Professional Etiquette

In today's dynamic workplace landscape, success isn't just about technical skills—it's about mastering the art of workplace etiquette and behavior. Whether you're a seasoned executive or just starting your career journey, this comprehensive guide will empower you to navigate professional environments with confidence, integrity, and grace.

Many people use social media every day - and it can be a vital tool in professional life. Whether you're polishing an online CV through a site like LinkedIn, contributing to a chat group relating to your industry sector, or using Instagram to highlight goods and services, the professional face you present needs to be strategically different to the 'social' posts that you may make outside of work. You need to know your audience, work out the best channels to use, and sharpen your messaging accordingly.

This Hindi translation of Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.

Graceful and Gutsy: The Woman’s Guide to Thriving in Today’s Modern Business World By Katerina Way What if you could walk into any room—boardroom, ballroom, or Zoom call—and shine? In a world where success demands more than just skill, Graceful and Gutsy is the modern woman’s guide for mastering the art of presence, power, and professionalism. Whether you’re building your brand, reinventing yourself, stepping into leadership, or growing your own empire — this is the blueprint you've been waiting for. Written by communication expert and global etiquette mentor Katerina Way, ...

Nigel Travis has 40 years of experience as a leader in large and successful organisations, as well as those facing existential crisis - such as Blockbuster as it dawdled in the face of the Netflix challenge. In his 10 years as CEO and chairman of Dunkin' Brands, Travis fine-tuned his ideas about the challenge culture and perfected the practices required to build it. He argues that the best way for organisations to succeed in today's environment is to embrace challenge and encourage pushback, rather than reject them.