Self Management

Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.

Find inspiration to kick start your new career! Whether you are looking for a career change, have been made redundant, or are a work-at-home mum looking for freelance work online, you will find a wealth of ideas in John Cosstick’s new eBook. This valuable freelancers’ guide is written for those looking for inspiration for self-employment and freelance work from home. Looking for work is always daunting, but paid work from home is particularly hard to find if you don’t know where to look. If you have been in the regular work-force for a number of years, you may not be aware of a whole ...

Paradigmatic shifts in the business landscape, known as inflection points, can either create new, entrepreneurial opportunities or they can lead to devastating consequences. Rita McGrath contends that inflection points, though they may seem sudden, are not random. Every seemingly overnight shift is the final stage of a process that has been subtly building for some time. Armed with the right strategies and tools, smart businesses can see these inflection points coming and use them to gain a competitive advantage.

Leaders today must navigate their teams and organizations through unprecedented levels of uncertainty. It feels like every year there is some-game changing technology or catastrophe that gives rise to a “new normal” and sends businesses scrambling for how to rethink themselves to operate under these new conditions. K. Scott Griffith, a former airline pilot, socio-technical physicist, and author of the first independently audited high reliability and just culture model, offers practical and proven methods to build processes that will withstand the winds of uncertainty while driving success.

Today, burnout and depression are at record levels, driven by a combination of intense workplace competition, oppressively ubiquitous social media encouraging comparisons with others, the quest for elite credentials, and helicopter parenting. Society continually broadcasts the need to want more, and to be perfect. Gathering a wide range of contemporary evidence, Curran calls for both introspection and broader, societal change. He shows what we can do as individuals to resist the modern-day pressure to be perfect, and in so doing, win for ourselves a more purposeful and contented life.

"Absolutely amazing! It completely shifts your paradigm for life. One of the most wonderful things about it is that the results are immediate. My whole perception and relationship to money has undergone a major, substantial change." (Chris Attwood, writer and teacher, California)

Everyone recognizes leaders with "presence." They stand out for their seemingly innate ability to command attention and inspire commitment. But what is this secret quality they exude, exactly? Executive and CEO coach Kristi Hedges demystifies this elusive trait, revealing that leadership presence is the intersection of outward influencing skills and internal mental conditioning. Using her I-Presence model, the author shows how anyone-regardless of position or personality-can strengthen their impact.

Your life is serious business, but who says you can’t find joy along the way? As a person with unique gifts to offer, it is your responsibility to use your talents wisely and it is your right to enjoy yourself while doing so. Just as a successful business requires a mission and a plan, so does a fulfilling life. In The Joy of Strategy, Allison Rimm provides a structured, step-by-step program to create a business plan for your life.

Juggling Elephants tells a simple but profound story about a universal problem - too much to do, too many priorities, too much stress, too little time. If your life has gotten as crazy as a three-ring circus, this book will really help you get your priorities straight.

Amazon is the fastest company ever to reach $100 billion in sales, and they didn’t reach that landmark by staying in their comfort zone. Risk-taking is the key that unlocked the door to growth at Amazon, but those risks were (and are) intentional, calculated, and strategic. Thomas Edison believed: “I have not failed. I've just found 10,000 ways that won't work.” Like Edison, Amazon’s founder Jeff Bezos has also linked experimentation and failure with growth and success.

How working parents can lead more purposeful lives, characterized by harmony, connection, and impact.

Garry Kasparov, el gran maestro del tablero, explica cómo las soluciones a los problemas cotidianos requieren de las mismas artes y técnicas que el ajedrez: conocimiento, preparación, estrategia y cálculo de las variantes.

Jack Welch knows how to win. During his 40-year career at General Electric, he led the company to year-after-year success around the globe, in multiple markets, against brutal competition. His honest, be-the-best style of management became the gold standard in business, with his relentless focus on people, teamwork, and profits.

In The Infinite Game, Sinek applies game theory to explore how great businesses achieve long-lasting success. He finds that building long-term value and healthy, enduring growth - that playing the infinite game - is the only thing that matters to your business.

Even if you love your job, you probably have days when almost nothing goes right. Collecting the most inspirational passages from his landmark mega-best sellers How to Win Friends and Influence People and How to Stop Worrying and Start Living, Dale Carnegie's How to Enjoy Your Life and Your Job will help you create a new approach to life and get the most out of yourself - all the time.

Are you feeling overwhelmed by that prediabetes diagnosis? Tired of diets that leave you hangry and workouts that feel like punishment? Well, buckle up, buttercup – your health revolution starts now! This isn't your grandma's diabetes book (unless your grandma is a comedian with a PhD in nutrition). It's a witty, no-nonsense guide to kicking prediabetes to the curb and reclaiming your vitality. Inside, you'll discover: • Why your body isn't the enemy (it's just speaking a language you haven't learned yet) • How to turn your kitchen into a flavor paradise (no cardboard-tasting diet ...

Author Bedros Keuilian, founder and CEO of Fit Body Boot Camp and known as the "hidden genius" behind many of the most successful brands and businesses throughout multiple industries, will teach you how to break out of the sea of mediocrity, get singularly focused on your purpose, and do what it takes - not only to achieve but dominate your goals.

Brad Lomenick, former president of Catalyst, shares his hard-earned insights from more than two decades of work alongside thought-leaders such as Jim Collins and Malcom Gladwell, Fortune 500 CEOs and start-up entrepreneurs. Operating within the framework of three core character qualities – humble, hungry, hustle – Lomenick identifies 20 essential leadership habits that help listeners embody those qualities.

Dave Ramsey's New York Times best-selling guide to better living through financial security, now completely revised and updated.

En un mundo donde el pensamiento constante puede convertirse en una trampa, este audiolibro te invita a un viaje de autodescubrimiento y liberación mental. Descubre cómo superar los límites de los pensamientos negativos y recupera el control de tu mente para alcanzar tus objetivos.