Professional Services

Imagine the following situation: you were invited to a private meeting. In this meeting, you are with the greatest professionals in the world for Customer relationship management (CRM) and Customer service. Will you imagine it? This book brings advice from 30 professionals for you only, your career and your company. They belong and worked in different sectors and projects. Learn with their experiences in Ombudsmen, Customer Service, CRM, Business Intelligence, and Legislation for our sector. So, enjoy this "feast" of knowledge accumulated during decades. Once you do that, your Customer will...

"Conquer the CSCP Exam: Your Guide to Becoming an APICS Certified Supply Chain Professional" is an essential resource for individuals aiming to achieve the prestigious Certified Supply Chain Professional (CSCP) credential from APICS. This comprehensive guide is meticulously designed to cover all the critical areas of the CSCP exam, including supply chain design, planning and execution, supply chain improvements and best practices, and compliance. Each section is structured to provide a deep understanding of the concepts, supported by real-world examples and case studies that bring ...

Do you need more customers/clients for your service-based business? Could your service business use a stream of new customers or clients that have all sort you out, instead of you soliciting their business?This guide will show you how to have your best customers or clients do the bulk of marketing or promoting your business for you. The great majority of service professionals and owners of service-based businesses recognize the importance of marketing, and yet they feel very uncomfortable about anything that even hints at "selling” or marketing. For most of them, this ultimately means ...

The Blue Square Method is a philosophy and process for the enlightened fee-for-service professional who is striving to grow on their own terms. Panoramic success requires continual refinement and optimization both personally and professionally. This actionable playbook is designed to put you on a predictable trajectory and ensure you never plateau.

Embark on a transformative journey through the realm of translation services with "Navigating the World of Translation Services with ISO 17100 Standards." This comprehensive guide serves as your compass in the dynamic landscape of the translation industry, offering invaluable insights and practical guidance for achieving excellence in translation. Comprehensive Coverage: Delve into the intricacies of ISO 17100 standards and gain a comprehensive understanding of their significance in the translation industry. From quality management to process optimization, this guide covers all aspects of ...

The most consequential war in human history is being fought right now. A silent battle between the ruling elites and common people will determine the fate of our future. Winning restores power to the people, losing means continued corruption, manipulation, wealth, and control in the hands of the moneyed elites. Full of wisdom and practical strategies, this book teaches how humans can disconnect from the false reality of the elites by fostering fifteen crucial character traits. Armed with the truth and good character, humans will choose what is morally and ethically right. We will regain ...

More and more professional services firms are “productizing” their services to grow and scale. But successfully marketing and selling standardized services or products is very different from marketing and selling traditional professional services. Commercialize, a follow-on book to Productize, explores why commercializing new ideas is the most significant stall point when B2B services organizations productize. The book then outlines how the most successful firms commercialize packaged services and new products and get to revenue impact fast and efficiently.

New York State Notary Law made simple. Come experience what thousands have already learned. We've taken the guesswork out for you in a simple to understand format. This book was written by the #1 Notary Trainer in New York State. She has been training for 25+ years. Her hard work has been published and quoted in newspapers and magazines articles throughout New York State. Notably, she has been recognized by organizations of her industry and interviewed on the radio.

Conquer the RICP Exams: Your Guide to a Career as a Retirement Income Certified Professional is a comprehensive study guide designed to help aspiring financial professionals successfully pass the RICP (Retirement Income Certified Professional) exams. Divided into three parts, this guide covers essential topics such as retirement income strategies, risk management, tax-efficient distribution planning, Social Security optimization, and healthcare planning. The guide is structured to offer practical, real-world examples and in-depth explanations, preparing readers not just for exam success but...

Transforming a B2B services business model to a more scalable, profitable, productized company can have many points of failure - but the biggest and most underserved is the cultural transformation required to support successful productization. The encore book from Eisha Armstrong and her team at Vecteris, Fearless tackles this frequent point of failure and dives deep on the change management required to build a Product-Friendly Culture. Building on the insights presented in Productize, Fearless details how shifting a business model from services to products requires a profound, fearless ...

