Safety Management

Press Ganey's chief nursing officer Christina Dempsey has worked everywhere in healthcare, from the ward floor to the hospital boardroom. She has also experienced the system as a patient and as a family member of a critically ill patient. In The Antidote to Suffering, this 30-year healthcare veteran and patient-experience thought leader argues that the key to improving healthcare is to reduce the suffering - physical, psychological, and emotional - of patients and caregivers alike through Compassionate Connected CareTM.

At 3:17 AM, Sarah Chen receives the call no safety leader wants: a lone worker is critically injured, lying undiscovered for hours. Suddenly, abstract safety protocols become devastatingly real. "Protecting the Isolated" is an essential resource for environmental health and safety (EHS) professionals seeking effective, practical strategies to source, implement, and manage lone worker safety solutions. Through the compelling narrative of Sarah Chen's transformative journey at Meridian Utilities, readers gain insight into navigating organizational resistance, outdated technologies, and ...