Professional Services

Imagine the following situation: you were invited to a private meeting. In this meeting, you are with the greatest professionals in the world for Customer relationship management (CRM) and Customer service. Will you imagine it? This book brings advice from 30 professionals for you only, your career and your company. They belong and worked in different sectors and projects. Learn with their experiences in Ombudsmen, Customer Service, CRM, Business Intelligence, and Legislation for our sector. So, enjoy this "feast" of knowledge accumulated during decades. Once you do that, your Customer will...

Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional. Founded in a Copenhagen loft by three 30-something friends looking to break free from corporate doldrums, Zendesk Inc. became one of the hottest enterprise software companies, rapidly growing with customers in 150 countries. But its success was anything but predestined.

More and more professional services firms are “productizing” their services to grow and scale. But successfully marketing and selling standardized services or products is very different from marketing and selling traditional professional services. Commercialize, a follow-on book to Productize, explores why commercializing new ideas is the most significant stall point when B2B services organizations productize. The book then outlines how the most successful firms commercialize packaged services and new products and get to revenue impact fast and efficiently.

AWS Certified AI Practitioner: A Business Professional's Guide An exam study guide for AWS exam AIF-C01 Second Edition (April 2025) Unlock the Power of AI on AWS – For Business Professionals Are you a business analyst, project manager, or IT professional looking to harness the potential of AI in your organization? Do you need to understand AI/ML capabilities on AWS without diving deep into the technical implementation? This comprehensive study guide is your key to mastering the AWS Certified AI Practitioner exam (AIF-C01) and advancing your career in the AI-driven business landscape. What...

Most people who didn't pass the US citizenship test is because they used the wrong study method. With our Audios, you can guarantee your success in the US Citizenship Test. Listening to the audios will help you prepare better for the test by familiarizing yourself with the pronunciation of the questions in English when the immigration officer asks them.

Up to 5 percent of the population has been diagnosed with an autoimmune thyroid disorder, and many more are predisposed to them or have yet to observe the symptoms of a silent thyroid dysfunction. Modern medicine fails to provide solutions that get to the root cause of these conditions and instead focuses on symptomatic control. Quite the opposite, numerous evidence-based natural solutions have the potential to stop the thyroid attack, balance immune function, and restore healthy thyroid function. Beating Autoimmune Thyroid Disorders Naturally guides you to a deeper understanding of the ...

Anthony Fauci is arguably the most famous–and most revered–doctor in the world today. His role guiding America sanely and calmly through Covid (and through the torrents of Trump) earned him the trust of millions during one of the most terrifying periods in modern American history, but this was only the most recent of the global epidemics in which Dr. Fauci played a major role. His crucial role in researching HIV and bringing AIDS into sympathetic public view and his leadership in navigating the Ebola, SARS, West Nile, and anthrax crises, make him truly an American hero.

Exploiting elaborate and aggressive marketing strategies, Big Pharma has seized hundreds of billions of dollars over the last several decades by creating customers instead of cures. Their unlimited and entrenched influence among medical schools, governments, medical professionals, regulatory bodies, policy makers, and consumers has created a population dependent on drugs to feel good. Drugs are not the only answer to health! A mounting body of evidence suggests that essential oils work by influencing some of the same pathways and mechanisms of action as drugs, without the harsh side effects...

Getting ahead requires you to think strategically, embody specific values to help you stand out amongst your peers, and successfully navigate and build relationships with internal stakeholders. ‘How to Advance Your Career in Professional Services Marketing’ takes a deep inside look into how to go from a junior role to a senior role within the world of professional services marketing. Previously, if one wanted to learn how to advance their career within the industry in marketing and career management, they would have to learn on the job, read multiple books and combine the information of...

Unlock the Secret to Attracting Affluent Clients—Without Chasing, Discounting, or Playing the Mass-Market Game. Affluent clients aren’t buying what everyone else is. They crave experiences, relationships, and brands that feel like they were built just for them. In The Power of Exclusivity, top affluent marketing strategist Mark Satterfield reveals how to create prestige, scarcity, and allure around your services—so elite clients come to you, not the other way around. Inside, you’ll discover: How to craft a brand that signals status and trust to the ultra-wealthy Real-world ...

