombs added for salty goodness. Full of pop-culture references and language that would make a sailor blush, UNF*CK IT! presents a comprehensive, systematic plan to improve IT performance, Business-IT alignment, & reduce IT costs. Using six hard-hitting case studies ...

Ricky’s forces have beaten back the Empire of Man’s attempted invasion of Earth, though he suspects that was a fact-finding mission in force. While doing so, his Navy has captured members of an alien spacefaring species currently known as the Kinaklyn. Ricky has the first known vocal conversation with the Kinaklyn people with very positive results. Now, he needs to figure out a way to get to their home worlds, which are located on the far side of a fair portion of the Empmen’s space. Space Marine Major Amy Brella is Ricky’s pointwoman in dealing with the Empmen. She leads the ...

Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a “new normal” and sends businesses scrambling for how to rethink themselves to operate under these new conditions. K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently audited high reliability and just culture model, offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success.

Since the days of the dot-com bubble in the late 1990s, no industry has made a greater global impact than Silicon Valley. And few individuals have done more to shape Silicon Valley than billionaire venture capitalist and entrepreneur Peter Thiel. From the technologies we use every day to the delicate power balance between Silicon Valley, Wall Street and Washington, Thiel has been a behind-the-scenes operator influencing countless aspects of contemporary life. But despite his power and the ubiquity of his projects, no public figure is quite so mysterious.

Las primeras cuatro décadas del internet nos han proporcionado, entre otros avances, el correo electrónico, la "world wide web", las redes sociales, y el almacenamiento en la nube. Todo ello, nos ha permitido reducir los costes de investigar, colaborar, e intercambiar información y ha ocasionado la aparición de nuevos medios de comunicación y entretenimiento.

Hypothesis-Driven Development (HDD) is an emerging approach to digital product management for both business people and engineers. It emphasizes rigorous, continuous experimentation as a way to both minimize waste and focus teams’ creative capabilities in directions that drive growth and innovation.

Mastering Professional Scrum is for anyone who wants to deliver increased value by using Scrum more effectively. Leading Scrum practitioners Stephanie Ockerman and Simon Reindl draw on years of Scrum training and coaching to help you return to first principles and apply Scrum with the professionalism required to achieve its transformative potential. The authors aim to help you focus on proven Scrum approaches for improving quality, getting and using fast feedback, and becoming more adaptable, instead of “going through the motions” and settling for only modest improvements.

Embark on a transformative journey with "Guardians of Integrity," a strategic blueprint meticulously crafted for C-Suite executives and Compliance leaders navigating the complexities of modern business. In this invaluable guide, Matej Pollick draws upon a wealth of real-world experiences, ethical philosophy, and insights from the forefront of business literature. This book transcends the conventional boundaries of leadership literature, offering a seamless integration of integrity, ethics, and compliance standards tailored for organizations of all sizes. Through practical examples and ...

It Depends: Writing on Technology Leadership 2012-2022, a collection of essays and articles by technology executive Kevin Goldsmith, is a must-listen for current or aspiring engineering managers, directors, and senior technology executives. With over thirty years of experience in leadership roles at industry-leading technology companies like IBM, Silicon Graphics, Microsoft, and Adobe, as well as early-stage startups and unicorns like Spotify, Avvo, Anaconda, and DistroKid, Goldsmith shares his knowledge about leading technology teams and larger organizations in this book.

Few organizations solve as many impossible problems as NASA's Jet Propulsion Laboratory, and nobody knows more about leading rocket scientists to unlikely breakthroughs than Adam Steltzner. As the phase lead and development manager for EDL (entry, descent, and landing) of the Curiosity rover to Mars, Steltzner spearheaded the creation of one of engineering's wackiest kluges - the sky crane, which allowed the heaviest rover in the history of space exploration to land on Mars unscathed.

In Trustworthy AI, award-winning executive Beena Ammanath offers a practical approach for enterprise leaders to manage business risk in a world where AI is everywhere by understanding the qualities of trustworthy AI and the essential considerations for its ethical use within the organization and in the marketplace. The author draws from her extensive experience across different industries and sectors in data, analytics and AI, the latest research and case studies, and the pressing questions and concerns business leaders have about the ethics of AI.

Generative AI, biometrics, spatial computing, electric vehicles—new technologies like these are reshaping organizations at the hybrid office, on factory floors, and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating—and avoid falling victim to disruption? The Year in Tech 2025 will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment.

The Influential Product Manager teaches product managers how to behave at each stage of the product life cycle to achieve the best outcome for the customer. Product managers are under pressure to drive spectacular results, often without wielding much direct power or authority. If you don’t know how to influence people at all levels of the organization, how will you create the best possible product?

Our lives are on the verge of being reshaped by advanced technology. Fast Forward Investing provides the knowledge and insight you need to build and maintain your portfolio accordingly. Author Jon D. Markman is a veteran tech investor, money manager, and award-winning author of the popular daily newsletter Tech Trend Trader. There's no one more qualified to help you design a portfolio that extracts huge profits from the shares of public technology companies and helps you augment your gains with conviction during stretches of high volatility.

Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.

This book breaks through both the hype and the doom-and-gloom surrounding automation and the deployment of artificial intelligence-enabled—“smart”—systems at work. Management and technology experts Thomas Davenport and Steven Miller show that, contrary to widespread predictions, prescriptions, and denunciations, AI is not primarily a job destroyer. Rather, AI changes the way we work—by taking over some tasks but not entire jobs, freeing people to do other, more important and more challenging work.

Imagine a world where companies can move successfully into the future, where these brittle solutions are replaced with a flexible, simple approach that also delivers enterprise-grade capabilities. This book introduces asset operations management (AOM), an operating principle founded on the belief that asset-intensive organizations have much to gain by adopting new approaches to data, collaboration, and communication—all supported by modern, consumer-grade technology experiences.

By accepting the CEO job at Hewlett-Packard, an iconic company that had lost its way, Carly Fiorina confirmed her status as the most powerful businesswoman in America. But she also made herself a target for everyone who disliked her bold leadership style and resented her rapid rise. For six years, as she led HP through drastic changes and a controversial merger, Fiorina was the subject of endless analysis, debate, and speculation.