Professional Services

It is commonly believed that the work of a waiter consists of taking orders and carrying dishes properly. However, this book aims to give new meaning to the profession and show that the true value of a waiter lies in their ability to help us have a nice time while we recharge our energies.

Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.

In the 1990s, Steve Farrell cofounded and led two high-growth technology companies based in Silicon Valley that were featured in the INC500 and spanned the United States and Europe. A New Universal Dream is the inspiring story of Steve's journey from the pursuit of wealth and traditional ideas of success toward a more fulfilling life of caring and service to others and to humanity. It's also the story of the potential each of us has for profound change.

Having worked in the emergency services for more than 15 years, Dan Farnworth has seen it all. There was the time he was called to take away a dead body - only for the 'corpse' to jolt back into life and demand to know what he was doing in her house. Earlier in his career, he unwittingly disturbed a crime scene as he shared the sad news of the victim's death with her son.

When you think of a great business, you often think of its clients. They’re not just happy customers; they’re raving fans who’ll take time out of their day to tell you or anyone within range just how much they love that business. They’ll line up before dawn for its latest product offering, create buzz, and treat the brand as a personal status symbol. Does your business have super-fans like this? Do you want them? If so, ...And the Clients Went Wild! is your essential marketing toolbox.

When should you rebrand your professional services firm, and how do you know if you’re ready? Bold Brand™ is a framework and best-practices approach to help professional services firms identify a niche, position themselves within that niche, and build a compelling brand. In this book, author Josh Miles walks you through a proven process that will show you how to find your niche, position the business, and develop a Bold Brand.

Horrifying, heartbreaking and eye-opening, these are the stories, the patients and the cases that have characterised a career spent behind bars. The no-holds-barred memoirs of a GP who went from working at a quiet suburban practice to treating the country’s most dangerous criminals - first in young offenders’ institutions, then at the notorious Wormwood Scrubs and finally at Europe’s largest women-only prison in Europe, Bronzefield.

Steve Rangoussis has been there. He started his first career as a sales rep, learning the ropes and steadily climbing the sales ladder. Nearly 25 years later, Steve has served in just about every position in the sales hierarchy, uniquely qualifying him to demystify the sales world for sellers and non-sellers, alike. Sometimes, sales feels like alchemy. Sometimes, it feels like science. Sometimes, it feels like a foreign world, hard to penetrate and even harder to successfully navigate, with its particular jargon, professional pressures, and overall culture.

The most consequential war in human history is being fought right now. A silent battle between the ruling elites and common people will determine the fate of our future. Winning restores power to the people, losing means continued corruption, manipulation, wealth, and control in the hands of the moneyed elites. Full of wisdom and practical strategies, this book teaches how humans can disconnect from the false reality of the elites by fostering fifteen crucial character traits. Armed with the truth and good character, humans will choose what is morally and ethically right. We will regain ...

Chief Loren Culp stood up for the rights of citizens in the face of a statewide initiative to restrict gun rights that he believed went against his oath of office. Was it the right thing to do? Whether you are liberal or conservative, pro-gun or anti-gun, you will find the information provided in this book compelling. Many have said that police just need to enforce the law because they are law enforcement. Chief Culp says "that’s not true". Who is right? Get an inside look at why Culp chose to uphold the constitution and defend your right to bear arms.

New York State Notary Law made simple. Come experience what thousands have already learned. We've taken the guesswork out for you in a simple to understand format. This book was written by the #1 Notary Trainer in New York State. She has been training for 25+ years. Her hard work has been published and quoted in newspapers and magazines articles throughout New York State. Notably, she has been recognized by organizations of her industry and interviewed on the radio.

Rick Bucher had a normal enough childhood, but his life has been extraordinary since. An adventure sports athlete, racer and instructor, Rick served as a firefighter/paramedic/rescue tech in Scottsdale, Arizona for 27 years. He answered over 16,000 calls for service.

Discover the power of empathy and transform your relationships, communities, and organizations with "Compassionate Connections," an essential guide to fostering compassion and understanding in a diverse world. This groundbreaking eBook uncovers the secrets to establishing meaningful connections and bridging the cultural divides that have separated us for far too long. Unlock your potential to become an empathetic leader and catalyst for social change with insightful chapters that delve into topics such as understanding empathy, overcoming implicit bias, nurturing compassionate partnerships,...

Compiled from hours of interviews drawn from the eponymous National Geographic documentary, this inspiring book from world-renowned infectious disease specialist Anthony Fauci shares the lessons that have shaped the celebrated doctor's life philosophy, offering an intimate view of one of the world's greatest medical minds as well as universal advice to live by.

The Life in the UK Test is hard - there's no denying that. In fact, data shows that more than 30% of people fail on their first time. We understand your reasons for staying in the UK - it's a tremendous country offering incredible opportunities for families, workers, and business owners. But your next hurdle is passing the Life in the UK Test. So, what can you do to improve your chances? Our comprehensive guide was created to guide you through passing the exam as fast & as easily as possible.

Thirty years ago, as a young man working at a facility for children with autism, Dale DiLeo was shown a tiny, hot, and smelly bedroom. Reserved for those least trusted by staff, this room was locked–from the outside–all night long. It was named after Raymond, the room’s perennial resident. Raymond’s Room makes a compelling case that people with disabilities are still locked away from the rest of society. They may not be housed in rooms like Raymond’s, but they are placed in facilities and programs run by a public monopoly unwilling to change. Using research, anecdotes, humor, and ...

For centuries, plants have been used for survival, food, and healing, creating a strong connection between man and nature. Ancient healing systems, developed and refined over hundreds or thousands of years, and passed down from generation to generation kept cultures healthy. Remarkably, today's science has proven our ancestors correct in many of their discoveries of the healing properties of medicinal plants. Revitalized by scientific validation, a renewed interest in traditional medicinal plants is occurring among the public and scientific community. Monographs of Rare and Exotic Essential...

Modern multigenerational nursing cohorts come with their own unique challenges, but they can also be leveraged to retain staff and increase organizational effectiveness. The key, according to organizational psychology practitioner Dr. April L. Jones, PhD, is to identify and work with each generation's unique values and work ethic.

A chance encounter with a strange beast sends Idiom Lee into a galaxy, teeming with life and trouble. Can he bring a little humanity to an utterly cold cosmos? Find out in this epic space opera adventure.

This essay comes from the NPR series This I Believe, which features brief personal reflections from both famous and unknown Americans. The pieces that make up the series compel listeners to rethink not only what and how they have arrived at their beliefs, but also the extent to which they share them with others.