Social Services

Your guide to becoming an explanation specialist. You've done the hard work. Your product or service works beautifully - but something is missing. People just don't see the big idea - and it's keeping you from being successful. Your idea has an explanation problem. The Art of Explanation is for business people, educators, and influencers who want to improve their explanation skills and start solving explanation problems.

Leading marketing practitioner and thought leader Joe Federer draws on evolutionary biology, anthropology, neuroanatomy, and psychology, as well as more than a decade of hands-on experience, to explain why people act so differently in various online spaces and what they are seeking from participating in each one.

In the age of the Web, smartphones, and social networks, every action an organization takes can be exposed and critiqued in real time. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. Don Peppers and Martha Rogers argue that the only sane response to these rising levels of transpar­ency is to protect the interests of customers proac­tively - even if that requires spending extra money in the short run to preserve your reputation and cus­tomer relationships in the long run.

Drawing on new archival research, Robert Service's gripping new investigation of the final years of the Cold War - the first to give equal attention to the internal deliberations from both sides of the Iron Curtain - opens a window onto the dramatic years that would irrevocably alter the world's geopolitical landscape and the men at their fore.

In The Fight, Dan Bongino picks up the story where his New York Times best-selling book Life Inside the Bubble ends to tackle current political and security issues and offer new solutions. From Hillary's emails to the security failings at the White House (including the drone crash and the fence jumper); from Charlie Hebdo to Bowe Bergdahl - the author examines how our current administration has allowed our security efforts to lapse both at home and abroad.

Introducing "How To Write Your Own Successful VA Claim For Service-Connected Disability Compensation (A VA Claim Guide For Veterans)" by Nicasio Rios Jr. This comprehensive guide is designed to help veterans navigate the complicated veterans benefits and claims process.

The government is a vast, complex system that citizens pay for, rebel against, rely upon, dismiss, and celebrate. It’s also our shared resource for addressing the biggest problems of society. And it’s made up of people, mostly unrecognized and uncelebrated, doing work that can be deeply consequential and beneficial to everyone. Michael Lewis invited his favourite writers to find someone doing an interesting job for the government and write about them.

Tadesse’s inspiring journey unfolds against the backdrop of Seattle's homeless crisis. Once a homeless youth navigating the harsh streets, Tadesse transforms his life through determination, mentorship, and the power of community. This compelling narrative explores the complexities of homelessness, the impact of systemic failures, and the importance of compassion and accountability in addressing this pressing social issue. This book isn't just a memoir; it is a call to action. Tadesse advocates for meaningful reforms in social services, emphasizing the need for transparency, effective ...

2030: A Blueprint for Humanity’s Exponential Leap explores the transformative technologies poised to reshape our world over the next decade. Written for investors, executives, policymakers, educators, and curious individuals alike, this book delivers powerful insights into the technological revolution ahead, offering predictions and actionable strategies to thrive in a rapidly evolving landscape. From quantum computing, AI, robotics, to 3D printing, space travel, and beyond, 2030 examines how these advancements will impact every facet of life.

Guy Burgess was the most important, complex, and fascinating of "The Cambridge Spies" - Maclean, Philby, Blunt - brilliant young men recruited in the 1930s to betray their country to the Soviet Union. An engaging and charming companion to many, an unappealing, utterly ruthless manipulator to others, Burgess rose through academia, the BBC, the Foreign Office, MI5 and MI6, gaining access to thousands of highly sensitive secret documents which he passed to his Russian handlers.

Over two million expats live the dream life in Dubai: rides in the desert, man-made islands, and all the beauty and mystery of a cosmopolitan English and Arabic-speaking hub. They also experience the property bubble, traffic jams, and the unbearable summer heat.Thousands of maids serve these expats, cleaning their villas and apartments seven days a week, battling tirelessly to keep the sand and dust away. MAID IN DUBAI is the harrowing journey of one such maid.Meet Aubrey, a Filipino girl who works for a cleaning agency in Dubai. Aubrey sees a city that is quite different from the one ...

Master Sergeant Jan W. “Dutch” Wierenga is a little known but highly respected Special Forces and CIA legend. He has served the USA for 60 years in total, in some of the most dangerous and difficult circumstances imaginable. Born in Indonesia in 1936, he and his family spent a total of four years imprisoned in Japanese and Indonesian internment camps under unspeakably harsh conditions. They were rescued under fire by British Gurkha troops in 1946. He was running jungle combat patrols by age 16, and emigrated to Holland by cargo ship in 1955.

Since its founding in 1995, the FSB, Russia's Federal Security Service, has regained the majority of the domestic security functions of the Soviet-era KGB. Under Vladimir Putin, who served as FSB director just before becoming president, the agency has grown to be one of the most powerful and favored organizations in Russia. The FSB not only conducts internal security but also has primacy in intelligence operations in former Soviet states.

Drawing upon principles of stress management, cognitive behavioral therapy, positive psychology, mindfulness, and teacher experiences, Awakened helps you develop thought habits that produce a greater sense of satisfaction, motivation, and purpose. Learn how to renew your mind and take a fresh approach toward the challenges of teaching!

Filing for VA disability benefits should be simple—submit your medical records, prove your service connection, and receive the compensation you deserve. But for many veterans, it’s anything but easy. The VA disability system is complicated and full of red tape, leaving thousands of veterans denied benefits or stuck with low ratings. In "Denied: Your VA Disability Claim", you’ll discover why so many claims are rejected and how to fix it. This guide provides practical advice to strengthen your case and successfully fight for your benefits.

Abraham Bolden was a young African American Secret Service agent in Chicago when he was asked by John F. Kennedy to join the White House Secret Service detail. For Bolden, it was a dream come true—and an encouraging sign of the president's vision for a new America. But the dream quickly turned sour. Bolden found himself subjected to open hostility and blatant racism, and he was appalled by the White House team's irresponsible approach to security. In the wake of JFK's assassination, Bolden sought to expose the agency's negligence, only to find himself the victim of a sinister conspiracy.

As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time-from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach - public interest technology - that has the potential to transform the way governments and nonprofits around the world solve problems.

Forged during the tumultuous aftermath of Partition in 1947, the Inter-Services Intelligence Directorate (ISI) has grown to become the preeminent intelligence service in Pakistan. Its capabilities are comprehensive, its remit covers both foreign and domestic intelligence, and it is one of the most feared and respected agencies of the Global South. Pakistan's ISI provides an up-to-date and detailed introduction to the ISI and its historical evolution.

Do you need traffic to your website or online product? It might surprise you, but did you know there are only 9 unique types of Internet Traffic? Five types are free and four types are paid. The 9 Mountain framework will simplify and organize how you approach getting traffic. it’s no secret e-commerce is a proven way to generate income, build a strong business, and a comfortable retirement. But without the ability to generate lots of your own traffic, you are at the mercy of Amazon, eBay or other larger marketplaces. That’s why for the first time ever, I’m sharing our 9 Mountains of ...

Being a Secret Service agent is one of the most treacherous jobs in the world and never more so than in today's highly polarized America. Facing threats from fence jumpers and manifesto writers, and from murderous terrorists and sophisticated spies, protecting the president is harder than ever. In an age of hyper-partisan politics, emotions are high and threats are everywhere. On top of that, with international tensions reaching a boiling point, it's harder than ever to determine friend from foe.