In this first-of-its-kind book, seasoned security pros Christian West and Brian Jantzen share lessons learned from years of protecting some of corporate America's most prominent people. Full of practical, hands-on information, this guide provides a comprehensive overview of how to conceive, build and run successful executive protection programs in corporate settings. With insights that only experience in all phases of program execution can provide, the authors dig into the key questions that corporations need to ask and answer.

This is the first volume of the Lessons from the Trenches case study series. It is narrative account of two real-life cases that occurred at a small, rural hospital involving the preterm delivery of two babies between 26-28 weeks gestation. Each account is followed by two sections: Lessons Learned and Thought Questions. The focus is on the ways to foster empathy and compassionate intervention. The purpose of this case study series, Lessons from the Trenches, is to bring to life some of the vulnerabilities of the human experience and start a discussion about how we can best contribute to a ...

Conquer the CISP Exam: Your Guide to a Career as a Certified IRA Services Professional is a comprehensive study guide designed to help financial professionals prepare for the Certified IRA Services Professional (CISP) exam. Covering key topics such as IRA documentation, contributions, retirement plan portability, distributions, and retirement planning considerations, this guide provides a thorough understanding of the rules and regulations governing individual retirement accounts (IRAs). The book offers in-depth explanations of essential concepts like Roth and traditional IRAs, beneficiary ...

This book may be viewed by some as a complaint, but it's not to be as it's a call to action. I was raised by lawyers, and although I wasn't abused in the classic sense, it was horrific. Professionals are living under a facade, and this is largely a part of the government misallocating responsibility and shirking its duties to the taxpayers and masses that make up the vast majority of people living across the US and the rest of the free world. All professionals are lonely individuals and most of them suffer from major depressive disorder, narcissistic personality disorder, psychopathy, or a ...

Les Gold has been in business since age 12, when he started selling used golf clubs from his dad’s basement. Now he owns Detroit’s biggest pawnshop, American Jewelry and Loan, and is the star of the hit reality TV show Hardcore Pawn. In this entertaining, honest book, Gold takes you inside some of his weirdest, wacki­est deals and steals. From the monkey his dad once took in to pawn to the deal Gold made for a stripper pole, he has no boundaries for what he considers to be part of his business - and neither should you.

Dive into the complete guide to achieving that coveted glow without compromising on skin health. "The Safe Tan Handbook" is the definitive work you need to master the art of tanning safely and effectively. Whether you're a sun-seeker, a home-tanning enthusiast, or a tanning professional, this comprehensive guide lays out all the essential knowledge and best practices for safe tanning. Starting with an enlightening exploration into the science of tanning, this handbook debunks myths and presents clear, factual information on what tanning means for your body. It takes you by the hand through ...

Embark on a transformative journey towards legal translation excellence and ISO 20771 certification for translation agencies with "Achieving ISO 20771 Certification for Translation Agencies: Your Roadmap to Legal Translation Excellence." This comprehensive guide is your essential companion for navigating the intricate landscape of legal translation, achieving ISO certification, and establishing your agency as a leader in the field. Your Roadmap to Success: Dive into a comprehensive roadmap that guides your translation agency through the process of achieving ISO 20771 certification. From ...

This essay comes from the NPR series This I Believe, which features brief personal reflections from both famous and unknown Americans. The pieces that make up the series compel listeners to rethink not only what and how they have arrived at their beliefs, but also the extent to which they share them with others.

CEO of Hint, Inc., and author Kara Goldin turned her unsweetened flavored water into one of the most successful beverage businesses of our time. As she started to achieve her goals, Kara found herself being called “fearless”, “confident” and even “unstoppable”, but nothing could be further from the truth. In Undaunted, she shares real stories about her own fears and doubts, the challenges she encountered and what she did to overcome them to eventually build a great business and a life she loves.

Go to college or learn a trade? For Joey Snider, this common high-schooler’s dilemma was easily resolved. He was going strong as a teenage apprentice plumber. That is, until his parents packed him off to college. But Joey couldn't stay away for long, and after eight years becoming a master in his trade, he bought and built up his own plumbing and water treatment company into a multi-van, seven-figure business.