In the newly revised second edition of AWS Certified Cloud Practitioner Study Guide: Foundational (CLF-C02) Exam, a team of veteran IT professionals and educators delivers an up-to-date and easy-to-follow introduction to Amazon's industry-leading cloud technology and the introductory certification exam that demonstrates your understanding of it. The AWS Certified AWS Certified Cloud Practitioner Study Guide is an essential resource for any IT professional that works directly with Amazon Web Services, as well as students in IT fields.

AN AMAZON BESTSELLER IN 2 CATEGORIES—AROMATHERAPY & DISASTER RELIEF! Survive and thrive when modern medicine fails with this go-to quick reference! Would you be able to survive if you were cut off from vital medical treatment and prescription medications during a crisis? Hundreds of thousands of people have been forced to do exactly this during the last decade, struggling to outlive calamities while isolated from medical care. In this invaluable and practical resource, Dr. Scott A. Johnson prepares you with crucial information that could potentially save your life when modern medicine ...

The Promises of Giants is an exploration of the practices and behaviours that define transformational leadership. It is a challenge, not only to those in named positions of power but to anyone who aspires to make a difference in their environment. A challenge to act decisively to influence the world in a positive way. From socio-political chaos and workplace disruption to the climate change crisis, we have never needed people with the skill and will to collaborate to create a better world more than now.

Dive into the world of community interpreting with "ISO 13611 Community Interpreting: Leading ISO 13611 Certified Community Interpreting Agencies." This comprehensive guide is your gateway to understanding and leading ISO 13611 certified community interpreting agencies, providing invaluable insights into the standards and practices that govern this vital field. Comprehensive Coverage: Explore the intricacies of community interpreting as outlined by ISO 13611 standards. Gain a deep understanding of the principles, competencies, and requirements that shape the provision of high-quality ...

Unlock your food service career with the Ultimate ServSafe Manager Certification Study Guide! Master the ServSafe Manager Certification exam with this comprehensive preparation guide, packed with practice questions and answers to serve as your complete roadmap to exam success. Inside, you'll find full coverage of all exam topics, practice questions with in-depth explanations, a comprehensive review of food safety principles, proven strategies to help you pass the exam, and real-world scenarios covering critical food safety concepts.

Are you ready to break the professional services firm mold? Accounting For Times explores the history of accounting and law firms and what leaders must do to evolve or dissolve. With two decades of experience immersed in accounting and law firm practices, Anevski and Levin hold nothing back as they challenge firms to examine what got them to where they are and what it will take to succeed in a rapidly changing business environment.

This book is written to guide business owners and founders, their supporting legal, tax, and valuation professionals, even bankers who often support the entire process. Succession planning is a powerful tool that will touch the lives of today’s owners and tomorrow’s successors, their families, and all of the clients being served by a Professional Service Provider – even your current clients’ children and grandchildren!

"Conquer the CSCP Exam: Your Guide to Becoming an APICS Certified Supply Chain Professional" is an essential resource for individuals aiming to achieve the prestigious Certified Supply Chain Professional (CSCP) credential from APICS. This comprehensive guide is meticulously designed to cover all the critical areas of the CSCP exam, including supply chain design, planning and execution, supply chain improvements and best practices, and compliance. Each section is structured to provide a deep understanding of the concepts, supported by real-world examples and case studies that bring ...

Merging ancient healing techniques and cutting-edge science, Drs. Johnson and Plant team up to reveal new groundbreaking science of essential oils, including synergistic actions with cells, genes, and human health. The discoveries revealed in this book will revolutionize the essential oil space, further unlock the unlimited benefits of essential oils, and increase the capacity of humans to live long and healthy lives to their fullest potential. You will discover: • Synergies between essential oils, cells, genes, carrier oils, and medications. • Blending tips to create synergistic ...

The Davidson's invite you to unlock your potential to excel on the ASVAB with this fully updated and comprehensive study guide. This book review is designed to fit seamlessly into your life, whether you’re commuting, exercising, or completing chores.