Professional Communication Skills

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

“When I pick up the phone, I just freeze.” “I don’t know what to say, I get all nervous and just throw up all over them.” “I am afraid of calling my friends, what if they get upset at me? What if they say no? What if they get upset at me for trying to sell them something?” “I am not a salesperson.” “I am terrified of them saying no.” “I can’t handle rejection.” Any of the above “Ring a bell?” (Forgive the pun!) Not to worry, you have exactly what you need in your hands right here, right now. Paul G Walmsley helps network marketing professionals who are ...

Are you serious about systemizing your building company? Maybe you’re keen to get started, but you don’t have the tools you need right now. And maybe you're a little overwhelmed by all the strategies and tactics you've been told are necessary to implement into your business. However, there is no need for you to try to figure out everything yourself, on your own.

For many, cognitive behavioral therapy (CBT) has proved to be a tipping point, a treatment through which they are finally able to make significant changes and break free of anxiety and depression. Cognitive Behavioral Therapy in 7 Weeks is an interactive audio workbook that outlines a simple, practical plan that occurs over the course of seven weeks, and offers real, tangible relief from anxiety and depression. This is a cumulative workbook that creates a lasting CBT tool kit that will prepare you to handle future challenges as they come

Written by authorities in the field and professionally narrated for easy listening, this outline covers what is typically taught in a law school professional responsibility course. Included are detailed explanations of critical issues and topics you must know to master the course.

Master the art of conversation: Discover how to engage anyone in meaningful dialogue effortlessly, even if networking events have always caused you a dreaded case of 'social anxiety'! Have you ever been trapped in a gathering, struggling to strike up conversations, retain attention, or end them gracefully? Have you ever been left on the sidelines, watching others breeze through professional negotiations while you struggle to express your ideas? You aren't alone! Every day, countless others grapple with the same fears and uncertainties, making seemingly simple social interactions appear like...

Struggling to start conversations? Constantly becoming tongue-tied around colleagues, close friends or even family? Ever wanted to talk with people but didn’t know what to say? Afraid of being embarrassed by saying the “wrong” thing?Painfully shy growing up, Tim Chang experienced the same problems. Then, from days spent combing through books at his mother’s bookstore, almost by chance he discovered the secrets to overcoming the very mindset that was holding him back. In his book, The Power of Small Talk, Tim shares the simple yet powerful methods he has learned and applied for ...

Discover how to close the knowing-doing gap and transform your school or district into a high-performing professional learning community (PLC). The powerful audiobook edition of this comprehensive action guide from experts Richard DuFour, Rebecca DuFour, Robert Eaker, Thomas W. Many, and Mike Mattos updates and expands on new and significant PLC topics.

Do you struggle with communicating your thoughts, feelings, and ideas? Have you ever been misunderstood and misinterpreted? Do you, sometimes, misunderstand or misinterpret the signals you are receiving? These situations indicate the inability to communicate appropriately, and it can prove to be detrimental in life and your career.

Have you ever had that sinking feeling that your career’s going nowhere and that if you could only find half the confidence your colleagues seem to have, you could find the success and fulfillment you crave? This clear yet empathetic guide will show you the path towards increasing your confidence at work, arm yourself with the tools you need no matter what chaos is unraveling around you.

Make every workday worthy. Unearth the secret to professional success in the dynamic eBook, "Minding Your Manners at Work". Dive into the world of workplace etiquette and uncover the foundational principles that will guide you through the labyrinth of professional life with suave and elegance. Navigate the complex realm of first impressions and introductions with clarity. This supreme resource decodes the language of body expressions, lending you the keys to create lasting positive impressions. Elevate the way you communicate at the office. From face-to-face conversations to digital ...

Josh Kaufman founded PersonalMBA.com as an alternative to the business school boondoggle. His blog has introduced hundreds of thousands of readers to the best business books and most powerful business concepts of all time. Now, he shares the essentials of entrepreneurship, marketing, sales, negotiation, operations, productivity, systems design, and much more, in one comprehensive volume. The Personal MBA distills the most valuable business lessons into simple, memorable mental models that can be applied to real-world challenges.

Whether you're climbing the ladder at your current company or seeking a new job, in today's fast-paced work environment, you must proactively and continuously position yourself for success. Your credibility, visibility, personality, and personal style all make up your brand. Career Distinction outlines the proven personal branding process and provides case studies of successful professionals that will help you not only survive, but thrive, in today's dynamic and ultracompetitive workplace.

Edward O. Thorp is the father of card counting, and in this classic guide, he shares the revolutionary point system that has been successfully used by professional and amateur card players for generations.

What if you could transform your arguments from a source of stress into a catalyst for growth and understanding? We all encounter disagreements, but many of us struggle to navigate them constructively. We might get stuck in cycles of anger and resentment, or worse, avoid conflicts altogether, sacrificing our relationships and opportunities for growth. But what if you could master the art of arguing in a way that leaves everyone feeling heard, understood, and respected? This book offers a powerful framework for resolving conflicts based on reason and empathy.

MSNBC’s Mehdi Hasan isn’t one to avoid arguments. He relishes them as the lifeblood of democracy and the only surefire way to establish the truth. Arguments help us solve problems, uncover new ideas we might not have considered, and nudge our disagreements toward mutual understanding. A good argument, made in good faith, has intrinsic value—and can also simply be fun.

Unlock the communication skills that will transform you into a confident, engaging conversationalist—whether in social settings, networking events, or professional environments. Does it seem like others effortlessly connect while you’re stuck in small talk? Do networking events fill you with dread? You’re not alone! Research shows that 85% of job success comes from strong communication skills, yet many struggle in this vital area.

Since taking over TED in the early 2000s, Chris Anderson has shown how carefully crafted short talks can be the key to unlocking empathy, stirring excitement, spreading knowledge, and promoting a shared dream. Done right, a talk can electrify a room and transform an audience's worldview. Done right, a talk is more powerful than anything in written form.

Stand Out From the Crowd with Essential Soft Skills In today's competitive IT industry, technical skills alone are no longer enough to succeed. To truly excel and unlock new career opportunities, you need to develop a comprehensive set of soft skills that will set you apart from the rest. "Beyond Coding: The Complete Guide to IT Soft Skills" is your ultimate resource for acquiring these invaluable non-technical competencies. Effective Communication: The Key to Success Effective communication is the cornerstone of any successful IT career. This book will teach you how to convey complex ...

Everyone has had a bad boss. You might have one right now. You might even be one. Bad bosses are a fact of the workplace, whether they’re short-tempered, unclear about expectations, or too disorganized to manage so much as a stapler. But how do you not only survive a difficult boss, but help your career thrive despite them? Written with Erikson's signature humor and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine—and keep you entertained along the way.