Real Leadership

"What does a workplace utopia look like to you?" This is the question Dr. Ella F. Washington asks company leaders, and often she hears about an ideal vision of an organization that values diversity and inclusion and wants employees to bring their whole selves to work. But how can you get there? Organizations have largely missed the mark when it comes to creating environments where all employees thrive in an equal and equitable way, because they treat diversity, equity, and inclusion (DEI) as a program that gets done rather than the necessary and difficult journey it is.

Any of us may be called to lead, for a short time or a longer one, in a large or small group, and almost all of us are capable. I wrote this book with leaders of all kinds of organizations in mind, not just CEOs of corporations, but rather anyone who finds themselves in a position of leadership. This includes department heads, scout leaders, heads of not-for-profits, work group leaders, church leaders, school principals - literally anyone who finds themselves in a position of leadership, for whatever timeframe, at whatever stage of an organization’s development.

Customer service goals have been articulated, messages drilled, and incentive programs created. But many employees still deliver lackluster service. What does it take to get them functioning as stellar frontline representatives of the company? Rather than offering another set of tactics for improving customer service, this audiobook takes a novel approach by rooting out the real reasons employees aren’t delivering the service they should.

DEI work is getting a bad reputation. But that’s because it’s not being done right, say veteran diversity consultants James O. Rodgers and Laura Kangas. Too many organizations are treating diversity training as a quick-hit, low-cost, check-the-box activity. Effective diversity training involves behavioral change based on adult learning theory. It is rigorous, deeply personal, experience based, and, if done well, life changing. Rodgers and Kangas offer a complete guide, from design to implementation to results.

Imagine if you could list and sell more homes and still have time to read, exercise, sleep, and spend time with your family! The only productivity guide based on solid research and interviews with real estate moguls, billionaires, millionaires, entrepreneurs, Olympic athletes, and successful business executives.

With her trademark humor and engaging frankness, artist Veronica Dearly guides us on a journey into the parts of life that often leave us floundering. Taking inspiration from the popular Wheel of Life coaching tool, How To Do Hard Things explores key areas in turn, from mental health, mindset and the dangers of overthinking, through fitness and body image, career, love, spirituality, family, money, fun and friends, to finding your direction, setting your own goals and preparing for change.

The single most effective step any real estate agent can take to raise his or her business to higher levels is to work from an effective business plan. Whether new to the business or already a top producer, every agent can benefit from the three parts of an effective plan - establishment of meaningful goals, determination of effective methods, and a means for staying on track. In this book by longtime real estate broker, trainer, mentor, and coach Matt Williams, you will learn why working from a detailed plan is critical to your success.

Candid conversations with top leaders around the world on how they approached pivotal moments in their careers.

In Start with a Win: Tools and Lessons to Create Personal and Business Success, CEO of RE/MAX Holdings Adam Contos delivers a powerful exploration of how leaders process information and lead boldly, especially (or even) during times of crisis. Packed with the practical lessons he learned as the leader of one of the most recognized real estate brands in the world, the book shows you how leaders recognize emotion, chaos, and fear and transform those negatives into opportunity.

Why is your team underperforming despite your best efforts? The answer might be uncomfortable: It’s not them, it’s you. In It’s Not Them, It’s You: The Real Reason Sales Leaders Fail, you’ll uncover the hidden reasons why leaders struggle and how to transform your approach to achieve breakthrough results. This book doesn’t rely on tired sales tactics or surface-level fixes. Instead, it focuses on the one variable you can fully control: yourself. Discover how to: Stop reacting to problems and start solving them strategically. Build systems that remove guesswork and deliver ...

In Real Women, Real Leadership, 24 women leaders describe their personal journeys to the top, providing deep insight and a fascinating perspective on "making it" as a woman in the male-dominated business environment. They discuss their experiences and offer guidance on topics such as balancing family and career, building alliances, mentoring and being mentored, and overcoming obstacles in the business world, which is still dominated by men in the senior levels of management.

Are you ready for the age of the never satisfied customer? McKenna explains how to manage companies in the "real time" world, drawing upon his experience as an entrepreneur and his work with over 300 start-ups.

This new book aims to help leaders develop an efficient and effective hiring process, so the firing process happens less often and when it does, both parties are on the same page. Whether the leader is a young entrepreneur or an experienced business owner, hiring and firing well is one of the most important skills to possess.

Randal Wimmer offers a refreshing take on entrepreneurship, steering clear of tired motivational platitudes and business clichés. Instead, he shares hard-learned lessons using real-world examples and actual business scenarios. In Good Enough, Wimmer presents a structured, repeatable startup framework that propelled his companies to penetrate new markets and secure lucrative contracts worth hundreds of millions of dollars. If you're ready to transform your entrepreneurial dreams into reality, this book is your roadmap to success!

Walk the Walk shows how aspiring leaders must inspire and teach us through their own actions. Deutschman's analysis is informed by his two-decades of experience as a journalist covering the most prominent business figures of our times. He portrays dramatic and illuminating examples of leadership - not only in business but also in politics, the military, education, and social change.

This powerful collection of stories reveals how the world's leading women in business have overcome some of life's biggest challenges to reach the top of their professions. This is an audiobook written for every current and aspiring leader, revealing the things that leaders rarely talk about; the behind-the-scenes struggles. The women in these stories are powerful, internationally diverse and have impressive leadership accomplishments.

In the first collection of stories, celebrated leaders deliver inspiring accounts about how they have overcome deep trauma to serve others. Stories include rediscovering personal passion, healing from abuse, the struggles of motherhood, addiction, sobriety, caring for aging parents, moving on after divorce, and the importance of community. Through their pain, these authors remove the veil that covers mental health awareness to show others what is possible. By looking within and accepting help from external sources, they have transformed into a group of coaches, speakers, and advocates in ...

In the third collection of Heal to Lead stories, inspirational leaders share their personal journeys about how they overcame difficult situations to lead others. Stories include overcoming addiction, navigating the challenges of grief, embracing life transitions, breaking cycles of abuse, and finding courage and peace during challenging times. Consisting of twenty-three short stories, Heal to Lead: Stories to Turn Your Wounds Into Wisdom, Volume Three, includes a powerful collection showcasing individual resilience and determination to not only embrace life’s challenges but to use that as...

Despite the anticipated senior tsunami in population emerging across the nation, success in the senior living industry is not guaranteed. In this thought-provoking audiobook, management consultant Jill Johnson discusses the nine market forces that will influence on-going success in an industry over-saturated with competition and complexity. Market Forces offers insight on how these key trends influence the industry and the implications they may have on your occupancy, operations, programming, and desirability of your site.

In this helpful how-to, author Tom Kendrick reveals field-proven principles for navigating high-pressure situations, so you can overcome any obstacle. Even with a terrific project management program in place, problems can arise to derail your team’s hard work. This book explores a wide range of challenging scenarios and practical solutions and is packed with insightful answers to over 100 of your most urgent project management questions.